Problem solving guide
59
Other problems
Problem
Cause and remedy
Food has frozen to-
gether.
The food packaging was not dry when placed in the
freezer.
Use a blunt instrument, e.g. a spoon handle or
plastic scraper, to prise it apart carefully.
The external walls of
the appliance feel
warm.
This is not a fault. The heat created by the evaporator
is used to prevent condensation.
