Mindray PM-7000, Service Manual

Page: 6 / 82

Service Manual
IV
Return Policy
Return Procedure
In the event that it becomes necessary to return a unit to Mindray, the following procedure
should be followed:
1. Obtain return authorization. Contact the Mindray Service Department and obtain a
Customer Service Authorization (Mindray) number. The Mindray number must appear on
the outside of the shipping container. Return shipments will not be accepted if the Mindray
number is not clearly visible. Please provide the model number, serial number, and a brief
description of the reason for return.
2. Freight policy. The customer is responsible for freight charges when equipment is shipped
to Mindray for service (this includes customs charges).
Company Contact
Manufacture: Shenzhen Mindray Bio-Medical Electronics Co., Ltd.
Address:
Mindray Building, Keji 12th Road South, Hi-tech Industrial
Park, Nanshan, Shenzhen 518057, P.R.China
Phone:
+86 755 26582479 26582888
Fax:
+86 755 26582934 26582500