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Mita DP-1400 Instruction Handbook Manual Download Page 93

5.4. Print Quality Problems

5-3

5.4.

Print Quality Problems

Print quality problems range from uneven tone to completely blank output. The troubleshooting procedure 
for each type of problem is given below.

If the checks explained in this section do not solve the problem, call for the assistance of a service person.

Completely blank printout

Check the developer unit.

Open the printer top cover and check that the developer unit is inserted correctly and check that the devel-
oper 's connector is connected properly.

Call for the assistance of a service person.

All-black printout

Check the Main Charger Unit

Open the printer side cover and check that the main charger unit is correctly installed.

Call for the assistance of a service person.

Summary of Contents for DP-1400

Page 1: ...DP 1400 DP 1800 INSTRUCTION HANDBOOK Please read this instruction handbook before using the printer Keep it close to the printer for easy reference Laser Printer ...

Page 2: ......

Page 3: ...sufficient attention to or incorrect compliance with the related points Symbols The symbol indicates that the related section includes safely warnings Specific points of attention are indi cated inside the symbol General warning Warning of danger of electrical shock Warning of high temperature The symbol indicates that the related section includes information on prohibited actions Specific of the ...

Page 4: ...r company is prohibited Any copies made of all or part of this manual any copyrightable subject must contain the same copyright notice as the material from which the copying is done Regarding Tradenames PRESCRIBE is a registered trademark of our company PRESCRIBE 2e KPDL and KIR2 are trademarks of our com pany Diablo 630 is a product of Xerox Corporation IBM Proprinter X24E is a product of Interna...

Page 5: ...of the Program except as provided in this license 2 reverse assemble or reverse compile the Program or 3 sublicense rent lease or assign the Program 2 Limited Warranty The Programs are provided AS IS THERE ARE NO OTHER WARRANTIES COVERING THE PROGRAMS OR CONDITIONS EXPRESS OR IMPLIED INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE Some ju...

Page 6: ...rietary information concerning the Typefaces in strict confidence and to establish reasonable procedures regulating access to and use of the Software and Typefaces 4 You agree not to duplicate or copy the Software or Typefaces except that you may make one backup copy You agree that any such copy shall contain the same proprietary notices as those appearing on the original 5 This License shall cont...

Page 7: ...s noguaranteethat interference willnotoccurin aparticularinstallation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment...

Page 8: ...HAPTER 1 SUBCHAPTER J MITA INDUSTRIAL CO LTD 2 28 1 CHOMETAMATSUKURI CHUO KU OSAKA JAPAN MADE IN JAPAN MANUFACTURED YM MACHINE No 60Hz 5 8A 120V PRINTER THIS LASER PRODUCT CONFIRMSTOTHE APPLICABLE REQUIREMENTS OF FEDERAL REGULATIONS 21 CFR CHAPTER 1 SUBCHAPTER J MITA INDUSTRIAL CO LTD 2 28 1 CHOMETAMATSUKURI CHUO KU OSAKA JAPAN MADE IN JAPAN MANUFACTURED YM MACHINE No ATTENTION POUR PRÉVENIR LES C...

Page 9: ...ance is mandatory for products marketed in the United States A label indicating compliance with the CDRH regulations must be attached to laser products marketed in the United States Ozone concentration The printers generate ozone gas O3 which may concentrate in the place of installation and cause an unpleasant smell To minimize concentration of ozone gas to less than 0 1 ppm we recommend you not t...

Page 10: ...COPYSTAR AMERICA INC Address 225 Sand Road P O Box 40008 Fairfield New Jersey 07004 0008 Telephone number 973 808 8444 Fax number 973 882 6000 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired ...

Page 11: ...Introduction ix This page is intentionally left blank ...

Page 12: ...verordnung 3 GSGV 18 01 1991 Der höchste Schalldruckpegel beträgt 70 dB A oder weniger gemäß ISO 7779 Disclaimer We shall have no liability or responsibility to customers or any other person or entity with respect to any liability loss or damage caused or alleged to be caused directly or indirectly by equipment sold or furnished by us including but not limited to any interruption of service loss o...

Page 13: ...nother location first remove the toner container developer unit and waste toner bottle After removing the developer unit from the printer wrap it in the supplied plastic bag and place it into the box in which the toner container is packaged Make sure that the waste toner bottle is securely capped and place it in the plastic bag together with the toner container Be sure to consult a serviceman befo...

Page 14: ...Introduction xii As an ENERGY STAR Partner Mita Mita Copystar America Inc has Determined that this product meets the ENERGY STAR guidelines for energy efficiency ENERGY STAR is a U S registered mark ...

Page 15: ...ts per inch in Fast 1200 mode or Fine 1200 mode the printout is close to typeset quality Also with KIR technology high quality printing can be achieved even at 600 dpi and 300 dpi High speed A4 sizes typically print at the rate of 18 14 for the DP 1400 pages per minute Actual time varies accord ing to page complexity Large paper capacity Approximately 250 sheets can be loaded into the paper casset...

Page 16: ...ion it is also possible to download the messages in other languages Please contact your dealer Memory card slot for option fonts macros forms etc Data in the memory card can be selectively read from the printers control panel Simple network management protocol SNMP compliance Offers network managers complete open network management Mita Print Monitoring System MPMS Provides network wide management...

Page 17: ...dels DP 1400 DP 1800 The printer illustrations and printed samples used in this manual are of the DP 1800 INSTRUCTION HANDBOOK This booklet INSTRUCTION HANDBOOK is this booklet This manual guides you through the following topics Installation Printer operation Control panel operations Fonts Maintenance and troubleshooting ...

