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NCR EasyPoint 7401, Hardware User'S Manual

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NCR EasyPoint 7401 Hardware User'S Manual Download Page 248

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Chapter 6:  Operating System Recovery

NCR 7401-21xx/31xx Win98 Operating System Recovery Software

(Version 01.01.00.00)

(LPIN: D370-0444-0100)

Note: 

Support for Windows 98 has been discontinued.

Installs the following software:

•

 

Microsoft Windows 98 Second Edition

•

 

Microsoft Internet Explorer 5.0

•

 

MicroTouch TouchWare Version 5.4 for Mouse Port software

•

 

Chips & Technologies 69000 Video driver

•

 

Crystal Audio driver

•

 

Intel 8255x-based PCI Ethernet Adapter

•

 

Intel PIIX Bus Master IDE drivers

•

 

Windows Installer (Version 1.1)

•

 

Backpack CD-ROM drivers available (not installed)

Configures the following settings/revisions:

•

 

Mutes the Volume Line-In

•

 

Places the Gold Drive Part Number, Date Created, LPIN, and
Version in Registry under:

HKey-Local_Machine\Software\NCR\Gold Drive

Summary of Contents for EasyPoint 7401

Page 1: ...NCR EasyPoint 7401 Release 2 5 Hardware User s Guide 19797 NCR B005 0000 1254 Issue H...

Page 2: ...n in the United States and other countries It is the policy of NCR Corporation NCR to improve products as new technology components software and firmware become available NCR therefore reserves the ri...

Page 3: ...pr venir et vous prot ger contre un risque de feu remplacer la fusible avec une autre fusible de m me type seulement Power Supply Cord Used as Disconnect Means Caution The power supply cord is used as...

Page 4: ...nded by NCR Corporation Caution DO NOT connect or disconnect a printer keyboard or any other terminal powered peripheral while the terminal is powered on Doing so may result in peripheral or system da...

Page 5: ...f repair or replacement of the electric cord or plug is necessary do not connect the equipment grounding conductor to a live terminal Check with a qualified electrician or service personnel if the gro...

Page 6: ...figuration Diagram 1 8 Kit Configuration Diagram 1 9 Hardware Module Descriptions 1 10 Processor Board 1 10 Processor Chip Set 1 10 Video Subsystem 1 11 Ethernet 10 100Base T LAN Communications 1 12 W...

Page 7: ...1 31 7194 Printer 1 32 7197 Printer 1 32 Other Integrated Devices and Indicators 1 33 Hard Disk Drive 1 33 Reset Switch 1 33 Internal Speaker 1 33 POS Connector Board 1 34 Motion Sensor 1 34 Power Sta...

Page 8: ...42 Chapter 2 7401 4xxx Product Overview Introduction 2 1 Serial Number Model Number Label 2 2 Hardware Modules 2 3 Base Unit 2 3 Hardware Options 2 4 Terminal Components not Supported 2 5 System Confi...

Page 9: ...ures 2 23 Secure Cabinet with Integrated Speakers 2 23 Ruggedized Keyboard with Trackball 2 23 Pin Pad 2 24 Motorized Card Reader 2 24 Magnetic Stripe Reader 2 25 Full Page Printer 2 25 Other Integrat...

Page 10: ...nnector Identification 3 9 Tilt Mount 3 10 Cable Routing 3 11 Cable Connector Identification 3 12 Installing Peripherals 3 13 Installing a Transaction Printer 3 13 RS 232 Installation 3 13 USB Install...

Page 11: ...are 3 43 Finalizing the Installation 3 44 Completing the OS Installation Win2000 3 44 Completing the OS Installation WinXPe 3 44 Completing the OS Installation WinNT 3 45 Completing the OS Installatio...

Page 12: ...l 4 15 Display LED Indicators 4 15 Panel Switches 4 16 Full Page Printer Diagnostics and Setup 4 17 Installing a 7401 4xxx on a Table Top Mount 4 18 Mounting Procedures 4 18 Accessing the Mounting Scr...

Page 13: ...ons 5 2 Setting the Date and Time 5 3 Setting Passwords 5 3 Configuring a Hard Drive 5 4 Setting Memory Cache 5 4 Setting Memory Shadow 5 5 Setting Boot Options 5 5 Allocating Interrupts 5 5 Restoring...

Page 14: ...0 4 Discontinued 5 27 Main Values 5 27 Advanced Values 5 29 I O Device Configuration 5 29 PCI Configuration 5 29 Interrupts 7401 21xx 31xx BIOS Version 1 5 0 4 Discontinued 5 30 Memory Map 7401 21xx...

Page 15: ...nXPe Operating System Recovery Software Version 02 05 00 01 6 16 NCR 7401 26xx 46xx WinXPe Operating System Recovery Software Version 02 05 00 01 6 18 NCR 7401 22xx 25xx 26xx 32xx 35xx NT Operating Sy...

Page 16: ...Out Information 7 9 Chapter 8 NCR 7401 7890 or 7892 Scanner Differences Introduction 8 1 Starting the 7401 Scanner Motor and Laser 8 2 Programming the 7401 Scanner Using Programming Tags 8 3 Programm...

Page 17: ...005 0000 1254 The hardware service information was placed in a new document the 7401 Web Kiosk Hardware Service Guide B005 0000 1341 C June 01 Updated to Release 2 3 D Sept 01 Updated BIOS screens Add...

Page 18: ...xvi...

Page 19: ...or the substitution or attachment of connecting cables and equipment other than those specified by NCR The correction of interference caused by such unauthorized modification substitution or attachme...

Page 20: ...tional Radio Frequency Interference Statement Warning This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequ...

Page 21: ...net Laser Power The NCR 7401 Scanner is not intended for long term viewing of direct laser light However the unit is safe if used as intended This scanner meets the following laser LED power requireme...

Page 22: ...0 V 2 0 A 1 0 A 50 60 Hz NCR Corporation 1700 South Patterson Boulevard Dayton OH 45459 USA declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standard...

Page 23: ...A 50 60 Hz NCR Corporation 1700 South Patterson Boulevard Dayton OH 45459 USA declares that the equipment specified above conforms to the referenced EU Directives and Harmonized Standards EU Directive...

Page 24: ...xxii...

Page 25: ...e tilt mounted fixed angle mounted or flush mounted The major hardware features of the 7401 are a 12 1 inch or 15 inch flat panel display with touch screen input and LAN connectivity plus optional mag...

Page 26: ...ections for additional information Note The serial number is repeated on the non MSR side of the Core Module Fixed Angle Mount Label To view the label For non hinged mounts remove the Core Module from...

Page 27: ...3 Tilt Mount Label To view the label tilt the Core Module and remove the cable cover NCR 7401 2000 8000 50 12345678 Mfg Date 11 15 01 F000 F005 F024 F031 F050 F101 F200 F422 F503 Class Model Serial N...

Page 28: ...aseT Ethernet LAN chipset Wake on LAN support and RJ 45 port PC Audio with an internal mono speaker SoundBlaster 16 compatible audio chipset Two USB type A ports PS 2 keyboard port External VGA displa...

Page 29: ...low or high capacity hard disk Integrated Motion Sensor capable of waking up the terminal from a low power state Integrated Power Supply Reset switch which can be used to recover from a lock up condit...

