MPC Profile 6.5, Technical Reference Manual

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A DVD movie will not play
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Make sure that you have a DVD drive.
•
Make sure that the disc label is facing up, then try again.
•
Try a different disc. Occasionally discs are flawed or become scratched and cannot be read
by the DVD drive.
•
Shut down and restart your computer.
•
Clean the disc. For more information, see “Cleaning optical discs” on page 33 .
•
Reinstall the device driver.
•
Make sure that the DVD program has been installed on your computer.
•
DVDs and DVD drives contain regional codes that help control DVD title exports and help
reduce illegal disc distribution. To be able to play a DVD, the disc’s regional code and your
DVD drive’s regional code must match.
The regional code on your DVD drive is determined by your computer’s delivery address.
The regional code for the United States and Canada is 1. The regional code for Mexico is 4.
Your DVD drive’s regional code must match the regional code for the disc. The regional
code for the disc is on the disc, disc documentation, or disc packaging.
If the DVD movie does not play, the disc’s regional code and your DVD drive’s regional
code may not match.
Hard drive
You see an “Insufficient disk space” error message
•
Delete unnecessary files from the hard drive using Disk Cleanup. For more troubleshooting
on file management, see “File management” on page 44 .
•
Empty the Recycle Bin by right-clicking the Recycle Bin icon, then clicking Empty Recycle
Bin.
•
Save your files to another drive. If the hard drive is full, copy any files not regularly used
to backup media, then delete them from the hard drive.
You see a “Data error” message
•
This may be the result of a defective area on the hard drive. To fix hard drive problems, run
the Error checking program.
The hard drive cannot be accessed, or you see a “General failure reading drive C” error message
•
If your computer has been subjected to static electricity or physical shock, you may need to
reinstall the operating system.
Diskette drive
The diskette drive is not recognized
•
Shut down and restart your computer.
You cannot save a file to diskette or you see the message “disk is full or write-protected”
•
Make sure that the write-protection tab on the upper-right corner of the diskette is down
(unprotected).
•
Delete unnecessary files on the diskette and try again.
•
Make sure that the diskette you are using is IBM-compatible.
•
Try a different diskette. Occasionally diskettes are flawed and cannot be read by the diskette
drive.
•
Run Error-checking on the diskette. If errors are detected and corrected, try using the diskette
again.
Caution
All deleted files will be lost when you empty the Recycle Bin.