1. Introduction
To introduce you to the terminal:
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1.4
Caring for your Moneris Hardware
and base will help ensure uninterrupted service. Here are some recommendations
for maintaining the hardware in good working order:
IMPORTANT: Misuse of equipment can result in replacement liability.
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DO clean the hardware components with a dry or slightly damp cloth rinsed in a mild soap solution.
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Do NOT use solvents, detergents, cleaning fluids or abrasives on any of the hardware components.
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Avoid spilling liquids on components.
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Do NOT expose components to extreme temperatures.
1.4.1
Caring for the Terminal
Clean the Magnetic Stripe Reader (MSR) periodically; using a Moneris POS cleaning card. These cards can be
ordered online at
or by phone at 1-866-421-1666.
Note: Do NOT use the MSR cleaning card in the Chip Card Reader.
It is recommended that merchants obtain their POS stationery and paper rolls from Moneris to ensure that these
supplies comply with the applicable specifications.
Contact the Moneris Merchant Service Centre
additional supplies for your terminal or order online at
1.4.2
Caring for the Base
Avoid unnecessary movement of the base to prevent accidental disconnection of the power cables.
IMPORTANT: You must use the exact power adaptor provided with the terminal by Moneris
Solutions. Failure to do so may affect the operability of, or cause damage to the terminal and
Moneris Solutions shall have no liability whatsoever for a failure to follow these instructions.
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Moneris Vx810 Duet Operating Manual