Page 30: ...158 Thermal Receipt Impact Printer 7167 Thermal Receipt Impact Printer 7194 Thermal Receipt Printer 7197 Thermal Receipt Printer Remote printer cables Signal extenders for remote printers 7401 K590 Se...

Page 31: ...unication to an NT server via standard protocols SLP terminal loading Local storage TCP IP networking and PXE loading Keylock for security X L R S Reset switch based security ISA and PCI Expansion slo...

Page 32: ...8319b 2260 2189 2nd Cash Drawer Y Cable 7194 PS 2 KBD VGA USB Audio RS232 4 2 Optionally Powered Cash Dwr 2336 K007 Ethernet 2336 K008 2113 2010 Coin Dispenser SVideo 7158 7892 Processor Board Note 71...

Page 33: ...xxx Product Overview 1 9 Kit Configuration Diagram 7401 3xxx 7401 2xxx K542 K533 F501 K530 K525 K523 F K590 F521 F101 F201 F502 F200 18318d P 7401 w K590 K540 K543 K534 K535 K536 2336 K052 2336 K037 F...

Page 34: ...ereo audio may be limited by OS constraints SoundBlaster compatible audio Expansion capabilities for optional features and future requirements ISA PCI bus and USB The following sections identify proce...

Page 35: ...ry support 64 bit bus width and AGP video interface 128 MB memory with ability to add SODIMMS to increase the memory capacity of the terminal Video Subsystem The video subsystem supports the following...

Page 36: ...ss available from Microsoft s web site When the platform is in the Soft OFF state refer to the Advanced Power Management section that follows receipt of a Wakeup Packet on the LAN can return the syste...

Page 37: ...eets the requirements of PCMCIA PC Card Extended Type 2 card definition a maximum of 5 cm additional length Power consumption within the capabilities of the PCMCIA daughter card Signaling requirements...

Page 38: ...e terminal must use the I O Networks drivers to support the NCR USB printer and scanner products These drives are available under Windows NT Windows 2000 and Windows XPe Serial Ports The 7401 Release...

Page 39: ...elow the acceptable operating range An interrupt is also generated when the temperature of the Processor exceeds safe levels Software can use this indication to slow or stop the system and or force a...

Page 40: ...for all configurations The volume control can be set during system configuration The PC speaker sounds such as beeps and touch clicks are directed into the audio subsystem and are audible if speakers...

Page 41: ...pe A Integrated Speaker Module External Stereo speaker 3 5mm jack MSR Power supply Touch screen PS 2 RS 232 9 pin D shell two one with 12 V power option Integrated Scanner 7401 PS 2 Keyboard Motion Se...

Page 42: ...o the dual cash drawer connector Header J6 only contains the control signals it does not provide power Software controls the cash drawer s through I O port 00Exh This means it can be I O ports E0 E1h...

Page 43: ...s programmed to support the Power LED function on GPIO pin 13 the LED will be turned on anytime all power to the Processor Board is good The system s power management software has the option to turn t...

Page 44: ...han 64 MB is not recommended Video linear addressing is enabled through PC Setup under the Integrated Peripherals menu The processor also supports VESA standards such as the VESA DPMS protocol to plac...

Page 45: ...it 65 000 Colors 16 Bit 16 7 M Colors 24 Bit 800x600 512 k 1 MB 2 MB Dual Displays The Summa II Motherboard Release 2 5 is dual display LCD and CRT capable In a dual display environment the 7401 termi...

Page 46: ...IOS and a four digit revision code FLASH memory Implementation The Intel E28F800B5 T70 Flash component is organized onboard as 1024 k x 8 1 MB While a typical PC BIOS image including video and LAN boo...

Page 47: ...informs users to press the F2 key to access Setup Note An external alphanumeric keyboard is recommended for running the BIOS CMOS Setup Utility Otherwise a Touch Screen can be used Plug and Play The P...

Page 48: ...ely Advanced Power Management is achieved by the following DOS requires a driver FS APM dos NT requires a driver NCRSYSM SYS Windows 2000 must enable the operating system APM setting The OS APM settin...

Page 49: ...warning level detected by the temperature monitor Temperature may also be reduced by dimming the LCD There is no user or application action required for this mode When a Safe Temperature is detected t...

Page 50: ...ing used on the LCD a small adapter board is used to receive the LCD harness and map the signals into the correct pin out for the LCD panel This board has a connector that plugs directly into the LCD...

Page 51: ...n circuited protection circuitry shuts down the inverter This avoids over powering a single tube and also protects against high voltage shorting The Backlight tubes for the Active displays TFT can be...

Page 52: ...rview Features Magnetic Stripe Reader A single 3 track analog MSR is available as a feature supporting ISO format cards When the MSR is not desired a filler piece for the MSR section is included to ma...

Page 53: ...fast silent thermal printer that provides unattended printing The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing It can print text graphic...

Page 54: ...unattended printing The printer is housed in a secure cabinet that does not allow customer access to the paper while it is printing It can print text graphics and bar codes It prints on paper that is...

Page 55: ...n be connected through a USB or serial port and has a connector for cash drawers 17304 7167 Printer The NCR 7167 Printer is a fast quiet relatively small and very reliable multi function printer It pr...

Page 56: ...r supply can be connected through a USB or serial port and has a connector for cash drawers 16437 7197 Printer The NCR 7197 Printer is a fast quiet relatively small and very reliable multi function pr...

Page 57: ...lly it is not easily accessible but can be operated without removing covers or using special tools 16454 Reset Switch Caution Except when testing software in a lab environment always disconnect the AC...

Page 58: ...he terminal hardware can detect movement near the terminal and enables software to prompt system operation from a low power state Application software may also be able to make use of motion detection...

Page 59: ...processor and BIOS are operating properly The LED is mounted behind the front bezel on the same board as the motion sensor Power OK LED The Power OK LED is located behind the Cable Cover between the...

Page 60: ...isk and the LCD all receive power through their respective Processor Board connectors Uninterruptible Power System Optional The 4055 Uninterruptible Power System UPS protects your equipment from vario...

Page 61: ...B compact flash can be used in a Windows XP embedded environment When using the Windows XP embedded OS an additional 128MB SDRAM SODIMM is required to support the necessary virtual memory requirements...

Page 62: ...ntegrated CD ROM Drive Tilt Mount Model The Integrated CD ROM Drive is located behind a cover on the Back Panel To access the drive loosen the spring loaded CD Cover Screw and remove the CD Cover by s...

Page 63: ...99 IRDA S Video RS 232 Connector COM 3 and COM 4 Microphone optional The following is a brief description of each connector S Video This connector provides a video connection to an S video monitor RS...

Page 64: ...10 100 MB s Ethernet IEEE 802 2 Link Level Control LLC TCP IP Application Programmability The software associated with the terminal systems conform to the following standards OLE for Retail POS 1 4 J...

Page 65: ...be migrated to Windows NT Existing OPOS based applications can be supported on terminals running Windows NT Windows NT Windows 2000 and Windows XPe are the only supported operating systems Retail Peri...

Page 66: ...software does not support the following features found in previous retail systems Platform ISA Cards Standard PCI Cards Multi port Serial Memory Dump Networks M 11 StarLAN 10base2 Ethernet Token Ring...

Page 67: ...ded use in financial environments The major hardware features of this model are a 15 inch flat panel display with touch screen input LAN connectivity stereo audio an integrated secure cabinet an 80 co...

