Moneris vx810 duet, Operating Manual

Page: 106 / 193

5. Financial Transactions
Balance Inquiries
It is possible to perform a balance inquiry on pre-paid credit cards.
5.11.1 Partial Approval Purchase on the Terminal
Follow the procedure below to process a Partial Approval Purchase using a pre-paid credit card.
To process a Partial Approval Purchase:
1. On the applications menu , select DEBIT & CREDIT .
The message "Activating App..." appears followed by the transactions menu .
2. To begin the transaction, select Purchase .
If the "Password:" prompt appears, key in the manager password and press the green OK key.
The "Amount:" prompt appears.
3. Key in the Purchase amount and press the green OK key.
The "Swipe, Tap or Insert Card:" prompt appears.
4. Swipe the pre-paid credit card on the terminal.
The terminal processes the Partial Approval transaction. The terminal displays "Partial Appr $###.##
Customer Press OK to Continue".
5. Pass the terminal to the customer. The customer presses the green OK key.
The terminal displays "Partial Appr $###.## Yes No". The cardholder is required to acknowledge the
Partial Approval by pressing
Yes or No .
•
If the customer presses Yes to confirm the Partial Approval, proceed to step 6.
The terminal displays "Amount Due $###.## Return to Clerk".
•
If the customer presses No to decline the transaction, refer to the Cancelling Partial Approval
Transactions procedure.
6. The customer presses OK and returns the terminal to the clerk.
The terminal displays "Partial Appr $###.## Yes No".
7. Press Yes to confirm the Partial Approval purchase.
The Merchant Copy prints.
8. Tear the receipt and press OK .
The Customer Copy prints.
9. Tear the receipt and press OK .
The terminal displays "Amount Due $###.## DbCr Cash".
10. Inform the customer of the balance due and enquire as to how they wish to pay the outstanding balance.
Choose one of the following:
•
If the customer wishes to use another pre-paid credit card, press DbCr and proceed back to step 4 in
these instructions.
•
If the customer wishes to pay cash or cheque for the remainder of the transaction, select Cash . Proceed
to step 14.
•
If the customer wishes to pay with a credit or debit card, press DbCr and proceed to step 11.
11. The "Total: $###.## Swipe, Tap or Insert Card:" prompt appears.
12. Swipe, tap or insert the credit or debit card.
13. Follow the prompts on the terminal.
•
If prompted for a Clerk ID ("Clerk Id:"), see Entering the Clerk ID .
96 Moneris Vx810 Duet Operating Manual