Page 18: ...and adding paper 1 11 6 Open the paper stopper on the face down output tray 1 13 7 Install the face up output tray if required 1 13 8 Connect the printer to the computer 1 14 9 Attach the power cord 1 14 10 Print a status page 1 15 11 Test the interface with the computer 1 15 12 Set the emulation mode 1 15 13 Install the printer driver 1 16 1 5 MP Multi Purpose Tray Feeding 1 19 First Mode Automat...

Page 19: ... 11 Mode Select Menu 2 11 2 4 Configuring Interfaces 2 13 Parallel Interface 2 13 2 5 RAM DISK 2 14 Setting the RAM DISK Size 2 14 RAM DISK Operations 2 14 2 6 Operating a Memory Card 2 15 Hints on Writing Fonts to the Memory Card 2 15 Reading Fonts Data from a Memory Card 2 15 Writing Data to a Memory Card 2 15 Deleting Data from a Memory Card 2 16 Formatting a Memory Card 2 17 Printing a list of...

Page 20: ...t 4 6 Paper Feed Unit 4 8 Chapter 5 Troubleshooting 5 1 5 1 General Guide 5 1 5 2 Power Problems 5 2 5 3 Interface Problems 5 2 5 4 Print Quality Problems 5 3 Completely blank printout 5 3 All black printout 5 3 Dropouts horizontal streaks stray dots 5 4 Black or white vertical streaks 5 4 Faint or blurred printing 5 5 Grey background 5 5 Dirt on the top edge or back of the paper 5 6 Characters ou...

Page 21: ... 5 Adhesive Backed Labels B 5 Appendix C Host Computer Interface C 1 C 1 Parallel Interface C 1 Parallel interface communication modes C 1 Interface Signals C 2 C 2 RS 232C RS 422A Interface C 4 RS 232C interface C 4 RS 422A interface C 5 C 3 RS 232C RS 422A Protocol C 8 PRESCRIBE 2e FRPO D0 command C 9 C 4 RS 232C Cable Connection C 9 Preparing an RS 232C Cable C 9 Connecting the Printer to the C...

Page 22: ...This page is intentionally left blank ...

Page 23: ...guards CAUTION LABELS Caution labels have been attached to the copier at the following locations for safety purposes BE SUFFICIENTLY CAREFUL to avoid fire or electric shock when removing a paper jam or when replacing toner Label 1 High temperature inside DO NOT touch parts in this area because there is a danger of getting burned Label 2 High temperature inside DO NOT touch parts in this area becau...

Page 24: ...lledin a locaion thatis Near the computer If the parallel interface is used to connect the printer to thecomputer theconnectingcableshouldbeshielded type and not be longer than 3 meters 10 feet Level and well supported Place the printer on a steady table or desk Do not place the printer on an unstable cart stand or table The printer may fall causing injury or serious damage to the printer Power su...

Page 25: ...utlet for safety purposes during the time the printer is not in use Always hold the designated parts only when lift ing or moving the printer For safety purpose ALWAYS remove the power plug from the outlet when performing cleaning operations If dust accumulates within the printer these is a danger of fire or other trouble It is therefore rec ommended that you consult with your service representati...

Page 26: ...uhavetorepacktheprinterfortransportationatalaterdate List of Shipped Components A Face up output tray DP 1800 only B Toner container and Waste Toner Bottle Box for the developer unit C Power cord D User s Manual and CD ROM including the printer drivers E Paper stopper for Face up out tray DP 1800 only To remove the printer from the box grasp the handholds on either side of the printer Lift the pri...

Page 27: ...sed throughout this manual Front View Paper Full Sensor Model DP 1800 only Face down Output Tray Paper Stopper Control Panel MP Multi Pur pose Tray Paper Feed Unit Release Lever Paper Cassette Side Cover Power Switch Memory Card Slot Transfer Roller MP Tray Paper Cassette Paper Feed Unit Registration Roller Size Window Option Paper Feeder Connector ...

Page 28: ...pplied protective cap when not in use Toner Container Release Lever Green Top Cover Toner Container Side Cover Cleaner Knob Green Waste Toner Bottle Main Charger Unit Rear Cover Serial Interface RS 232C RS 422A Connector Parallel Interface Connector Option Interface Slot Cover Option Paper Handler Stacker Connector Power Cord Receptacle ...

Page 29: ...p are 1 Open the top cover 2 Install the toner container 3 Close the top cover 4 Install the waste toner bottle 5 Adjusting the paper guides in the cassette and adding paper 6 Open the paper stopper on the face down output tray 7 Install the face up output tray if required 8 Connect the printer to the computer 9 Attach the power cord 10 Print a status page 11 Test the interface with the computer 1...

Page 30: ...ner in the direction of the arrow ten times or more to loosen and mix the toner inside 3 The bottom of the toner container is sealed with a sealingstrip Peeloffthesealonthetonercontainer and carefully pull off and dispose of the sealing strip Be sure to peel the seal off the toner container before the toner container is fitted into the devel oper unit 4 Install the toner container on the developer...

Page 31: ...y pressing the arrowed part in this diagram 4 Install the waste toner bottle The waste toner bottle is in the toner kit supplied with the printer The waste toner bottle must be installed in the printer Install the waste toner bottle in the printer as follows 1 Take the waste toner bottle from the toner kit sup plied Do not cap the waste toner bottle CAUTION Do not incinerate toner and toner contai...

Page 32: ...Openthe side coveron the left side of the printer 3 Insert the waste toner bottle with the bottle tilted slightly towards you as shown in the figure 4 Ensuring that it is correctly inserted close the side cover Side Cover Waste Toner Bottle ...