Page 68: ...r model number tracer number and date of manufacture are included on a label located inside the cabinet on the left side above the printer module 19890 NCR 7401 4512 8001 50 12345678 Mfg Date 03 15 02...

Page 69: ...eT Ethernet LAN chipset Wake on LAN support and RJ 45 port PC Audio with an internal mono speaker SoundBlaster 16 compatible audio chipset Two USB type A ports PS 2 keyboard port External VGA display...

Page 70: ...isk Integrated Motion Sensor capable of waking up the terminal from a low power state Integrated CD ROM Integrated Infrared Sensor Integrated Power Supply Full Page Printer Reset switch which can be u...

Page 71: ...unication to an NT server via standard protocols SLP terminal loading Local storage TCP IP networking and PXE loading Keylock for security X L R S Reset switch based security ISA and PCI Expansion slo...

Page 72: ...gram 19794b COM1 USB 1 Motorized Card Reader USB 2 Power Parallel Full Page Printer S Video MSR IRDA Speaker LAN Power Supply Speakers IRDA Receiver Swipe MSR Power Supply Trackball Pin Pad RS 232 Por...

Page 73: ...ments ISA PCI bus and USB Release 2 4 Intel Pentium III 500 MHz or 700 MHz Processor or Intel Celeron 550 MHz or 600 MHz Processor PGA package used with the Intel 440BX PC chipset The 440BX chipset co...

Page 74: ...ase T Ethernet Ethernet 100Base T is also known as Fast Ethernet The Boot ROM for diskless boot functionality is included in the 1 MB system ROM The hardware is compatible with the TCP IP DHCP and TFT...

Page 75: ...bottom of the e box The LED is ON yellow when the speed is running at 100 MB s Link Integrity is provided to the PC chipset to permit boot up software to verify the presence of the LAN connection Soft...

Page 76: ...acceptable to the customer when run over the slower network Remote Wakeup over the wireless network is not possible because the cards do not support it An alternative is to use the system real time c...

Page 77: ...er supply Refer to the following table for RS 232 pin out information The BIOS permits flexibility in mapping resources However a fully loaded system 2 PCMCIA cards that require IRQs four serial ports...

Page 78: ...ace of the hard disk Audio The base unit has SoundBlaster compatible audio Wave table synthesis is not supported FM synthesis and MIDI are supported in the hardware but requires software driver suppor...

Page 79: ...his controller supports MicroTouch capacitive panels In order to save an RS 232 port the touch data is delivered to the system through the mouse interface This requires a mouse aware touch device driv...

Page 80: ...r this feature The flash disk must be installed and enabled in BIOS Setup This feature is not available on the 7401 46xx processor boards NCR Retail Specific Hardware The 7401 4xxx Processor Board con...

Page 81: ...xx processor boards have an SMI Lynx 3DM 3DM graphics controller The processor boards support linear addressing by creating a hole in the memory address space at the 63 MB boundary When the system is...

Page 82: ...g Mimap support Vertex and Global fogs Diffuse and specular color Alpha blending Triangle and line drawing The following DirectX 8 functions are not supported TnL Vertex shader Pixel shader Bump mappi...

Page 83: ...port The Flash EEPROM also contains the Setup utility Power On Self Tests POST and APM 1 2 7401 45xx or ACPI 2 0 7401 46xx The boards also supports system BIOS shadowing permitting the BIOS to execute...

Page 84: ...e ROM based Setup utility allows the system configuration to be modified without opening the system for most basic changes The Setup utility is accessible only during the Power On Self Test POST by pr...

Page 85: ...as in coming data or network messages while unattended The user may also make any keyboard or mouse activity to take the system out of the energy saving Stand By mode When this occurs the monitor and...

Page 86: ...tomatically active with the operating system ACPI Setup options are available in the OS Control Panel Note Refer to the table in the ACPI section of Chapter 2 7401 2xxx and 3xxx Product Overview for a...

Page 87: ...D a small adapter board is used to receive the LCD harness and map the signals into the correct pin out for the LCD panel This board has a connector that plugs directly into the LCD panel LCD Backligh...

Page 88: ...rcuited protection circuitry shuts down the inverter This avoids over powering a single tube and also protects against high voltage shorting The Backlight tubes for the Active displays TFT can be repl...

Page 89: ...eplace the paper roll or perform maintenance on the terminal Integrated stereo speakers are included in the top of the 7401 4xxx Bezel that surrounds the LCD Touch Screen module Ruggedized Keyboard wi...

Page 90: ...the host for verification This device has a serial interface and is powered by a COM Port C The Port C Powered Port option must be set in the BIOS The Pin Pad is pre configured for encryption by an au...

Page 91: ...ears uniform Full Page Printer The 7401 4xxx has a full page thermal sheet printer that provides high resolution 300 dpi 11 81 dots per mm printing with a loop presenter and cutter 19798e Paper Presen...

Page 92: ...ype that is used by notebook PCs Integrated CD ROM An integrated CD ROM is mounted to the back of the core module behind the LCD Touch Screen inside the cabinet The CD ROM is used to install terminal...

Page 93: ...eaker output of the system chipset not to the audio subsystem It is connected to the Processor Board via a harness and mounted inside the Processor Board enclosure POS Connector Board The POS Connecto...

Page 94: ...ient light level that is greater than a software controlled threshold A photodiode mounted behind the front bezel of the unit senses ambient light levels The photodiode resides on a small circuit boar...

Page 95: ...ellow 100 MB OFF 10 MB Power Supply The terminal uses an AC adapter for its power supply mounted inside the cabinet The supply is inaccessible when the terminal is in the normal operation with the cab...

Page 96: ...er through RS 232 port USB hard disk and the LCD all receive power through their respective Processor Board connectors Motorized Card Reader Power Supply The Motorized Card Reader uses an AC adapter f...

Page 97: ...estal for the 7401 4xxx terminal The pedestal is black and is metal and wood construction The base of the pedestal has the following features Mounting holes to secure the unit to the floor Adjustable...

Page 98: ......

Page 99: ...removed from the shipping packaging and visual checks made to verify the correct hardware configuration The system is then configured and any communication cables are connected Only after inspection s...

Page 100: ...ny static electricity from your body before servicing the terminal If the power cord is replaced it must be replaced with the same type of cord with the protective shroud Do not route the power cord t...

Page 101: ...rs are located behind the Core Module The procedure for accessing the connectors is different for Fixed Angle Mounts and Tilt Mounts Fixed Angle Mount F504 1 Remove the screws that secure the Core Mod...

Page 102: ...se the bottom of the Core Module pull out the Core Module Support and rest the Core Module on the Core Module Support 17340 Core Module Core Module Support Metal Locking Tabs Keyboard Port 3 Route the...

Page 103: ...3 7401 2xxx and 3xxx Hardware Installation 3 5 Fixed Angle Mount F503 1 Remove the screw that secures the Core Module to the Fixed Angle Mount Remove Screws one on each side 16396 Core Module Pedesta...

Page 104: ...3 6 Chapter 3 7401 2xxx and 3xxx Hardware Installation 2 Remove the Core Module from the Fixed Angle Mount 16397 3 Route the cables as described in the following section Cable Routing...

Page 105: ...rd is shipped from the factory routed through the bottom exit hole in the Fixed Angle Mount To route the cables out the rear exit you must move the grommet from the bottom exit to the rear exit hole S...

