Motorola SB1, Integrator Manual

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Maintenance and Troubleshooting 5 - 5
Troubleshooting
SB1
Table 5-1
Troubleshooting the SB1
Problem Cause Solution
SB1 does not turn on. Battery not charged. Charge the SB1.
SB1 was turned off. Place the SB1 into a powered cradle. The SB1 turns on
when power is applied.
System error. Perform a reset. If the SB1 still does not turn on, contact the
system administrator. For more information see,
Resetting
the SB1 on page 1-4
.
Battery did not charge. Battery failed. Perform a reset. For more information see,
Resetting the
SB1 on page 1-4
.
SB1 removed from
cradle while battery
was charging.
Place in cradle and begin charging. The battery requires up
to four hours to recharge fully.
Extreme battery
temperature.
Battery does not charge if ambient temperature is below
0 °C (32 °F) or above 40 °C (104 °F).
SB1 does not emit
sound.
Volume setting is low
or turned off.
Increase the volume. Refer to the
SB1 User Guide
for more
information.
Audio Adapter not
installed properly.
Remove and replace Audio Adapter. When connected
properly the SB1 emits two beeps.
Headset not plugged
into Adapter correctly.
Remove headset plug and insert into Audio Adapter audio
jack.
Speaker Adapter not
installed properly.
Remove and replace Speaker Adapter. When connected
properly the SB1 emits three beeps.
Tapping the screen
buttons or icons does
not activate the
corresponding feature.
Touch screen not
calibrated correctly.
Re-calibrate the screen. Refer to the
SB1 User Guide
for
more information.
Battery depleted. Recharge the battery.