Page 33: ...ve the paper cassette all the way from the printer Read the paper manufacturer s instructions concerning handling of the paper 1 Remove the paper cassette from the printer and place it on a flat stable surface 2 Push the bottom plate down until it locks 3 Turnthe paper size dial so that thesizeofthepaper you are going to use appears in the paper size win dow When the paper size dial is set to Cust...

Page 34: ...assette as shown The side of paper that faces downward in the cassette is the one on which printing is done Do not load paper into the cassette higher than the limitation mark on the right The cassette should hold approximately 250 sheets of paper with a 0 1 mm thickness 6 Set the stack of paper so that it is under the clips as shown 7 Hold the cassette as shown in the illustration and insert the ...

Page 35: ...quired This face up output tray is a separate option FT 200 with the DP 1400 If you want the printed pages stacked face up in reverse order mount the face up output tray as follows Depending on the size of the paper you use mount the paper stopper on the face up output tray as shown below Paper Stopper Legal Size A4 Size Letter Size Paper Stopper Face up Output Tray ...

Page 36: ...the connector marked Par allel on the printer Close the clips on both sides to hold it in place Plug the other end into a parallel Centronics interface connector on your computer This connector is usually marked PRINTER See Appendix C for more details about the parallel interface Serial interface The serial interface of this printer is set to RS 232C mode before leaving the factory but can also be...

Page 37: ...t mode 3 At the DOS prompt type the following ECHO R STAT EXIT PRN Ifthe printerprints a status page thecomputer andprinter areconnectedcorrectly For details onthe status page refer to Chapter 2 If you do not get this result check that the cable is securely plugged in at both ends and repeat the test If you still do not get the right result you may have a defective or improperly wired cable Try us...

Page 38: ...nter drivers are provided for using the printer with Windows 95 Windows 98 Windows NT3 51 or Win dows NT4 0 Use the Mita Printer Library CD ROM supplied with the printer To install the printer driver proceed as follows Reference to the Windows manual is also recommended ...

Page 39: ...inter to be connected will appear Select the most appropriate printer and click on Next 6 Next Click the manufacturer and model of your printer screen will appear At this point select Have Disk located at the lower right See the figure for Step 7 7 A screen for installing from floppy disk will appear Copy manufacture s files from inside the box or input one of the following directories Standard PC...

Page 40: ...Win 98 8 Select Mita DP 1400 or Mita DP 1800 click on Next and follow the on screen instructions to install Once the driver has been properly installed the printer icon will be added to the printers folder When printing under Windows 95 98 be sure to set the emulation of this printer to PCL 6 default setting ...

Page 41: ...will be fed from the paper source originally set This is the factory set default Cassette Mode The cassette mode provides faster printing speed than the first mode Approximately 100 sheets of paper can be continuously fed in this mode Duplex Printing from the MP tray In first mode be sure to set the MP tray to the same paper size and paper type as set for the current cassette If the paper size or ...

Page 42: ... tray See Mode Select Menu at the end of this manual The following pages explain the use of the MP tray in the Cassette Mode and First Mode First Mode Automatic Manual Feeding TheprinterautomaticallyfeedsthepaperplacedontheMP trayregardlessofthecurrentpapersourceselec tion To use the first mode automatic manual feeding mode simply place a sheet of paper on the MP tray in the same manner as above e...

Page 43: ...s can be inserted at one time Ready appears on the message display 6 Carefully lower the protector bar and the paper will be correctly set in the MP tray Feeding Envelopes Envelopes should be fed face up right side first as shown below From the MODE SELECT menu set the printer to print in landscape page orientation To avoid trouble we recommend that envelopes are delivered face up Use the STACK ke...

Page 44: ...way 3 Switch printer power on The printer reads the contents of the memory card during its power up sequence The information nonresident fonts etc on the memory card is now available for use If the memory card information is deleted from the printer s memory during the printing process it can be reread by using the mode selection function explained on the last page in this manual To Remove the Mem...

Page 45: ...lation of the expansion memory The minimum memory requirements for the printer with various options installed are listed in the table below Please refer to this table when expanding the printer s memory Removing the Main Circuit Board The main circuit board of the printer is equipped with two sockets for memory expansion Expansion mem ory is available in the form of a SIMM The following instructio...

Page 46: ...plug the printer s power cable and disconnect the printer from the host computer 2 Remove the three screws from the printer s rear cover 3 Pull the main circuit board all the way out of the printer Before pulling the main board out clean an area on the table etc at the back of the printer s rear panel Foreign objects accidentally sticking to the back of the main board can cause serious damage to t...

Page 47: ...B or 32 MB SIMMs can be used for memory expansion Installing and Removing SIMMs Installing SIMMs Insert the SIMM into the socket as shown right 1 Insert the connector end of the SIMM into the socket 2 Carefullypushthe boarduprightuntilit snaps into place Make sure that the catches at the ends of the socket fit into the holes at the ends of the SIMM board SIMM Catch Socket Catch ...

Page 48: ...ory After you have finished installing SIMMs in the printer test the printer to see if the installation has been successful To test the expansion memory proceed as follows 1 Make sure the power switch is off Plug the power cord into the printer and turn power on 2 When the printer is on line press the STATUS key 3 If the installation has been successful the amount of memory shown on the status pag...

Page 49: ...o use the page printer 2 1 Control Panel The printer control panel comprises a message display keys and indicators as shown below ENTER STATUS key Page 2 5 Symbolic Indicators Page 2 4 FORM FEED Key STACK Key CONTINUE Key ON LINE Key FEED Key EXIT MODE Key CANCEL Key Copy Indicator Paper Size Indicator Resolution Indicator Interface Indicator Page 2 5 Message Display Page 2 2 Page 2 2 3 ...

