Motorola HH1620, User Manual

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Troubleshooting
The plug on the left is RJ-45; the plug on the right is RJ-11 – use only RJ-45.
Ensure that your Ethernet adapter is enabled. To check the status of your adapter, click
the monitor icon in the System Tray at the bottom right of your screen.
You can also check the status of the Ethernet adapter by selecting Control Panel >
Network and Dial-Up Connections .
My broadband modem already uses a built-in router.
Because the two routers will cancel each other out, turn off the NAT function in the modem to
enable access for your router. Refer to your modem’s documentation for further instructions.
I can login to HH1620.
If your HH1620 is cannot be reached due to misconfiguration, you might consider a hardware
reset to factory defaults as described in section
1.2.3 .
Note
However, note that resetting the HH1620 to its factory settings will revoke all the
changes you made to the configuration.
The performance of HH1620 is poor.
Make sure that the HH1620 is installed and configured as instructed in the Installation and
Setup Guide or as instructed by the Service Provider.
The wireless performance of HH1620 is poor.
Choose automatic channel selection or carefully select a radio channel that does not interfere
with other radio channels.
Make sure both the WLAN client adapter and the HH1620 are allowed to connect through
wireless channels as defined for local regulatory domain.
Check the location of the HH1620 in the building.
Check the signal strength, indicated by the wireless client manager. If the signal is low, try to
place the HH1620 or to direct the HH1620’s antenna for optimal performance.
HH1620 Wireless VoIP Gateway
User’s Guide
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