Miele 11289940 Operating And Installation Instructions Download Page 68

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Problem solving guide

Emptying the drum

...in machines with a drain valve



Push the emergency drain lever
downwards and hold until no more
water runs out.

Opening the door



Danger of injury due to rotating

drum!
Reaching into a moving drum is
extremely dangerous. Danger of
injury!
Always make sure that the drum is
stationary before reaching in to
remove laundry.



Use a screwdriver to unlock the door
of the washing machine as shown.



Pull open the door.

Summary of Contents for 11289940

Page 1: ...nstallation Instructions Washing machine To avoid the risk of accidents or damage to the appliance it is essential to read these instructions before it is installed and used for the first time en AU NZ M Nr 11 213 030 ...

Page 2: ... 21 Setting the brightness of the display 21 Setting the date 21 Selecting programme packages 22 1 Preparing the laundry 25 2 Loading the washing machine 26 3 Selecting a programme 27 4 Selecting programme settings 28 5 Adding detergent 29 Adding fabric softener or liquid starch separately 30 Adding starch separately 30 6 Starting the programme the end of the programme 33 Timer 34 Programme chart ...

Page 3: ...me does not start 59 Programme cancellations and fault messages 60 A fault message appears in the display 61 An unsatisfactory wash result 62 General problems with the washing machine 63 The door will not open 65 Opening the door in the event of a blocked drain outlet and or power cut 66 After sales service 69 Contact in case of fault 69 Optional accessories 69 Installation 70 Front view 70 Rear v...

Page 4: ...e settings menu 83 Operation display 84 Language 84 Language menu 84 Set languages 84 Display brightness 84 Time 85 Date 85 Volume 85 Visibility parameters 85 Display off status 86 Machine off status 86 Delay start 86 Memory 86 Temperature unit 87 Weight unit 87 Logo 87 Change code 87 Programme selection 87 Controls 87 Programme packages 88 Favourite programmes 88 Special programmes 89 Sort progra...

Page 5: ...vice 92 Clean drain pump 92 Service interval 92 External applications 93 Empty sensor 93 Early warning counter 93 Peak load signal 93 Peak load prevention 93 COM module selection 94 Wi Fi 94 Network time 94 Remote 95 RemoteUpdate 95 SmartGrid 96 Machine parameters 96 Suds cooling 96 Water intake 96 Low water pressure 97 Automatic dispensing 97 CapDosing 98 Legal information 98 Payment system 99 Se...

Page 6: ...lectrical and electronic appliances often contain valuable materials They also contain specific materials compounds and components which were essential for their correct function and safety These could be hazardous to human health and to the environment if disposed of with your domestic waste or if handled incorrectly Please do not therefore dispose of your old appliance with your household waste ...

Page 7: ...ble for injury or damage caused by non compliance with these instructions Keep these operating instructions in a safe place and pass them on to any future owner When instructing other people how to use the washing machine they must be made aware of these Warning and Safety instructions Correct application The washing machine is only suitable for washing fabrics with a care label stating that they ...

Page 8: ...ot be allowed to use this appliance Older children may only use the appliance when its operation has been clearly explained to them and they are able to use it safely They must be able to understand and recognise the possible dangers caused by incorrect operation Cleaning or maintenance on the washing machine may only be carried out by older children under the supervision of an adult Always superv...

Page 9: ...cannot be held liable for the consequences of an inadequate earthing system e g electric shock Unauthorised repairs could result in unforeseen dangers for the user for which the manufacturer cannot accept liability Repairs must only be carried out by a Miele authorised service technician otherwise any subsequent damage will not be covered by the warranty Do not make any alterations to the machine ...

Page 10: ...y genuine Miele original spare parts Miele can only guarantee the safety standards of the machine when Miele replacement parts are used Do not connect the machine to the mains electricity supply by a multi socket adapter extension lead or similar These do not guarantee the required safety of the machine fire hazard due to the risk of overheating The machine must not be installed and operated in mo...

Page 11: ...shing machine is only ensured if it has been connected to the mains electricity supply Correct use The maximum load is 8 0 kg dry laundry See the Programme chart for the maximum recommended loads for individual programmes Do not install your washing machine in a room where there is a risk of frost Frozen hoses may burst or split and the reliability of the electronic control unit may be impaired at...

Page 12: ...ensed the machine should not need to be descaled If however you do wish to descale it only use special non corrosive descaling agents and strictly observe the instructions on the packaging Special descaling agent is available from your Miele dealer or from Miele Strictly observe the instructions for the packaging For textiles that have been treated with solvent based cleaning agents always check w...

Page 13: ...an the washing machine It is particularly important to observe the manufacturer s instructions when using a combination of cleaning agents and special application products Products must only be used for applications approved by the manufacturer to avoid any material damage or the occurrence of strong chemical reactions If detergent has come into contact with the eyes rinse out immediately with ple...

Page 14: ...e installed as a washer dryer stack This requires a Miele washer dryer stacking kit which can be purchased separately Please ensure that the washer dryer stacking kit is suitable for your Miele tumble dryer and your Miele washing machine If installing the machine on a Miele plinth available as an optional accessory please make sure you order the correct one for this washing machine Miele cannot be...