Page 50: ...panel See the last page in this manual For 1200 dpi there are two modes Fast 1200 mode and Fine 1200 mode See Mode Select Menu at the end of this manual 300 Print at 300 dpi 600 Print at 600 dpi 1200 Print at 1200 dpi Fast 1200 mode Default 1200 Print at 1200 dpi Fine 1200 mode Message Meaning Self test The printer is self testing after power up Please wait The printer is warming up and is not rea...

Page 51: ...e application software Copy Indicator Indicates the number of copies set in the current interface 1 999 and the number is reduced as printing proceeds A4 ISO A4 21 cm 29 7 cm DL ISO DL 11 22 cm A5 ISO A5 14 8 cm 21 cm C5 ISO C5 16 2 22 9 cm A6 ISO A6 10 5 cm 14 8 cm b5 ISO B5 17 6 25 cm B5 JIS B5 18 2 cm 25 6 cm EX Executive 7 1 4 10 1 2 inches B6 JIS B6 12 8 cm 18 2 cm 6 Commercial 6 3 4 3 5 8 6 ...

Page 52: ...move any jammed paper See Section 5 6 Lit Indicates when paper is fed from the paper feed cassette MP tray indicator Flashing Indicates the possibility that paper may be jammed at this point open and remove any jammed paper See Section 5 6 Lit Indicates when paper is fed from the MP tray or the option enve lope feeder if installed ON LINE On line indicator Flashes when a memory error has occurred ...

Page 53: ...re delivered to the face down face up tray or optional sorter stacker if installed 2 Lets you access the desired item or enter numeric values In some of the control procedures the CONTINUE and FORM FEED keys are used to enter or exit the sub items FORM FEED 1 Prints and feeds out one page 2 Used as the key in the mode selection function CANCEL Abandons a printing job resets numeric values or cance...

Page 54: ...tray Face down tray If you have installed the optional sorter or stacker Sorter or Bulk stacker will also be displayed The current selection is indicatedbya green light on the printer symbol above the key Also if the printer is being used with the optional sorter or stacker the destination of the paper from each can be selected Feed Selection The FEED key selects the paper feed cassette Cassette o...

Page 55: ...wing procedure when you wish to cancel printing after it has begun 1 Check if the message Processing is displayed in the message display 2 Press the ON LINE key to take the printer offline 3 Perform the necessary procedure on the computer to halt printing 4 Press the CANCEL key 5 The message Print Cancel will appear in the message display and the interface to be canceled will be displayed Parallel...

Page 56: ...the printer must be on line Proceed as follows 1 Make sure the message display indicates Ready 2 Press the STATUS key The printer prints a page of status information The message display indicates Processing during printing of the status page then returns to Ready For a full description of the status page see next page Items and values on the status page may vary depending on the printer model and ...

Page 57: ...2 2 Operating Procedures 2 9 Sample Status Page 2 3 7 8 9 1 4 5 6 ...

Page 58: ...r starts up default font It is possible to set dif ferent fonts for the parallel interface and the serial interface The figure on page 2 9 shows default settings The font is set to Courier font font number I000 This also shows font information similar to the column below if an optional interface is installed 9 KIR test pattern This is used when setting the printer s KIR mode For details see page 2...

Page 59: ...rial setting has five sub items and sets the follow ing RS 232C RS 422A parameters Baud rate Data bits Stop bits Parity Protocol If an optional network board is installed also makes the network settings Parallel Auto 9600 8 1 None DTR pos XON Emulation Changes the emulation mode on the current inter face The key allows access to sub item Code set Also with KPDL emulation print settings can be made...

Page 60: ...e printer s memory card slot Also this menu allows deletion of data from an memory card and format ting the memory card Paper handling The following operations can be performed from sub menus on paper type MP tray mode Paper size for MP tray Paper type for MP tray Paper size for optional envelope feeder Paper type for optional envelope feeder Paper size for optional bulk feeder Paper type for opti...

Page 61: ...interface youwishto make settings for This interface selection does not select which interface data will be received from The printer auto matically selects that interface Parallel Interface The parallel interface mode of this printer supports a bi directional high speed mode Normally this inter face is used under the default setting Auto see Appendix C After setting the interface be sure to reset...

Page 62: ...ect RAM DISK mode 3 The default setting is Off Pressing the ENTER key will cause a to flash Press the or keys to dis play On and then press the ENTER key 4 Press the key to display RAM DISK size 5 Press the ENTER key again and change the RAM DISK size using the or key It is not possible to make a setting that exceeds total printer memory The default value for the RAM DISK is the total printer memo...

Page 63: ...e of the partition in the memory card to be read automatically at power up See PRESCRIBE 2e Programming Manual Chapter 5 Writing Data to a Memory Card A memory card can hold up to 127 data partition names depending on its capacity When writing to the card a name is assigned automatically You can use the procedure later in this section to print a list of data names for confirmation You cannot write...

Page 64: ...gth The size of the written data on the memory card in bytes Others Error information When the memory card write information page is printed the message display returns to Ready If the writing was not completed successfully an error code appears on the message display For details see Section 5 5 Indicators and Messages If this happens press the CONTINUE key The message display returns to Ready 5 R...

Page 65: ...ts a list of all data names referred to as partitions stored in a memory card for reference Printing a list is also available for a font card The printout example above includes the following information Partition data number Reference number for each written data Name The destination name of the written data as assigned automatically by the printer Size The size of the written data in bytes Type ...

Page 66: ...ppears as shown in the diagram below the paper width setting Press the ENTER key while in this state and the cursor begins to flash The width that can be set must be in the range of 148 216mm 5 83 8 5 inches 4 By pressing the and keys the numbers above the cursor change By pressing the or keys the position of the cursor moves 5 When you have input the desired custom size press the ENTER key to com...