Page 106: ...Installation 2 Press the grommet along the bottom edge of the rear exit and cut it to length 16482 Measure and Cut 3 Install the remainder of the grommet to the other three sides of the opening 16483...

Page 107: ...18011 CRT LAN USB 2 COM 1 COM 2 Keyboard PS 2 Parallel Power Audio Out Cash Drawer Speaker S Video RS 232 COM 3 4 Microphone optional IRDA USB 1 Note COM1 and COM3 can be powered ports They are enabl...

Page 108: ...lt Mount Tilt Mount cable connectors are located on the underside of the Core Module under a cable cover 1 Tilt the display to access the cable connectors Cable Cover Thumb Screw 15968 2 Loosen the th...

Page 109: ...y from the base of the unit two thumb screws on bottom rear and use a tie wrap to secure the Ethernet cable to one of the provided molded cable tie holders on the base This should provide sufficient s...

Page 110: ...tallation instructions for each of the peripherals 18010 CRT LAN USB 1 COM 1 COM 2 Keyboard PS 2 Parallel Power Audio Out Cash Drawer Speaker S Video RS 232 COM 3 4 IRDA Microphone optional USB 2 Note...

Page 111: ...232 or USB connector They all require an external power supply The illustrations show how to connect to the 7194 printer Connecting to the other three printers is done in the same manner Refer to the...

Page 112: ...r supply AC cable into an AC outlet USB Installation 1 Connect the Printer Interface Cable to the USB Connector on the back or on the bottom of the printer 16632b USB Connector Power Connector Cash Dr...

Page 113: ...xxx and 3xxx Hardware Installation 3 15 7401 K590 Self Service Printer For information about installing the K590 self service printer refer to the NCR 7401 K590 Self Service Printer Owner s Guide B005...

Page 114: ...ling a Cash Drawer 1 Place the cash drawer in the desired location within cable length of the terminal 16269 2 Connect the cash drawer cable to the terminal cash drawer connector 15969c Cash Drawer No...

Page 115: ...s a 2 drawer configuration with a Y cable 1416 C372 0006 1 Place the cash drawer in the desired location within cable s length of the terminal 2 Connect the Y cable to the terminal cash drawer connect...

Page 116: ...th the Dual PCMCIA Port 7401 K060 Only terminals with a Fixed Angle Mount require the removal of the Core Module from the mount to install a PC card If you do not have a Fixed Angle Mount terminal ski...

Page 117: ...Chapter 3 7401 2xxx and 3xxx Hardware Installation 3 19 2 Remove the Core Module from the Fixed Angle Mount 16397...

Page 118: ...3xxx Hardware Installation 3 Remove the Wireless Antenna Cover 18615 Wireless Antenna Cover Screws 2 Wireless Antenna Cover Screws 2 Tilt Mount Model Fixed Angle Mount Model 4 Insert the PC card wire...

Page 119: ...ed Angle Mount can be installed on a Pedestal or on the edge of a flat horizontal surface Wall Pole 16414 Pedestal Mount Wall Mount Pole Mount The sections that follow describe how to perform these in...

Page 120: ...e scanner module to hang over the edge of the surface 2 The cables for the 7401 can be routed through an opening in the back of the Fixed Angle Mount or you can remove the plastic knockout in the bott...

Page 121: ...on a wall use the K521 Wall Mount Bracket Kit 1 Secure the Wall Bracket to the wall with lag screws into the studs or with hardware of similar strength The recommended viewing height for the terminal...

Page 122: ...3 24 Chapter 3 7401 2xxx and 3xxx Hardware Installation 2 Install the slots on back of the Fixed Angle Mount onto the locking tabs of the Wall Bracket 16416...

Page 123: ...Fixed Angle Mount on a pole use the K520 Post Mount Bracket Kit same as K521 but includes strap kit 16392a 1 2 m 48 in Recommended Height from Floor K521 K530 1 Cut two metal straps to length pole ci...

Page 124: ...s shown below 18009 Wall Bracket Locking Tabs facing away from pole and pointing up Insert clamp into slot Route clamp through opening nearest to pole Note There are two openings that the clamp can be...

Page 125: ...Chapter 3 7401 2xxx and 3xxx Hardware Installation 3 27 4 Insert the metal strap through the opening on the opposite side of the Wall Bracket 16405 Route the strap through the slot...

Page 126: ...3 7401 2xxx and 3xxx Hardware Installation 5 Wrap the metal strap around the pole and loop it through the other end of the clamp 16406 6 Snug the clamp and then crimp the metal strap with a pair of p...

Page 127: ...Chapter 3 7401 2xxx and 3xxx Hardware Installation 3 29 7 Using a 5 16 nut driver tighten the clamp Caution Do not over tighten the clamps 16407 8 Repeat the previous steps for the second clamp...

Page 128: ...3 30 Chapter 3 7401 2xxx and 3xxx Hardware Installation 9 Install the slots on back of the Fixed Angle Mount onto the locking tabs of the Wall Bracket 16392 1 2 m 48 in Recommended Height from Floor...

Page 129: ...Chapter 3 7401 2xxx and 3xxx Hardware Installation 3 31 10 For a pole mount installation route the cables through the Wall Bracket as shown below 16408...

Page 130: ...3 7401 2xxx and 3xxx Hardware Installation Installing a K501 Tilt Mount Terminal A Tilt Mount terminal can be installed on a flat horizontal surface or a flat vertical surface 16429 NCR Wall Mount Tab...

Page 131: ...or with hardware of similar strength The recommended viewing height for the terminal is 1 2 m 48 in from the floor 16400a Wall Plate K533 Wall Mount Adapter Plate Release Lever F501 K501 2 Install th...

Page 132: ...3 34 Chapter 3 7401 2xxx and 3xxx Hardware Installation Wall Mounting a 7401 K502 Core Module To flush mount the Core Module on a flat vertical surface use the F502 Flush Mount Bracket Kit 16683...

Page 133: ...ou are mounting the power supply on the opposite side of the wall 16684 Flush Mounting Bracket Wall Plate Cable Routing Cable Routing through wall 2 Mount the Power Supply to the wall with screws 4 3...

Page 134: ...Cabinet 12 1 inch The 12 1 inch LCD No Cabinet model is purchased by customers who design their own enclosures to meet their specific needs This section provides information that must be considered w...

Page 135: ...l comes with a motion sensor that is at the end of a 381 mm 15 in cable When using the motion sensor it must be mounted between 25 and 76 mm 1 to 3 in below the bottom of the display and centered alon...

Page 136: ...16 mm 10 4 in 327 15 mm 12 88 in Front surface of display bezel must protrude through enclosure to provide secure and watertight fit NCR enclosure fronts typically use a dimension of 302 26 mm 11 9 i...

Page 137: ...ccidental shorts the power supply and any other peripherals within the enclosure must be mounted securely and within reach of the display s connectors This model comes with a motion sensor that is at...

Page 138: ...mm 11 510 in 17 2 mm 678 in 200 7 mm 7 900 in 175 mm 6 888 in 22 9 mm 900 in FRONT SURFACE OF DISPLAY BEZEL IF USED MUST PROTRUDE THROUGH ENCLOSURE GASKET MUST MEET INSIDE SURFACE OF CUSTOM APPLICATIO...

