1. General Information
1.4. Unpacking and Initial Inspection
Before opening the shipping package containing the CT100B, first inspect it for signs of damage.
If there is evidence of damage to the shipping package, notify both the shipping carrier and
MOHR.
The shipping container should contain the CT100B and standard accessories, including this
Operator’s Manual
, front panel cover, external AC adapter and power cord, soft transit case,
and calibration fixture(s). If the shipping container is intact but there are missing items or if the
CT100B is damaged, defective, or does not meet operational requirements, contact a
MOHR-authorized sales representative.
1.5. Repacking for Shipment
In the event that the CT100B needs to be shipped to a MOHR-authorized service center for
repair, calibration, or other service, contact MOHR for an RMA number. Affix a label to the
outside of the shipping container indicating:
• RMA number
• name, address, phone, and email of the owner
• name of the MOHR service representative who was contacted regarding the shipment
• serial number of the instrument
• description of the problem with the instrument and/or the desired service or maintenance
Optimally, the original shipping carton and packing material should be used to repack the
CT100B for shipment. Otherwise, the following steps should be taken:
1. Place CT100B in ESD-safe (Electro Static Discharge) Bag.
2. Wrap with 3 in. of anti-static bubble wrap or non-movable foam cushioning. DO NOT
USE packaging peanuts.
3. Place in a sturdy cardboard box and fill any additional void with packaging material. DO
NOT USE packaging peanuts.
4. Include any Purchase Orders, Work Orders, or special instructions with shipment.
5. Write the RMA number on outside packaging.
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CT100B TDR Cable Analyzers Operator’s Manual