Page 67: ... user to define and select cus tomized paper types The following types of paper can be set For details on paper please see Appendix B Cassette Media Type and Custom Settings O Can be stored Cannot be stored This is a paper type defined and registered by the user Up to eight types of user settings may be defined A number from 1 to 8 is used in place of the For details on setting user types please s...

Page 68: ...er sources Paper Type User Setting Thefollowingdescribestheprocedureusedtosetauser definedpapertypefortheprinter Eightcustomuser settings may be registered After having been set any of these may be called up when setting the paper type for a paper source 1 Display Paper handling on the printer s Mode Select Menu and press the key Then use the and keys to display Type adjust 2 Pressing the ENTER ke...

Page 69: ...table below In addition all paper type settings made using Type adjust can be reset to the default values shown in the table below using the Reset type adjust menu These cannot be selected when the paper source is EF 100 These paper types will cause slower printing when the paper is fed from the MP tray Submenus displayed Selection parameters Description Paper weight Normal default Heavy Thick Set...

Page 70: ...e it times out and enters into sleeping mode indicating Sleeping on the message display When you send data for printing to the printer again or press a key on the control panel the printer starts warming up indicating Please wait and becomes ready and on line Opening and closing the printer s top cover or drawing out and closing the current paper cassette also awak ens the printer to start warming...

Page 71: ...gain Processing will be shown for a second then the message Waiting will appear on the message display 3 Send data to be dumped to the printer The message Processing will be displayed during receiving the data Once the dumped data you require has been output it is possible to cancel the printing of any further dumped data by taking the printer offline by pressing the ON LINE key and then pressing ...

Page 72: ...e at 1200 dpi because that is the maximum resolution attainable by the print engine KIR 2 provides high quality printing by providing a software type improvement to the resolution Set the print density to 03 when setting the KIR 2 mode For details on print density see page 2 26 You can look at the check line the last line on a status page to make the optimum KIR 2 mode setting The KIR setting is O...

Page 73: ...ing the status page again If you still get white vertical stripes adjust the print density control to a darker setting See the last page in this manual 2 12 Draft Mode The Draft enables you to reduce the amount of toner consumed on the page so as to save your printing costs You can set to Draft mode on as follows The factory setting is Off The Draft mode setting is On when the printing image becom...

Page 74: ...ion mode is changed from PCL 6 to another or vice versa Resource prot Perm Temp In this mode the printer stores both permanent and temporary resources when the emulation mode is changed from PCL 6 to another or vice versa Resource protection requires extra memory to store the downloaded fonts and macros The total size of the printer memory recommended for using the resource protection option is af...

Page 75: ...sages are displayed if the relevant option is fitted Priority Error Message Alarm Frequency Remarks Short beeps approx 0 8 s Long beeps approx 0 4 s High Replace Toner Clean printr short beeps Replace waste toner bottle short beeps Clean printer Press CONTINUE short beeps Paper jam short beeps Face down tray paper full short beeps Paper path error short beeps Option stacker paper full short beeps ...

Page 76: ...pter 5 of this manual or to the oper ating manuals accompanying the various optional equipment If you wish to cancel the data being processed while the audio alarm is sounding press the CAN CEL key twice Firstly the audio alarm will be turned OFF and then the data processing will be canceled After the audio alarm has been set to OFF even if the PRESCRIBE 2e FRPO INIT command is exe cuted the print...

Page 77: ... typeface Several character istics identify a font These include the code set spacing pitch height style stroke weight and typeface family The printerhas 80 PCL PS compatible fonts and abitmapfont fora line printer loaded into it Also fonts may be downloaded to the printer s memory from a memory card or disk These fonts are referred to as download able or soft fonts The printer accepts as many dow...

Page 78: ...print the same font listfromthe printer by using the printer s control panel key To print a list of fonts refer to Mode Select Menu List of fonts Internal Scalable and Bitmap Fonts Font number Font samples 0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 ...

Page 79: ...3 2 List of Fonts 3 3 Font number Font samples 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59 60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 ...

Page 80: ...3 2 List of Fonts 3 4 KPDL Fonts 1 ...

Page 81: ...3 2 List of Fonts 3 5 KPDL Fonts 2 ...

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Page 83: ...the density of print in your documents If you print doc uments with an actual toner coverage of approximately 5 with the Ecoprint mode turned off the toner container will need replacing approximately once every 10 000 pages 20 000 pages with the BT 2000 Turning the Ecoprint mode ON conserves toner Refer to Chapter 2 for details In the case of a new printer in which a toner kit has been installed f...

Page 84: ...er Remove the old toner container as gently as possible Keep the toner container as level as possible while removing 3 Put the old toner container in the plastic bag sup plied with the toner kit Dispose of the toner con tainer The old toner container may be incinerated with out the risk of generating harmful gas 4 Take the new toner container from its bag Withthelabelsidedown thoroughlyshaketheton...

Page 85: ...at the toner container is properly locked in the printer 9 Close the top cover by pressing the arrowed part in this diagram It is necessary to clean the inside of the printer after replacing the toner container If the toner container is replaced when the message Replace Toner Clean printer is dis played the message Clean printer Press CONTINUEwillbe displayed after replacement After cleaning the i...

Page 86: ...ottle as gently as possi ble so as not to scatter the waste toner inside Do not let the opening of the waste toner bottle face downward 3 Cap the waste toner bottle after removing from the printer 4 To avoid toner spilling place the capped waste toner bottle in the plastic bag supplied before forwarding to proper disposal CAUTION Do not incinerate toner and toner containers Dangerous sparks may ca...

Page 87: ...t and install in the printer as shown right Do not cap the new waste toner bottle Insert the new waste toner bottle with the bottle tilted slightly towards you as shown in the figure 6 After ensuring that the bottle is correctly installed close the side cover New Waste Toner Bottle ...

