Multitech MultiModem MT2834ZPW, Owner'S Manual

Page: 52 / 94

MT2834ZPW Owner’s Manual
52
• If you are using legacy software, its COM port setting may not
match the COM port Windows 95 assigned to the modem.
Compare the COM port setting in your software to the COM port
reported in the Diagnostics tab of the Modems Properties sheet.
(Select Start, Settings, Control Panel, Modems, Diagnostics.)
• Another expansion card, such as a bus mouse or sound card,
might be using the same COM port, memory address, or interrupt
request (IRQ) as your modem. On the Windows 95 desktop, right-
click on My Computer, select Properties, Device Manager, and
Ports, then double-click on the Communications Port your modem
is connected to. In the port’s Properties sheet, click on the
Resources tab to see the port’s Input/Output range and Interrupt
Request. If another device is using the same address range or
IRQ, it will appear in the Conflicting Device List. Uncheck Use
Automatic Settings to change the port’s settings so they do not
conflict with the other device, or select the port the conflicting
device is on and change it instead. If you need to change switches
or jumpers on the conflicting device; refer to the device’s
documentation.
• The modem may be defective. If you have another MT2834ZPW,
try swapping modems. If the problem goes away, the first modem
is possibly defective. Call Technical Support for assistance (see
Chapter 7).