Minolta PageWorks 18, User Manual

Page: 194 / 219

7-14
Print Quality Problems
Troubleshooting
Chapt
er 7
No output
Failure to produce output may indicate a communications problem
between the printer and your computer. Check the following points to
see if you can correct the problem. If problems persist, contact Minolta
Technical Support.
Are you using the correct type of printer cable?
Save the data you are trying to print and close all the applications
currently open on your computer. Next, reset your computer to send a
break signal to the printer. Now check your printer cable against the
specifications in Chapter 8 of this User’s Manual.
Note
Are your computer’s communications port settings
correct?
Refer to the documentation that comes with your computer and check
if its current communications port settings are correct.
• When connecting your computer to the parallel connector on the
printer, we recommend using a IEEE1284 type-B parallel interface
cable (1.5 m long).