Page 88: ...ayedafter replacement After cleaning the insideoftheprinter following theprocedure shown below press the CONTINUE key the message will disappear and the printer will be ready for printing Main Charger Unit The main charger unit grid should be cleaned when the toner container is changed Cleaning the Charger Wire 1 Open the printer side cover 2 Pull the cleaning knob Green slowly in and out a few ti...

Page 89: ...main charger unit at least 5 times It is easier to pull out the main charger for the first time if it is raised slightly as shown in the figure The grid part underneath the main charger is cleaned by this procedure 4 When the grid is clean remove the grid cleaner from the printer and dispose of it The grid cleaner is not re usable 5 After cleaning the charger wire push the clean ing knob all the w...

Page 90: ... until it stops 2 Wipe the paper dust on the registration roller and the paper ramp using the wiper cloth included in the toner kit Do not touch the transfer roller the black roller when wiping the paper ramp CAUTION For safety purpose ALWAYS remove the power plug from the outlet when performing cleaning operations Paper Feed Unit Release Lever Paper Ramp Transfer Roller Black Registration Roller ...

Page 91: ... the printing is abnormal With the printer on line and ready press the STATUS key to print a status page You can also optimize print quality using the KIR test pattern printed at the bottom of the status page To adjust the print status see Chapter 2 If the result is normal you may have an interface problem See section 5 3 If the result is not normal you have a print quality problem See section 5 4...

Page 92: ... the assistance of a service person If the above checks do not solve the problem call for the assistance of a service person 5 3 Interface Problems If the printer prints a status page correctly but does not print data from the computer correctly or at all there may be an interface problem Check the interface network cable Make sure the cable is plugged in securely at both ends Check your file and ...

Page 93: ...m call for the assistance of a service person Completely blank printout Check the developer unit Open the printer top cover and check that the developer unit is inserted correctly and check that the devel oper s connector is connected properly Call for the assistance of a service person All black printout Check the Main Charger Unit Open the printer side cover and check that the main charger unit ...

Page 94: ...efects occur at regular intervals of 94 mm 3 7 inches the problem may be a damaged drum unit or fuser roller Call for the assistance of a service person Black or white vertical streaks Check the control panel If the Toner low Clean printer message is displayed and the indicator is flashing install a new toner kit See Section 4 1 Clean the charger wire Open the printer side cover Pull the green mai...

Page 95: ... key 2 Press the or key repeatedly until the message display indicates Others 3 Press the key 4 Press the or key repeatedly until the message display indicates Sevice 5 Press the key 6 Press the and keys to display Drum 7 Pressing the ENTER key will cause to be displayed 8 Press the ENTER key The drum then starts turning and stops after approx 3minutes The printer then reverts to Ready Grey backgr...

Page 96: ... edge or back of the paper Check the paper chute and the ramp Draw out the paper feed unit and check for toner on the paper ramp Clean the paper ramp see Section 4 2 using the wiper supplied or a soft dry lint free cloth Check the transfer roller Ifthetransferrolleris dirtywithtoner tryprintingseveralpages orcallfortheassistanceofaserviceperson Characters out of position Check the file or program ...

Page 97: ...oner Empty Fast Flashing There is a paper jam There is a possibility that paper may be jammed at the point indicated by flashing open and remove any jammed paper See Section 5 6 Slow Flashing The paper has run out in the paper cassette or MP tray Please insert paper See Section 1 4 Lit This indicates either the current paper feeder or the paper output point ATTENTION Flashing The printer has insuf...

Page 98: ...nt a status page to see how muchuser memory is left and try deleting unnecessary fonts and macros See the PRESCRIBE 2e DELF and DELM commands explanation in the programming manual CD ROM Option interface Error A failure has occurred with the option interface Check the option interface installed on the printer Toner low Clean printer Replace the toner container using a new toner kit See Section 4 1...

Page 99: ...nately There is no paper cassette set paper size paper type that matches with the data for printing Because there is no cassette that matches the data printing is done from the MP tray Set paper into the MP tray that matches the paper size and type shown on the display and press the CONTINUE button to restart printing Or ifyouwanttoprintfromadifferentpapersourcepressthe FEEDkeytodisplay Use altern...

Page 100: ...not on disk 06 No memory for use by disk system Expand printer memory 10 Cannot format disk because host data is spooled there Format the disk after Ready is displayed 98 Unable to read files during the sorting file does not exist or corrupted MEMORY CARD err Insert again The memory card is accidentally removed from the printer s memory card slot during reading If you continue reading the memory c...

Page 101: ... formatting Format the memory card from the control panel 09 The capacity of the memory card is insufficient This error code appears when an attempt is made to write more data on the memory card than available memory To halt the writing of data first stop data transmissions from the computer and then the printer s CONTINUE key Press the FORM FEED key if the message Waiting will appear in the messa...

Page 102: ...en the jammed paper was removed Ifyoucannotsolvetheproblembychangingthepaper theremaybeaproblemwiththeprinter Callaservice person A Check the face down output tray If paper is partially fed out into the tray pull the paper out the rest of the way by hand then open and close the printer s top cover or the paper feed unit Check the inside of the rear cover Open the printer s rear cover Draw out the ...

Page 103: ...e difficult to remove and may be easily overlooked deterring the jam recovery CAUTION The printer s fixing unit is extremely hot Take sufficient care when workingin this area as there is a danger of getting burned Figure 5 2 Rear Cover Figure 5 3 Paper Cassette Figure 5 4 Paper Feed Unit Rear Cover Paper Feed Unit ...

