Moneris vx810 duet, Operating Manual

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5. Financial Transactions
5.2 Transaction General Guidelines
When performing financial transactions, follow these general guidelines:
1. Determine the transaction to be processed (i.e., Purchase, Refund, etc.).
2. Establish the means of payment (i.e., debit or credit).
3. Identify the card entry method and enter the card data on the POS device accordingly (see Card Entry
Options ).
4. Follow the terminal prompts (see Transaction Procedures ).
5. Process receipts (see Signing Credit Card Receipts ).
Note: Terminal prompts may vary depending on variables such as terminal setup,
merchant setup and card type.
5.3 Card Entry Options
5.3.1 Magnetic Stripe Cards - Swipe
•
Look for the magnetic stripe on the back of the card.
•
When "Swipe Card:", "Insert or Swipe Card:" or "Swipe, Tap, or Insert Card:" appears on the terminal or
PINpad, swipe the card on the magnetic stripe reader and follow the prompts.
5.3.2 Chip Cards - Insert
•
Look for the chip on the card.
•
When "Swipe Card:" or "Insert or Swipe Card:" appears on the terminal or PINpad, you or the customer
inserts the card in the chip card reader.
Note: If an optional external PINpad is connected to the Vx810 Duet, the card must be
inserted in the external PINpad’s chip card reader.
•
When prompted, the customer keys in his/her PIN.
•
The chip card must remain inserted in the reader until the "Remove Card" prompt appears on the display.
Note: Unless the device prompts otherwise, do not swipe a chip card even if it has a
magnetic stripe.
5.3.3 Contactless Cards - Tap
•
Look for the Visa payWave, MasterCard PayPass, Discover Zip, American Express ExpressPay or Interac
Flash logo on the card.
•
When "Swipe, Tap, or Insert Card:" appears on the terminal or PINpad, the customer taps the card on the
modular contactless reader.
Note: The card does not need to touch the reader but must be within 0.5 in. (1.1 cm) of it.
The card must be tapped by itself (i.e., not in a wallet).
88 Moneris Vx810 Duet Operating Manual