Problem solving guide
64
Problem
Possible cause and remedy
There is water next to
the capsule in the fabric
softener compartment.
The
CapDosing
sensor was not activated or an empty
capsule was not removed at the end of the last wash
programme.
Activate the
CapDosing
sensor when a capsule is
used the next time.
Remove and dispose of the empty capsule at the
end of each programme.
The small pipe in the detergent dispenser drawer onto
which the capsule is placed is blocked.
Clean the small pipe.
The drum remains
stationary but the
programme keeps
running.
Switch the washing machine off and then back on
with the
button.
Note the message in the display.
Touch the
Start/Stop
sensor.
The programme will continue and the drum will spin.