Page 139: ...9 275 in 27 5 mm 1 083 in 22 9 mm 0 900 in 17 2 mm 0 678 in Gasket must meet inside surface of custom application s display opening This is to provide a secure and watertight fit Use four 8 32 machine...

Page 140: ...d for use with the 4055 UPS and the 7401 Note On Windows 2000 the Power Mon software may appear to not fully shut the system down In such cases you may still see a dim display This does not cause the...

Page 141: ...etup exe for that operating system Follow the prompts to install the software Note When you are prompted for Configuration Code enter 7 to identify the interface cable type Configuring the Power Mon I...

Page 142: ...llation as follows 1 After the terminal reboots it will perform a disk check and then continue with the Windows 2000 installation 2 Enter the User Name and Organization 3 Enter the Computer Name for t...

Page 143: ...talls most of the additional software and drivers that are included in the disk image Complete the installation as follows 1 After the terminal reboots press Next at the Windows Setup screen 2 Accept...

Page 144: ...New Hardware Wizard b For each device found permit Windows to search for new drivers take defaults c After each driver is installed you are asked to reboot Answer No 2 At the User Information screen e...

Page 145: ...that you want to use to logon to the client s a Open the User Manager Select the Windows Start button select Programs Administrative Tools Common and then Select User Manager b Select the User menu an...

Page 146: ...ble to later turn off the auto logon function e Select OK to close the Group Membership box f Select OK to create the account 2 Modify the Registry Select the Windows Start button and select Run 3 Ent...

Page 147: ...401 2xxx and 3xxx Hardware Installation 3 49 5 Create a new string value to permit auto logon for the default user Select the Edit menu select New and then select String Value 6 Name the new entry Aut...

Page 148: ...odify Enter the value 1 for auto logon Note A value of 0 sets it to no auto logon 8 Select OK to set the value 9 Modify the DefaulUserName to contain the user ID that you want to automatically logon W...

Page 149: ...ntry DefaultPassword 13 Edit the string value With DefaultPassword selected select the Edit menu and then select Modify Enter the value of the password of the default user from Step 1 The example belo...

Page 150: ...ck the box labeled Read Only and then select OK h Open the boot ini file with Notepad It should have the following entries operating systems multi 0 disk 0 rdisk 0 partition 1 WINNT Windows NT Worksta...

Page 151: ...final location Recalibrate whenever the terminal is moved to a new location Recalibrate the touch screen anytime the system has been disassembled for servicing The Touch Screen can be calibrated using...

Page 152: ...con pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon Note For best results press the screen near the circle and then slide your finger onto the circle...

Page 153: ...t the Control Panel Calibration Using Microcal DOS The calibration program looks at where your finger is when you lift it off the screen not where you touch it Therefore calibrate the screen as follow...

Page 154: ...n appears to be working normally then this message can be ignored There will be a check box labeled Do not show this message again Make sure this box is checked Calibration From the BIOS 1 Apply power...

Page 155: ...to replace the Processor Board If this corrects the problem then the old glass is probably OK to reuse Out of Box Failures The RSD Atlanta Customer Satisfaction Hotline will replace out of box failed...

Page 156: ......

Page 157: ...n should the power cord be attached to the system and then connected to the AC power source Power up self tests will run to verify basic functionality ROM based setup should be used to configure netwo...

Page 158: ...K button 10 Restart Windows Windows XPe 1 From the Windows Start button select Control Panel Regional and Language Options 2 On the Regional Options tab select the Down arrow in the Standards and form...

Page 159: ...he Down arrow in the selection box and select English United Kingdom from the list 3 Select the Input Locales tab 4 Highlight the EN English United Kingdom option in the Input locales window and selec...

Page 160: ...charge any static electricity from your body before servicing the terminal If the power cord is replaced it must be replaced with the same type of cord with the protective shroud Do not route the powe...

Page 161: ...rear of the cabinet Other cables connected to the Core Module are routed internally to 7401 4xxx components within the cabinet Cable Connector Identification 19901 CRT LAN USB 2 COM 1 COM 2 Keyboard...

Page 162: ...ollowing peripherals are field installable devices Installation instructions are provided in the sections that follow Angled Magnetic Stripe Reader 7401 F103 Country keyboards used with Custom keyboar...

Page 163: ...7 1 Use the following steps to install the Angled MSR 2 Unlock the Cabinet Keylock 19798a MSR Blank Keylock Cable Clamp Gas Shock 3 Lift the door until it is supported on the Gas Shock 4 Remove the M...

Page 164: ...following international country keyboards are shipped separate from the 7401 4xxx terminal and must be installed in the field The required keyboard and trackball cables are pre installed in the 7401 4...

Page 165: ...eader Mounting Screw Mushroom Studs 5 Slide the Motorized Card Reader back and lower the unit until the Mushroom Studs are clear of the retaining holes 6 Unplug the two cables from the connectors at t...

Page 166: ...Keyboard Retaining Thumb Screws 2 inside cabinet 8 Slide the Keyboard Drawer closed 9 Pull the Keyboard Assembly forward lift the assembly off the mushroom studs and tilt the assembly up as shown belo...

Page 167: ...late Screws 8 Keyboard Backing Plate 12 Remove the Keyboard Backing Plate 13 Insert the new keyboard 19895e Trackball Port D Cable Connector Keyboard Cable Connector Pin Pad Port C Cable Connector Key...

Page 168: ...rt the Keyboard Assembly onto the mushroom studs in the Keyboard Tray 19 Tighten the Keyboard Retaining Thumb Screws 2 20 Install the MSR 21 Install the MSR cables 22 Slide the Keyboard Drawer closed...

Page 169: ...e cabinet 19894b On Off Switch Printer Power Supply Rear View Printer Test Display Panel Front Paper Guide Cover Thumb Screws Paper Roll Holders Printer Roll Lever Printer Power Cord Loading the Paper...

Page 170: ...the Front Paper Guide Cover 6 Remove the paper Note You can also feed paper manually using the Form Feed button on the Printer Switch and Display Panel Refer to the Using the Printer Test and Display...

Page 171: ...ery 14 seconds DC power On or Flashing when power is on Paper supply Rapid On Off 50 cycle flashing when out of paper Paper low Rapid On Off 50 cycle flashing when paper low Diagnostic mode 10 On and...

Page 172: ...itches F0 F3 are used for manual interaction with the printer F0 SELECT Places the printer in On line or Off line Test mode The READY LED is off when the printer is in Test mode The ATTN ERR LED blink...

Page 173: ...t blank length of paper and actuates the paper cutter The switches must be released at the same time Full Page Printer Diagnostics and Setup The 7401 4xxx full page printer is replaceable in the field...

Page 174: ...on Guide B005 0000 1255 19964 Locking Pin Slots Locating Pins Locking Pin Slots Mounting Procedures 1 Using the Table Top Mount as a template position the Mount on the surface where the terminal is to...

Page 175: ...ng the Mounting Screws section below for details 5 Lower the terminal onto the Mount aligning the locking pins 4 on the bottom of the terminal with the slots in the mount Caution Use care when lifting...

Page 176: ...oving the Keyboard Assembly section in Chapter 4 of the NCR EasyPoint 7401 Hardware Service Guide B005 0000 1341 5 Feed the cables through the hole in the Keyboard Tray 6 Release the Rail Latches and...

