5
SERVICE - UNITED STATES
1-800-SAWDUST
(1.800.729.3878)
Monday-Friday, 7:00 AM - 6:30 PM CST
or visit
www.milwaukeetool.com
Contact Corporate After Sales Service Technical
Support with technical, service/repair, or warranty
questions.
Email: [email protected]
Become a Heavy Duty Club Member at
www.milwaukeetool.com to receive important
notifications regarding your tool purchases.
SERVICE - CANADA
Milwaukee Tool (Canada) Ltd
1.800.268.4015
Monday-Friday, 7:00 AM - 4:30 PM CST
or visit www.milwaukeetool.ca
LIMITED WARRANTY
USA & CANADA
Every MILWAUKEE Battery Pack (sold with cordless product and/or as
a replacement battery pack) is warranted to the original purchaser only
to be free from defects in material and workmanship. Subject to certain
exceptions, MILWAUKEE will repair or replace a battery pack which, after
examination, is determined by MILWAUKEE
to be defective in material or
workmanship for the stated warranty period from date of purchase. Return
of the battery pack to a
MILWAUKEE factory Service Center location or
MILWAUKEE Authorized Service Station, freight prepaid and insured,
is required. For the proper shipping procedure of battery packs, contact
1.800.SAWDUST (1.800.729.3878), or go to www.milwaukeetool.com. A
copy of the proof of purchase should be included with the return product.
This warranty does not apply to damage that
MILWAUKEE
determines
to be from repairs made or attempted by anyone other than
MILWAUKEE
authorized personnel, misuse, alterations, abuse, normal wear and tear,
lack of maintenance, or accidents.
Battery Pack
Cat. No.
Chemistry
Warranty Period
(from date of purchase)
48-11-1812
48-11-1828
(Serial number prefix "B41E"
and later)
48-11-1840
48-11-1850
48-11-1860
48-11-1865
48-11-1880
48-11-1890
48-11-2402
48-11-2440
48-11-2460
48-11-2830
(Serial number prefix "C71")
Lithium-Ion (Li-Ion)
Three (3) Years
48-11-0490
48-11-1815
48-11-1820
48-11-1835
48-11-2001
48-11-2401
48-11-2420
48-11-2430
Lithium-Ion (Li-Ion)
Two (2) Years
48-11-1828
(Serial number prefix "B41
D
"
and earlier)
48-11-1830
(Serial number prefix “A95”)
48-11-2830
(Serial number prefix "A71")
Lithium-Ion (Li-Ion)
Two (2) Years –
plus, Three (3) Years
Pro-Rata (prorated)*
48-11-0100
48-11-1024
48-11-1830
(Serial number prefix “E95”)
48-11-1970
48-11-2230
Nickel-Cadmium (Ni-Cd),
Nickel-Metal-Hydride (Ni-MH),
Lithium-Ion (Li-Ion)
One (1) Year
*The warranty period for MILWAUKEE M18™ 48-11-1828 (with the serial
number prefix "B41
D
" and earlier), V18™48-11-1830 (with the serial number
prefix “A95”), and V28™ 48-11-2830 (with the serial number prefix "A71")
is five (5) years / 2000 charges from the date of purchase, whichever first
occurs. The first 1000 charges or 2 years of the warranty, whichever first
occurs, are covered through free replacement of the defective battery. This
means that for the earlier of the first 1000 charges or two (2) years from
the date of purchase/first charge, a replacement battery will be provided
to the customer for any defective battery free of charge. Thereafter, the
remaining charges up to a total of 2000 or the remainder of the five (5)
year period from the date of purchase, whichever first occurs, will be
covered on a pro rata basis. This means that every customer gets an ad-
ditional 1000 charges or three (3) years of pro rata warranty on the these
battery packs,
depending upon the amount of use.
MILWAUKEE
M18™
48-11-1828 (with the serial number prefix "B41E" and later),
V18™48-11-1830 (with the serial number prefix “E95”), and M28™ 48-
11-2830 (with the serial number prefix "C71") have different warranty
periods, as listed.
Warranty Registration is not necessary to obtain the applicable warranty
on a
MILWAUKEE
battery pack. The manufacturing date of the product
will be used to determine the warranty period if no proof of purchase is
provided at the time warranty service is requested.
