User’s Guide ViperTX Extreme
Troubleshooting
AP-75340 - Revision 1.0
121
6
Printing via the Centronics interface does not work
The printed image shows staircase edges
Lines are missing
N°
Possible cause
Solution(s)
ï
The Centronics interface cable was not connected
correctly
Connect the Centronics interface cable
correctly
î
When the printing data is transferred from the
computer, the DATA lamp on the operation panel is
not lit
If the DATA lamp is not lit, contact the
computer maker
í
The Centronics setting on the printer does not
match the setting on the computer
Make the Centronics setting on the
printer so that it matches the setting on
the computer
ì
The type of command that is currently set, does not
match the command of a computer or a driver
Match the command setting of the
printer to the environment of a computer
or a driver
N°
Possible cause
Solution(s)
ï
Too thick or Too thin fabric is used
Set the correct fabric thickness
î
The printed surface is not the printable side
Pay attention to the printable side to
load fabric correctly
í
Dirty heads
Perform head cleaning
Clean around the bottom of the print
head
ì
Did you try minor adjustments for image quality?
Try minor adjustments for image quality
N°
Possible cause
Solution(s)
ï
The validity date of the ink cassette has been
expired
Use a new ink cassette
î
Improper alignment
Try minor adjustments for image quality
í
Fabric dust is polluting the print head
Perform daily maintenance and clean
around print head
ì
Gap or overlap
Decrease the value of distance adjust
(gap) Increase the value of distance
adjust (overlap)