Page 177: ...to the top of the pedestal using the four 4 screws Note The EasyPoint 45 pedestal may be secured to the floor before mounting the 7401 4xxx terminal onto the pedestal Two 12 7 mm 0 5 in holes are pro...

Page 178: ...r use with the 4055 UPS and the 7401 Note On Windows 2000 the Power Mon software may appear to not fully shut the system down In such cases you may still see a dim display This does not cause the loss...

Page 179: ...tem Follow the prompts to install the software Note When you are prompted for Configuration Code enter 7 to identify the interface cable type Configuring the Power Mon II Software Once Power Mon is in...

Page 180: ...as follows 8 After the terminal reboots it will perform a disk check and then continue with the Windows 2000 installation 9 Enter the User Name and Organization 10 Enter the Computer Name for the clie...

Page 181: ...most of the additional software and drivers that are included in the disk image Complete the installation as follows 9 After the terminal reboots press Next at the Windows Setup screen 10 Accept the M...

Page 182: ...Hardware Wizard e For each device found permit Windows to search for new drivers take defaults f After each driver is installed you are asked to reboot Answer No 6 At the User Information screen enter...

Page 183: ...l location Recalibrate whenever the terminal is moved to a new location Recalibrate the touch screen anytime the system has been disassembled for servicing The Touch Screen can be calibrated using Mic...

Page 184: ...pointing towards it and hold it until the statement Touch Enable is displayed over the finger icon Note For best results press the screen near the circle and then slide your finger onto the circle wit...

Page 185: ...Control Panel Calibration Using Microcal DOS The calibration program looks at where your finger is when you lift it off the screen not where you touch it Therefore calibrate the screen as follows 1 T...

Page 186: ...pears to be working normally then this message can be ignored There will be a check box labeled Do not show this message again Make sure this box is checked Calibration from the BIOS 1 Apply power to...

Page 187: ...replace the Processor Board If this corrects the problem then the old glass is probably OK to reuse Out of Box Failures The RSD Atlanta Customer Satisfaction Hotline will replace out of box failed har...

Page 188: ...4 32 Chapter 4 7401 4xxx Hardware Installation...

Page 189: ...An external alphanumeric keyboard is not required to run the BIOS CMOS Setup Utility but a keyboard makes the setup easier Entering Setup without a Keyboard 1 Apply power to the terminal 2 Calibrate t...

Page 190: ...s the F2 key when the message at the bottom of the screen prompts you to do so With Pentium III Celeron terminals you will not see this prompt if the Boot Time Diagnostics Screen is disabled but you c...

Page 191: ...ords perform the following steps 1 Move the cursor to the Set Supervisor Password selection and press Enter The Set Supervisor Password menu displays From this menu the person setting up the password...

Page 192: ...automatically fills out the remaining fields depending on the installed drive 3 Move the cursor to the Exit menu select Exit Saving Changes and press Enter Setting Memory Cache The default setting ena...

Page 193: ...ns perform the following steps 1 Move the cursor to the Boot menu The list of boot devices displays 2 Select the sequence of drives that the workstation will access when booting the system 3 Move the...

Page 194: ...n the Advanced menu choose Advanced Chipset Control Choose PCI PNP IRQ Resource Exclusion then set all ISA interrupts to Reserved Restoring Factory Settings To automatically reset all values to their...

Page 195: ...y installed Main Values Note An asterisk indicates a variable value based on system specification System Time variable System Date variable Legacy Diskette A Disabled Legacy Diskette B Disabled Primar...

Page 196: ...Mode 2 Secondary Slave None Type Auto Multi Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memory 640 KB Extended Memory...

Page 197: ...FF Disabled Cache DC00 DFFF Disabled Cache E000 E3FF Write Protect Cache E400 E7FF Write Protect Cache E400 E7FF Write Protect Cache EC00 EFFF Write Protect PS 2 Port Touchscreen USB Port 2 Auto I O D...

Page 198: ...Pad Auto Serial Port D Enabled Base I O Address 2E8 Interrupt IRQ 11 Mode RS 232 Disk On Chip Address CE00 CFFF MSR Address CC00 CDFF MSR Interrupt 6 System Monitors 12 V Status 2 5 V Status 5 V Statu...

Page 199: ...ROM 13 Disabled Selectable ROM 14 Disabled Selectable ROM 15 Disabled Selectable ROM 16 Disabled Beep Error Codes Off Large Disk Access Mode DOS Local Bus IDE Adapter Both Advanced Chip Set Control G...

Page 200: ...ailable IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI IRQ line 1 Auto Select PCI IRQ line 2 Auto Select PCI IRQ line 3 Auto Select PCI IRQ line 4 Auto Select Boot Time Diagnostic Screen Disable...

Page 201: ...Disk Boot Sector Normal Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE...

Page 202: ...default settings To resolve any conflicts refer to the notes that follow the table IRQ System Resource NMI I O channel check 0 Reserved interval timer 1 Reserved keyboard buffer full 2 Reserved casca...

Page 203: ...ry IDE Note The Mouse uses IRQ 12 and so does the Touch Screen Since the Touch Screen serves as a mouse it cannot be freed up unless you don t want to use either The Audio and LAN share IRQ 10 and sin...

Page 204: ...eased functionality Address Range hex Size Description FECFF000 FECFF01B 27 LAN PXE ROM 100000 10000000 255 MB Extended memory F0000 FFFFF 64 kB System BIOS EE000 EFFFF 8 kB Main BIOS available as UMB...

Page 205: ...d and the correct BIOS is automatically installed Main Values Note An asterisk indicates a variable value based on system specification System Time variable System Date variable Legacy Diskette A Disa...

Page 206: ...I0 4 DMA 2 Ultra DMA Mode Mode 2 Secondary Slave None Type Auto Multi Sector Transfers Disabled LBA Mode Control Disabled 32 Bit I O Disabled Transfer Mode Standard Ultra DMA Mode Disabled System Memo...

Page 207: ...00 D7FF Disabled Cache D800 DBFF Disabled Cache DC00 DFFF Disabled Cache E000 E3FF Write Protect Cache E400 E7FF Write Protect Cache EC00 EFFF Write Protect PS 2 Port Touchscreen USB Port 2 Auto I O D...

Page 208: ...Pad Auto Serial Port D Enabled Base I O Address 2E8 Interrupt IRQ 11 Mode RS 232 Disk On Chip Address CE00 CFFF MSR Address CC00 CDFF MSR Interrupt 6 System Monitors 12 V Status 2 5 V Status 5 V Statu...

Page 209: ...OM 13 Disabled Selectable ROM 14 Disabled Selectable ROM 15 Disabled Selectable ROM 16 Disabled Beep Error Codes Off Large Disk Access Mode DOS Local Bus IDE Adapter Both Advanced Chip Set Control Gra...

Page 210: ...ailable IRQ 9 Reserved IRQ 10 Available IRQ 11 Available PCI IRQ line 1 Auto Select PCI IRQ line 2 Auto Select PCI IRQ line 3 Auto Select PCI IRQ line 4 Auto Select Boot Time Diagnostic Screen Disable...

Page 211: ...Disk Boot Sector Normal Password on Boot Disabled Power Values Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE...

Page 212: ...fault settings To resolve any conflicts refer to the notes that follow the table IRQ System Resource NMI I O channel check 0 Reserved interval timer 1 Reserved keyboard buffer full 2 Reserved cascade...