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Page 105: ...D PCMCIA 2 1 JEIDA 4 2 type I memory card Self test Performed at power up Scanning system Laser diode polygon mirror Maximum duty cycle 25 000 pages month 50 000 pages month Drum Amorphous silicon drum Developer Mono component dry developer Main charger Positive scorotron charger Transferring Negative charger roller Separation Curvature separation Drum cleaning Blade cleaner Drum discharging Illum...

Page 106: ...equency fluctuation 2 Power consumption Max 667 W During sleeping 14 W Max 898 W During sleeping 16 W Operating noise in accordance with ISO 7779 Bystander Position sound pressure level at the front External dimensions During printing LpA 50 dB A During standby LpA 39 dB A During sleep mode Immeasurably low During printing LpA 53 dB During standby LpA 39 dB During sleep mode Immeasurably low Dimen...

Page 107: ...ficant difference between grades istheeasewith which theypassthrough the printer This is affected bythe smoothness size and moisture content of the paper and the way in which the paper is cut The higher the grade of paper you use the less risk there will be of paper jam and other problems and the higher the level of quality your printed output will reflect Differences betweenpaper from different s...

Page 108: ... use paper that has been coated or surface treated and contains plastic or carbon The heat of fusing can cause such paper to give off harmful fumes Bond paper should contain at least 80 pulp Not more than 20 of the total paper content should consist of cotton or other fibers Paper Size Cassettes and a MP tray are available for the paper sizes listed in Table B 2 The dimensional tolerances are 0 7 ...

Page 109: ...entofthepapervaries with therelative humidityinthe room Whentherelative humidity is high and the paper absorbs moisture the paper edges expand becoming wavy in appearance When the relative humidity is low and the paper loses moisture the edges shrink and tighten and print contrast may suffer Wavy or tight edges can cause misfeeding and alignment anomalies The moisture content of the paper should b...

Page 110: ... special paper The page printercanuse the followingtypesofspecialpaper In this case set the media type according to the table below When using the above types ofpaper be sure to use products that are specified foruse with photocopiers and orpageprinters Feedpaperotherthancoloredpaperorpre printedpaper from theMP multi purpose tray or optional envelope feeder EF 100 Use paper that is sold specifica...

Page 111: ... trouble in printing Adhesive label paper must be entirely covered by its top sheet with no spaces between the individ ual labels Labels with spaces in between are apt to peel off causing serious jam problems Some label paper is manufactured with an extra margin of top sheet around the edge Do not remove the extra top sheet from the carrier sheet until after printing is finished Table B 4 lists th...

Page 112: ...e printer wear To avoid jamming due to curled envelopes do not leave more than approximately 10 printed envelopes stacked in the paper trays during multiple printing of the envelopes Colored Paper Colored paper should satisfy the same conditions as white bond paper listed in Table B 1 In addition the pigments used in the paper must be able to withstand the heat of fusing during the printing proces...

Page 113: ...e canbe acti vated from the printer s control panel see Chapter 2 Operating the Page Printer as follows Use a parallel printer cable that complies with the IEEE1284 standard Nibble high High speed data communication is used in compliance with the IEEE 1284 standard Ordinarily you should leave this setting unchanged Auto default The printer automatically changes its communication mode to the one th...

Page 114: ...e nStrobe 2 In Data 0 Data 1 3 In Data 1 Data 2 4 In Data 2 Data 3 5 In Data 3 Data 4 6 In Data 4 Data 5 7 In Data 5 Data 6 8 In Data 6 Data 7 9 In Data 7 Data 8 10 Out Acknowledge nAck 11 Out Busy Busy 12 Out Paper Empty PError 13 Out On Line Select Select 14 In Ignored nAutoFd 15 Not connected 16 0V DC 17 Chassis GND 18 5V DC 19 Ground return 20 Ground return 21 Ground return 22 Ground return 23...

Page 115: ...paper On Line Select Pin 13 This signalis high when the printeris on line andlowwhen the printer is off line It goes lowwhenthe upper unit is raised or when the ON LINE key is pressed to set the printer off line The Paper Empty and On Line signals are not used unless enabled by the FRPO command O2 param eter 5V DC pin 18 This line is connected to the printer s 5V DC line 5V 0 5V 250 mA Serial and ...

Page 116: ...s output is always held high above 3 volts CTS Clear To Send Pin 5 DSR Data Set Ready Pin 6 Unused SG Signal Ground Pin 7 All signals can transmit between the printer and the host computer to send each signals with a signal ground DTR Data Terminal Ready Pin 20 This output is used as a buffer nearly full handshake line It is held high above 3 volts when the buffer can accept more data RS 232C Inte...

Page 117: ...be liable for damage due to improper changing of this main circuit board jumper connector Removing the Main Circuit Board The following instructions are intended for the technician only Notes on Handling the Main Circuit Board Protect the electronics by taking these precautions Before touching the main circuit board touch a water pipe or other large metal object to discharge yourself of static ele...

Page 118: ...ed when removing it Verifying the Setting The procedure described below should be followed to verify that the RS 422A mode had been correctly set Print the service status page to verify that the RS 422A mode has been correctly set 1 Make sure the power switch is off Plug the power cord into the printer and turn power on 2 If the printer is on line select Print Status page in the Mode Select menu r...

Page 119: ...nter differential input SDB Send Data Pin 10 SDA Send Data Inverted Pin 9 These pins carry asynchronous data sent from the printer to the computer differential output RS 422A interface voltage levels The interface signal voltage levels conform with the EIA RS 422A standard The differential voltage varies from 200 mV to 6V SERIAL Connector The connector marked IOIOI RS 232C RS 422A on the rear pane...

