Problem solving guide
30
Problem
Cause and remedy
Condensate is escaping
from an unexpected loca-
tion.
The drain is dirty.
Inspect the drain and remove any soiling if necessary.
The drain can be accessed via the rear service panel in
the floor area.
The efficiency of the
tumble dryer decreases.
The fluff filter in the tumble dryer is dirty.
Check the fluff filter in the tumble dryer for soiling and
clean it if necessary.
The heat exchangers in the heat-pump are dirty.
Clean the heat exchangers (e.g. with a vacuum cleaner).
The connection between the tumble dryer and the heat-
pump unit is leaking.
Check whether the connection between the tumble dryer
and the heat-pump unit is leakproof.
Call Service, if necessary.
Insufficient ventilation
Ensure that the air intake to the heat-pump and the vent-
ilation openings are not sealed or blocked by objects.
Room temperature too high (>45 °C)
Ensure adequate ventilation of the installation site.
If necessary, connect the tumble dryer to external duct-
ing with a fresh air supply.
The heat-pump dryer is designed for a room temperature of
up to 40 °C. Trouble-free operation above this temperature is
sometimes possible. If the temperatures are constantly
above 45 °C, an external cool air supply must be provided.
You can reduce the wear and tear sustained by the heat-
pump dryer by ensuring that the heat exchangers are always
free from fluff and other soiling.
Service
In the event of a malfunction, contact Miele Service.
When contacting the Service Department, please quote the model, serial number (SN) and
material number (mat. no.) of your machine.
This data is found on the data plate: at the top in the door ring when the drum door is
open, on the inside of the fluff flap or on the back of the machine at the top.
Please also pass on the error message appearing in the display to the Service Department.
Use only genuine Miele original spare parts
. The Service Department will also require
model, serial number (SN) and material number (mat. no.) in this case.