Page 213: ...ry IDE Note The Mouse uses IRQ 12 and so does the Touch Screen Since the Touch Screen serves as a mouse it cannot be freed up unless you don t want to use either The Audio and LAN share IRQ 10 and sin...

Page 214: ...eased functionality Address Range hex Size Description FECFF000 FECFF01B 27 LAN PXE ROM 100000 10000000 255 MB Extended memory F0000 FFFFF 64 kB System BIOS EE000 EFFFF 8 kB Main BIOS available as UMB...

Page 215: ...ted and the correct BIOS is automatically installed Main Values System Time variable System Date variable Legacy Diskette A 144 MV 1 25 MV 3 Legacy Diskette B Disabled IDE Primary Master Type Auto Cyl...

Page 216: ...nded Memory 31744 kB Power Savings Disabled Standby Timeout Off Auto Suspend Timeout Off Fixed Disk Disabled Video Disabled IDE Drive 0 Monitoring Disabled IDE Drive 1 Monitoring Disabled IDE Drive 2...

Page 217: ...Parallel port Auto Mode Bi directional Floppy disk controller Disabled Disk On Chip Address Disabled MSR Address Disabled Plug and Play No Reset Configuration Data No PS 2 Mouse Auto Large Disk Acces...

Page 218: ...el Check 0 Reserved Interval Timer 1 Reserved Keyboard buffer full 2 Reserved Cascade interrupt 3 Serial Port 2 4 Serial Port 1 5 User available 6 Reserved Floppy 7 Parallel Port 1 8 Real Time Clock 9...

Page 219: ...d functionality Address Range hex Size Description FECFF000 FECFF01B 27 LAN PXE ROM 100000 10000000 255 MB Extended memory F0000 FFFFF 64 kB System BIOS EE000 EFFFF 8 kB Main BIOS available as UMB ED0...

Page 220: ...5 32 Chapter 5 Setup...

Page 221: ...tware User s Guide for information about that procedure Prerequisites The following are required on the 7401 to perform an OS recovery using a CD Bootable CD ROM drive Integrated 7401 F058 F059 Extern...

Page 222: ...tings Setup Utility Reset BIOS to Default settings Set the On Board Intel PXE to Disabled External CD ROM If you do not have an integrated CD ROM drive connect the external CD ROM as follows 1 Connect...

Page 223: ...7401 46xx D370 0484 0100 D370 0567 0100 D370 0553 0100 Not Supported Note Support for Windows 98 has been discontinued 3 Boot the terminal 4 Press F2 at the screen prompt to enter the Setup Utility 5...

Page 224: ...should be done that writes to the hard disk before rebooting GHOST ERR is on the RAM disk and is lost on reboot 12 Select which type of recovery you want to perform from the next menu normally option...

Page 225: ...he client 6 Login when prompted 7 Run the MicroTouch screen calibration from the Desktop icon Completing the OS Installation WinXPe The system automatically reboots when the image recovery is complete...

Page 226: ...for the client 5 Enter the Administrator s Account Password optional 6 When prompted press Finish to reboot the client 7 Log in when prompted 8 Open the Control Panel and run the MicroTouch screen ca...

Page 227: ...t the User Information screen enter the User information This can be done using a keyboard or you can use the touch screen keyboard After entering the information press Enter or touch OK 3 Go into the...

Page 228: ...or kiosk preloaded with a Microsoft operating system the application provider must follow certain license agreement guidelines Listed below are some of the major points of Microsoft s Embedded Softwar...

Page 229: ...1 22xx 25xx 32xx 35xx Win2000 Operating System Recovery Software Version 02 03 00 01 LPIN D370 0504 0100 Note This product should only be used on 7401 terminals with a Microsoft Windows 2000 license 7...

Page 230: ...Places the Gold Drive Part Number Date Created LPIN and Release in Registry under HKey Local_Machine Software NCR Gold Drive Runs Sysprep using sysprep inf and sysprep bat so that the mini installati...

Page 231: ...m di_intel bsd and disk recovery boot image di_intel bid are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory The foll...

Page 232: ...under HKey Local_Machine Software NCR Gold Drive Runs Sysprep using sysprep inf and sysprep bat so that the mini installation will run on initial boot with the following parameters Automatically incl...

Page 233: ...values added KLM System CurrentControlSet Services i8042prt Parameters Value Headless Type REG_DWORD Data 0x1 Runs TerminalCheck exe in Run registry to determine correct hardware platform otherwise i...

Page 234: ...t image di_intel bid are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory The following software is installed Microsof...

Page 235: ...using sysprep inf and sysprep bat so that the mini installation will run on initial boot with the following parameters Automatically include PID Establishes a FAT32 primary system partition that fill...

Page 236: ..._intel bid are downloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory This enables installation of the following software Mi...

Page 237: ...HKey Local_Machine Software NCR Gold Drive Established a NFTS primary system partition that fills the entire drive Included necessary OS cab files in C Install Installed SMI Control Panel 4 2 2 Instal...

Page 238: ...re the hard disk to the preinstalled state as shipped from the factory This enables installation of the following software Microsoft Windows XPe w SP1 SMI Lynx 3DM 3DM Video driver 6 13 10 227 Intel 8...

Page 239: ...HKey Local_Machine Software NCR Gold Drive Established a NFTS primary system partition that fills the entire drive Included necessary OS cab files in C Install Installed SMI Control Panel 4 2 2 Instal...

Page 240: ...network and restore the hard disk to the preinstalled state as shipped from the factory The following software is installed Microsoft Windows NT Workstation 4 0 with Service Pack 6a Microsoft Interne...

Page 241: ...s in C Install Makes SP6a folder available in C Install installed Installs SMI Control Panel 4 3 5 Installs Intel Proset utility Enable PME in Intel Proset utility set to Hardware Default Replaces the...

Page 242: ...logies 69000 Video driver CrystalWare Audio driver Intel EtherExpress software Intel PIIX Bus Master IDE drivers M Systems Disk On Chip 2000 driver not installed available Backpack CD ROM drivers not...

Page 243: ...e Part Number Date Created LPIN and Version in Registry under HKey Local_Machine Software NCR Gold Drive Windows Installer Version 1 1 installed Removes the following key from the registry as a curren...

Page 244: ...wnloaded to the target terminal over the network and restore the hard disk to the preinstalled state as shipped from the factory The following software is installed Microsoft Windows NT Workstation 4...

Page 245: ...s in C Install Makes SP6a folder available in C Install installed Installs SMI Control Panel 4 3 5 Installs Intel Proset utility Enable PME in Intel Proset utility set to Hardware Default Makes PinPad...

Page 246: ...he factory The following software is installed Microsoft Windows 98 Second Edition Microsoft Internet Explorer 5 5 version 5 50 4134 0600 MicroTouch driver version 5 62 SMI Lynx 3DM Video driver versi...

Page 247: ...hat fills the entire drive Includes necessary OS cab files in C Install Installs Intel Proset Utility Applies a Microsoft hotfix to replace usbhub sys version 4 10 2222 with 4 10 2223 this executable...

Page 248: ...t Explorer 5 0 MicroTouch TouchWare Version 5 4 for Mouse Port software Chips Technologies 69000 Video driver Crystal Audio driver Intel 8255x based PCI Ethernet Adapter Intel PIIX Bus Master IDE driv...

