Multitech MultiModem MT2834ZPW, Owner'S Manual

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Chapter 4 - Configuring Your
Communications Software
Introduction ................................................................................................. 30
Configuring Communications Software ..................................................... 30
Chapter 5 - Controlling Your Modem
AT Commands ............................................................................................ 34
S-Registers ................................................................................................. 45
Result Codes .............................................................................................. 47
Chapter 6 - Solving Problems
Introduction ................................................................................................. 50
Initial Checklist ............................................................................................ 50
Common Problems ..................................................................................... 51
The Modem Does Not Respond to Commands .................................. 51
The Modem Dials But Cannot Make a Connection ............................ 53
The Modem Disconnects While Online .............................................. 55
The Modem Cannot Connect When Answering ................................. 56
File Transfer Appears Slower Than It Should Be ............................... 56
Data Is Being Lost ............................................................................... 56
There Are Garbage Characters on the Monitor .................................. 57
Fax and Data Software Won’t Run at the Same Time ....................... 57
Chapter 7 - Warranty, Service and Tech Support
Introduction ................................................................................................. 60
Limited Warranty ........................................................................................ 60
Technical Support ....................................................................................... 61
Recording Modem Information ............................................................ 61
Service ........................................................................................................ 62
The Multi-Tech BBS .................................................................................... 63
Logging on to the Multi-Tech BBS ...................................................... 63
Downloading a File .............................................................................. 63
Reading a Message ............................................................................ 65
Leaving a Message ............................................................................. 65
Bulletins ............................................................................................... 65
About CompuServe .................................................................................... 66
About the Internet ....................................................................................... 66
About the Multi-Tech Fax-Back Service ..................................................... 67
Appendices
Appendix A: Regulatory Compliance ......................................................... 70
Appendix B: Technical Specifications ........................................................ 80
Appendix C: ASCII Conversion Chart ........................................................ 83
Index