Multitech MultiModem MT5634ZPW-PCI, Owner'S Manual

Page: 64 / 94

MT5634ZPW-PCI 64
Owner’s Manual
There Are Garbage Characters on the
Monitor
• Your computer and the remote computer may be set to
different word lengths, stop bits, or parities. If you have
connected at 8-N-1, try changing to 7-E-1, or vice-versa,
using your communications software.
• You may be experiencing line noise. Enable error correction,
if it is disabled, or hang up and call again; you may get a
better connection.
• At speeds above 2400 bps, the remote modem might not
use the same transmission or error correction standards as
your modem. Try connecting at a slower speed or disabling
error correction. (With no error correction, however, line
noise can cause garbage characters.)
• Try entering the &V (View Parameters) command, making a
screen print of the diagnostics listing, and checking for
parameters that may be unacceptable.
Fax and Data Software Won’t Run at the
Same Time
• Although you can have Windows 95-compliant data and fax
communication applications open at the same time, they
cannot use the same modem at the same time. Make sure
no other application is online when you try to dial out. If you
are using legacy communications software with Windows 95,
you may get a message that another application is
occupying the device even when no call is in progress.
Close any open legacy communications programs, and try
again.