Nautel XR12, Installation Manual

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XR12 Installation Manual Pre-installation / Installation assistance
Issue 3.0 2009-07-15 Page 13-5
6. Nautel will not assume responsibility for any charges incurred by other than Nautel
employees.
7. Nautel shall have the privilege of investigating whether failures have been caused by factors
beyond its control.
8. Nautel shall in no event be liable for any consequential damages arising from the use of this
equipment.
9. When requesting a warranty repair/replacement, please provide complete and accurate
information. Observe the instructions regarding “Equipment being returned to Nautel” on
page 13-6 and provide the information requested.
10. When ordering spare/replacement parts, please provide complete and accurate information.
Refer to the parts list of the Repair manual for ordering information. Provide as much of the
information requested for 'Equipment Being Returned to Nautel' on page two of this
warranty as is practical. The information identified by an asterisk is the minimum required.
Technical assistance
Nautel's field service department provides telephone technical assistance on a 24 hour, seven days a
week basis. Requests by other media (facsimile or e-mail) will be responded to the next working day if
received after Nautel's normal working hours. Contact the appropriate field service centre from the
following:
Nautel Limited
10089 Peggy’s Cove Road
Hackett’s Cove, NS Canada B3Z 3J4
Phone: +1.902.823.3900 or
Toll Free: +1.877.6NAUTEL (6628835) (Canada & USA only)
Fax: +1.902.823.3183
Nautel Inc.
201 Target Industrial Circle
Bangor, Maine USA 04401
Phone: +1.207.947.8200
Fax: +1.207.947.3693
Customer Service (24 hour support)
+1.877.628.8353 (Canada & USA only)