model no. 140-0050-6 | contact us 1-888-942-6686
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W
arranty
WARRANTY
MotoMaster
®
Canada
2 YEAR LIMITED WARRANTY
WARRANTY QUALIFICATIONS
This MotoMaster
®
product carries a two (2) year
warranty against defects in workmanship and
materials.
At its discretion, MotoMaster
®
Canada agrees to
have any defective part(s) repaired or replaced
free of charge, within the stated warranty period,
when returned by the original purchaser with
proof of purchase.
This product is not guaranteed against wear or
breakage due to misuse and/or abuse.
THIS WARRANTY DOES NOT COVER:
1. Any part that has become inoperative
due to misuse, commercial use, abuse,
neglect, accident, improper maintenance, or
alteration;
2. The unit, if it has not been operated and/
or maintained in accordance with the
instruction manual;
3. Normal wear parts like winch cable/rope,
battery cables, aluminum hawse, etc., except
as noted below;
4. Routine maintenance items such as cable/
rope maintenance;
5. Normal deterioration of the exterior finish
due to use or exposure, like cosmetic defects
such as paint, labels, etc.;
6. Failures due to acts of God and other force
majeure events beyond the manufacturer’s
control; and
7. Problems caused by parts that are non OEM
parts.
FULL 180-DAY WARRANTY ON NORMAL WEAR
PARTS:
Normal wear parts are defined as winch cable/
rope, battery cables, aluminum hawse, etc. These
parts are warranted to the original purchaser to
be free from defects in material and workmanship
for a period of one hundred and eighty (180) days
from the date of retail purchase.
HOW TO OBTAIN SERVICE:
Warranty service is available by calling the toll-
free helpline at 1-888-942-6686
We will not accept the return of a complete
unit unless prior written permission has been
extended by MotoMaster
®
Canada.
DO NOT RETURN THE UNIT TO THE PLACE OF
PURCHASE
TRANSPORTATION CHARGES:
Transportation charges for the movement of the
winches or accessories are the responsibility
of the purchaser. The purchaser must pay
transportation charges for any part submitted
for replacement under this warranty unless such
return is requested in writing by MotoMaster
®
Canada.
OTHER WARRANTIES:
All other warranties, express or implied, including
any implied warranty of merchantability is limited
in its duration to that set forth in this express
limited warranty. The provisions as set forth in this
warranty provide the sole and exclusive remedy of
MotoMaster
®
Canada obligations arising from the
sale of its products.