ACCEPTANCE OF THE EXCLUSIVE REPAIR AND REPLACEMENT
REMEDIES DESCRIBED HEREIN IS A CONDITION OF THE CONTRACT
FOR THE PURCHASE OF EVERY MILWAUKEE PRODUCT. IF YOU DO
NOT AGREE TO THIS CONDITION, YOU SHOULD NOT PURCHASE
THE PRODUCT. IN NO EVENT SHALL MILWAUKEE BE LIABLE FOR
ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAM
-
AGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES
OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE
TO, FAILURE OF, OR DEFECT IN ANY PRODUCT INCLUDING, BUT NOT
LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS. SOME STATES
DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR
EXCLUSION MAY NOT APPLY TO YOU. THIS WARRANTY IS EXCLU
-
SIVE AND IN LIEU OF ALL OTHER EXPRESS WARRANTIES, WRIT
-
TEN OR ORAL. TO THE EXTENT PERMITTED BY LAW, MILWAUKEE
DISCLAIMS ANY IMPLIED WARRANTIES, INCLUDING WITHOUT
LIMITATION ANY IMPLIED WARRANTY OF MERCHANTABILITY OR
FITNESS FOR A PARTICULAR USE OR PURPOSE; TO THE EXTENT
SUCH DISCLAIMER IS NOT PERMITTED BY LAW, SUCH IMPLIED
WARRANTIES ARE LIMITED TO THE DURATION OF THE APPLICABLE
EXPRESS WARRANTY AS DESCRIBED ABOVE. SOME STATES DO
NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU, THIS
WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
This warranty applies to product sold in the U.S.A. and Canada only.
Please consult the ‘Service Center Search’ in the Parts & Service section of
MILWAUKEE’s website
www.milwaukeetool.com
or call 1.800.SAWDUST
(1.800.729.3878) to locate your nearest service facility for warranty and
non-warranty service on a
MILWAUKEE
Battery Pack.
LIMITED WARRANTY
USA & CANADA
Every MILWAUKEE power tool* (see exceptions below) is warranted
to the original purchaser only to be free from defects in material and
workmanship. Subject to certain exceptions, MILWAUKEE will repair
or replace any part on an electric power tool which, after examination,
is determined by MILWAUKEE to be defective in material or workman
-
ship for a period of five (5) years** after the date of purchase unless
otherwise noted. Return of the power tool to a MILWAUKEE factory
Service Center location or MILWAUKEE Authorized Service Station,
freight prepaid and insured, is required. A copy of the proof of purchase
should be included with the return product. This warranty does not
apply to damage that MILWAUKEE determines to be from repairs
made or attempted by anyone other than MILWAUKEE authorized
personnel, misuse, alterations, abuse, normal wear and tear, lack of
maintenance, or accidents.
Normal Wear: Many power tools need periodic parts replacement and
service to achieve best performance. This warranty does not cover
repair when normal use has exhausted the life of a part including,
but not limited to, chucks, brushes, cords, saw shoes, blade clamps,
o-rings, seals, bumpers, driver blades, pistons, strikers, lifters, and
bumper cover washers.
*This warranty does not cover Air Nailers & Staplers; Airless Paint
Sprayer; Cordless Battery Packs; Gasoline Driven Portable Power
Generators; Hand Tools; Hoist – Electric, Lever & Hand Chain;
M12™ Heated Gear; Reconditioned Product; and Test & Measure
-
ment Products. There are separate and distinct warranties available
for these products.
**The warranty period for Job Site Radios, M12™ Power Port, M18™
Power Source, Jobsite Fan and Trade Titan™ Industrial Work Carts
is one (1) year from the date of purchase. The warranty period for the
Drain Cleaning Cables is two (2) years from the date of purchase. The
warranty period for the M18™ Compact Heat Gun and the 8 Gallon
Dust Extractor is three (3) years from the date of purchase. The war
-
ranty period for the LED in the LED Work Light and the LED Upgrade
Bulb for the Work Light is the lifetime of the product subject to the
limitations above. If during normal use the LED or LED Bulb fails, the
part will be replaced free of charge.
Warranty Registration is not necessary to obtain the applicable war-
ranty on a MILWAUKEE power tool product. The manufacturing date
of the product will be used to determine the warranty period if no proof
of purchase is provided at the time warranty service is requested.