Page 249: ...the DOS screen prompts After each entry you are asked to confirm your input You can use 1 or y for Yes 2 or n for No 3 Enter No at the Disk verification question 4 Select which type of recovery you wa...

Page 250: ...FAT16 Fill remainder as FAT 32 WinNT 2 GB FAT16 Fill remainder as NTFS Win98 Single FAT 32 partition N A Win2000 Single FAT 32 partition N A WinXPe Single NTFS partition N A Note In order to do this...

Page 251: ...cedure Crisis Recovery In the event the BIOS becomes corrupt such as the result of a power failure during the BIOS Update procedure you can use the method discussed later in this chapter in the BIOS C...

Page 252: ...do not have an integrated CD ROM drive connect the Backpack External CD ROM as follows 1 Connect the external CD ROM 2336 K007 drive to the parallel port on the terminal 2 Connect the power connector...

Page 253: ...cognized Micro Solutions BACKPACK CD ROM v0 3 Booting from BACKPACK CD Starting MS DOS 12 Follow the screen prompts on the client to update the BIOS You can select two methods to run the update progra...

Page 254: ...reboot 16 Enter Setup when the terminal reboots and load the Setup Defaults Exit Menu 17 From the Advanced menu select Reset Configuration Data and then use the space bar to change the selection to Y...

Page 255: ...hat cause a no video state This procedure is not intended to be used for changing or upgrading an operational BIOS Required Hardware Part Number Part Name Use PC with at serial port Download BIOS 497...

Page 256: ...el 2 Connect the two machines with the RS 232 cable Use COM Port 1 on both machines COM1 is next to the USB ports on the terminal 19519 NCR 7401 PC RS 232 Cable 3 Connect the Parallel Dongle to the Pa...

Page 257: ...he terminal 7 On the PC change directory to the CD ROM drive E Enter 8 Enter the update command EMBflash Enter 9 Select the number for the 7401 terminal from the menu list 1 7454 2 7401 3 7452 4 7453...

Page 258: ...7 BIOS Updating Procedures The Class Model Serial information is deleted using the Crisis Recovery procedure Use the normal BIOS update procedures as discussed earlier in this chapter to restore the...

Page 259: ...ion Parallel Dongle 19513 25 Pin D shell Receptacle Viewed from wiring side 25 24 23 22 21 20 19 18 17 16 15 14 13 12 11 10 9 8 7 5 4 3 2 1 6 RS 232 Cable 19512 1 2 3 4 5 6 7 8 1 2 3 4 5 6 7 8 P1 P2 9...

Page 260: ...7 10 Chapter 7 BIOS Updating Procedures...

Page 261: ...y defaults Modify additional settings using the NCR OPOS Programming Sequence function 3 The defaults used with the 7401 Scanner are different from the standard NCR 7890 and NCR 7892 defaults Applicat...

Page 262: ...rmation events from the motion detector on the front of the 7401 to determine when the scanner should be started Note This detector although good at detecting someone walking up to the 7401 may not de...

Page 263: ...he same as the 7890 and 7892 commands as documented in the NCR Scanner Scale Interface Programmer s Guide Once the Start Command is successfully issued the motor and laser are turned on for the Active...

Page 264: ...Scan the Default tag again to verify correct 7401 scanner setting of four 4 short followed by three 3 long beeps Programming the 7401 Scanner Through the RS 232 Interface As with the 7890 and 7892 th...

Page 265: ...01 Scanner are listed below These defaults are different from the 7890 and 7892 defaults Hex Command ASCII Command Command Description Comments 31h 30h 35h 1 0 5 Select RS 232 protocol The 7401 Scanne...

Page 266: ...8 6 Chapter 8 NCR 7401 7890 or 7892 Scanner Differences...

Page 267: ...acle 1416 C323 0030 006 8601010 Printer Power International straight receptacle 1416 C325 0030 006 1009037 Printer Power US straight receptacle 1416 C337 0010 497 0407427 RS 232 interface integrated 1...

Page 268: ...25 pin female 1416 C418 0040 497 0411816 Printer extender 25 pin male to 25 pin female 1416 C419 0030 250 0023191 Power 120 V twist lock right angle receptacle 1416 C464 0006 497 0413011 CD ROM 1416...

Page 269: ...1 Select General Search 2 Select the Kit Instructions icon 3 In the Kit Title field enter the Kit Title Example MSR or In the Kit Number field enter the Kit Number Example 7401 K103 4 Select Search Th...

Page 270: ...V001 497 0417357 Modem PCMCIA 56 kB 2336 K037 V001 497 0419664 Pedestal Kit Wide keyboard Tray 2336 K051 V001 497 0422195 7401 Printer Blank 2336 K052 V001 497 0422194 7401 Floor Standing Pedestal 233...

Page 271: ...D shell 5945 K020 V001 497 0412046 Power supply 120 V 60 Hz US Can 5945 K025 V001 497 0412800 Power supply 220 240 V 50 Hz 5945 K030 V001 497 0412047 Generic keyboard overlay 5945 K100 V004 497 04161...

Page 272: ...rge capacity hard drive 20 GB 7401 K059 V001 497 0421025 Integrated CD ROM 7401 K060 V001 497 0412202 Dual PCMCIA port 7401 K070 V001 497 0416029 Dual RS 232 Pentium III only 7401 K071 V001 497 041603...

Page 273: ...1 K526 V001 497 0424762 Fixed angle mount with 7401 K592 printer Black 7401 K530 V001 497 0416032 Pole mount kit for 7401 K525 7401 K533 V001 497 0411713 Wall mount bracket tilt mount 7401 K534 V001 4...

Page 274: ...printer 80 82 5 114 mm 7454 K101 V002 497 0412005 MSR 3 track ISO 7454 K102 V001 497 0412299 MSR JIS 2 track 7455 K026 V001 497 0423400 256 KB SDRAM Kit 7949 K033 V001 497 418574 Pedestal Straight Ba...

Page 275: ...ment 1 23 Allocating interrupts 5 5 APM 1 23 Audio 1 16 2 12 Auto Logon setting 3 47 B BIOS Configuring a hard drive 5 4 BIOS crisis recovery 7 5 BIOS Default CMOS Values 7401 26xx 46xx BIOS 5 17 BIOS...

Page 276: ...ds 4 6 4 8 D Date and time setting 5 3 dual display implementation 1 21 2 16 E EasyPoint 45 Pedestal 2 31 Ethernet 10 100Base T 1 12 2 8 F Finalizing the Installation 7454 2xxx and 3xxx 3 44 7454 4xxx...

Page 277: ...retail peripherals 1 41 retail systems 1 42 Model number 1 2 2 2 Motion sensor 1 34 2 28 Motorized Card Reader 2 24 Mounting a Fixed Angle Mount Terminal 3 21 Mounting the terminal Tilt mount 3 32 Wa...

Page 278: ...mouse installation 3 52 Serial number 1 2 2 2 Serial ports 1 14 2 11 Setting Boot options 5 5 Memory cache 5 4 Memory shadow 5 5 Setting time and date 5 3 Setup utility 1 23 2 18 Speaker module 1 37 2...

Page 279: ......

Page 280: ...B005 0000 1254 Dec 2002 Printed on recycled paper...

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