Page 120: ... rate The factory setting is 9600 baud H2 Data bits 7 or 8 factory set to 8 H3 Stop bits 1 or 2 factory set to 1 H4 Parity The factory setting is None 0 on the status printout H5 Protocol logic The factory setting is 0 H6 Buffer nearly full threshold This is a percentage from 0 to 99 The factory setting is 90 Parameter value Baud rate 12 1200 24 2400 48 4800 96 9600 19 19200 38 38400 57 57600 11 1...

Page 121: ... RS 232C cable check that it is wired correctly referring to the pin assignment table in Appendix C If you have an IBM communication adapter cable type 1502067 you will have to resolder the wiring at the printer end of the cable The procedure is as follows 1 Unscrew the plastic cover from the printer end of the cable 2 Next to each of the wires inside the cable is a bare shield wire Solder all the...

Page 122: ...are XON XOFF and DTR The printer performs both of them simulta neously using positive logic for DTR If you are uncertain as to the printer s current parameter settings you can reset them to the values listed above by following the manner described in the last page in this manual 8 Set the computer to the same parameters as the printer On many computers this can be done by setting DIP switches befo...

Page 123: ...he same MEMORY CARD 5 10 MEMORY CARD err Insert again 5 10 Memory overflow Press CONTINUE 5 1 5 10 MEMORYCARD err Press CONTINUE 5 11 Print overrun Press ON LINE 5 10 Warning battery MEMORY CARD 5 10 Expansion memory 1 23 Extension cord 1 2 F Face up output tray install 1 13 Feed selection 2 6 Font definition 3 1 identifying characteristics 3 1 Form Feed Time Out 2 2 G Grid cleaner 4 1 I Indicator...

Page 124: ...ic bag 4 2 Please wait 2 2 Power cord 1 14 Power switch 2 6 PRESCRIBE 2e command 2 5 5 6 FRPO D0 command C 9 FRPO I0 command 2 15 RWER command 2 17 Print density 2 26 Print quality 5 3 Printer Specification A 1 Printer driver 1 16 Processing 2 2 Protocol C 8 R RAM DISK 2 14 Ready 2 2 Ready indicator 2 6 Recycled paper B 6 Registration roller 4 8 Resolution 2 2 Resource protection 2 26 RS 232C 1 6 ...

Page 125: ...Index Index 3 indicators 5 7 interface 5 2 maintenance messages 5 8 quality problem 5 3 Two dimensional bar code PDF417 xiv Typeface 3 1 W Waiting 2 2 Waste toner bottle 1 9 Windows 1 16 Wiper cloth 4 8 ...

Page 126: ...tion in combina tion with Chapter 2 Mode Selection Menu 1 Press the MODE key to enter Mode Selction mode 2 Press the or key repeatedly until the message display indi cates the desired item 3 Press the key to move to a submenu Press the key to return 4 PresstheENTERkeyoncethedesiredmenuappears willflash and the current setting can be changed 5 Press the and key to select the desired setting 6 Press...

Page 127: ... point s Pitch 10 00 cpi List of Fonts Page set Copies 001 Orientation Portrait Page protect Auto 5 LF action LF only 4 CR action Ignore CR CR action CR and LF CR action CR only Wide A4 On Wide A4 Off 6 Continued on next page Print quality KIR mode Off KIR mode On Draft mode On Draft mode Off Resolution Fine 1200 mode Resolution Fast 1200 mode Print density 03 7 Read data Opt ROM List of partition...

Page 128: ...MP tray type Plain EF size DL or Business EF type Plain BulkFeeder size BulkFeeder type Plain Cassette size Unit inch Unit mm X dimension Y dimension 9 Cassette type Plain Duplex mode None Sorter mode Sorter Manual elevate Override A4 LT On Override A4 LT Off 10 Type adjust Custom 1 Paper weight Heavy Thick Paper weight Normal Duplex path Disable 11 Reset type adjust Continued on next page ...

Page 129: ...0 dpi printing is facilitated The printing is slower than Fast mode but the print quality is better 8 This is displayed only after the DP 1400 memory has been expanded The total must be 12 MB or more 9 This is displayed when the size dial on the paper cassette is set to Custom See section 2 7 Setting Custom Sizes 10 Thissetswhethertoenableordisablethedifferencebetween A4sizeandlettersize Underthed...

Page 130: ...nty service write or call Mita at the below address for the name and address of an Authorized Dealer in your area MITA COPYSTAR AMERICA INC 225 Sand Road P O Box 40008 Fairfield New Jersey 07004 0008 U S A 1 800 255 6482 This warranty does not cover printers a which have become damaged due to operator negli gence misuse accidents improper storage or unusual physical or electrical stress b which do...

Page 131: ...z à Mita à l adresse indiquée ci dessous pour obte nirlenometI adressed undétaillantautoriséde Mita dans votre région MITA COPYSTAR AMERICA INC 225 Sand Road P O Box 40008 Fairfield New Jersey 07004 0008 U S A 1 800 255 6482 Cette garantie ne couvre pas les imprimantes a qui ont été endommagées suite à la négli gence ou l abus de l utilisateur à des accidents à un entreposage inapproprié ou à une ...

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Page 134: ...ly Phone 039 65641 S A MITA BELGIUM N V Hermesstraat 8A 1930 Zaventem Belgium Phone 02 7209270 MITA FRANCE S A R L 1 Rue Pelloutier 77183 Croissy Beaubourg France Phone 1 60175152 MITA ESPAÑA S A Edificio Mita Avda De Manacor No 2 Urb Parque Rozas Apartado De Correos 76 28230 Las Rozas Madrid Spain Phone 91 631 8392 MITA FINLAND OY Kirvesmiehenkatu 4 00810 Helsinki Finland Phone 09 478 05200 MITA ...

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