Page 15: ... sensor control For starting the selected programme and cancelling a programme that has already started The programme selected can be started as soon as the sensor starts flashing e Optical interface For service technicians f Button For switching the washing machine on and off To save energy the washing machine will switch off automatically This occurs 15 minutes after the end of a programme anti ...

Page 16: ...gers Main menu After switching on the washing machine the main menu will appear in the display You can access all important submenus from the main menu Touch the sensor at any time to return to the main menu Values that have not yet been confirmed with the OK sensor are not saved when you return to the main menu 11 02 Programmes Favourites Supervisor Help Programmes For selecting wash programmes F...

Page 17: ...isplay will change to the standard display for that programme Extras menu multiple selection 11 02 Pre wash Soak Rinse plus Intensive Extras OK Touch one or several Extras to select them Currently selected Extras are marked orange To deselect an Extra simply touch the Extra again Use the OK sensor to activate the selected Extras Setting numerical values You can set numerical values in some menus O...

Page 18: ...2 Coloured items Status Time left h 2 27 Main wash Add laundry If an orange bar appears at the top of the screen in the middle of the display you can open the pull down menu Touch the bar and drag it down with your finger on the display Exiting a menu Touch the sensor to return to the previous screen Entries you have made before this which have not yet been confirmed with OK will not be saved Help...

Page 19: ...ogrammes Laundrette basic 4 programmes 11 02 Coloured items Woollens Delicates Minimum iron Help 4 preset programmes are available These cannot be changed by the operator Laundrette extended 12 programmes 11 02 Coloured items Woollens Minimum iron Help Further Up to 12 preset programmes are available The first three programmes can be selected directly The remaining programmes are selected via anot...

Page 20: ...shing machine for the first time you will have to define the settings for the daily use of the appliance Some settings can only be configured during the initial commissioning process After that they must be changed by Miele Complete the initial commissioning process These settings are also described in Supervisor level Setting the display language You will be asked to select the language for the d...

Page 21: ...ment bars until you reach the required level of brightness The selected brightness level will be highlighted orange Confirm with OK The display will change to the next setting Setting the date OK Date 25 24 22 21 2021 2020 2019 23 July August September June May 2018 2017 Place your finger on the number to be changed and move your finger in the desired direction When all values have been set confir...

Page 22: ... in orange 11 02 Cottons Sportswear Trainers Cottons PRO Sport Microfibre Hard items Programme packages Label Sport OK Scroll right until you reach a programme that is not marked in orange Touch the sensor for the desired programme The selected programme will be marked in orange You can select further programmes Useful tip You can deactivate a selected programme by touching the programme s sensor ...

Page 23: ...ration COM module Touch the No payment system sensor The display will change to the next setting Selecting pre wash water 11 02 Cold Pre wash OK Hot Touch the Cold sensor if the washing machine is only connected to the cold water supply or touch Hot if the washing machine is connected to both cold and hot water The display will change to the next setting Selecting main wash water 11 02 Cold Main w...

Page 24: ... If the power is interrupted prior to the start of the first wash programme e g if the machine is switched off with the button the initial commissioning process can be completed again Once a wash programme has been running for over 20 minutes the initial commissioning process does not have to be performed again Turn on the water taps Touch the Programmes sensor 11 02 White items Minimum iron Expre...

Page 25: ...tc can damage plastic parts When pre treating garments make sure that any plastic parts e g buttons do not come into contact with cleaning agent Risk of explosion due to solvent based cleaning agents If solvent based cleaning agents are used an explosive mixture can form Never use solvent based cleaning agents in the washing machine General tips Do not wash any items in this machine which are spec...

Page 26: ...ely in the drum Mixing both large and small items gives better wash results and helps distribute the load evenly during spinning The most efficient use of energy and water is achieved when a full load is washed However do not overload as this reduces cleaning efficiency and causes creasing Closing the door Make sure that no items are caught between the door and the seal Shut the door with a gentle...

Page 27: ... right of the display until the programme you want appears Touch the sensor for that programme The display will change to the standard menu for that wash programme Alternatively you can select a programme from the Favourites menu The programmes under Favourites can be changed by the operator see Supervisor level Favourite programmes Touch the Favourites sensor 11 02 Coloured items Woollens Delicat...

Page 28: ... the wash programme Touch the Spin speed sensor Select the desired spin speed The display will change to show the Overview menu Selecting Extras You can select Extras for some wash programmes Touch the Extras sensor Select one or more Extras Confirm with the OK sensor The display will change to show the Overview menu See Extras for further information Activating CapDosing You can use CapDosing for...

Page 29: ...oiling of the laundry the water hardness Water hardness range Hardness in mmol l German scale dH soft I 0 1 5 0 8 4 medium II 1 5 2 5 8 4 14 hard III above 2 5 above 14 Check with your local water supplier if you do not know the water hardness in your area Adding detergent Pull out the detergent dispenser drawer and add detergent to the compartments Detergent for the pre wash divide the total reco...

Page 30: ...repare the starch solution in accordance with the manufacturer s instructions on the packaging Select the Starch programme Add the prepared starch to the compartment Touch the Start Stop sensor Useful tip If starching separately or automatically thoroughly clean the detergent dispenser compartment especially the siphon regularly Dye removers and dyes Damage due to colour run dye removers Colour ru...

Page 31: ...are available to order from Miele or from the Miele online shop see the end of this booklet for contact details Capsules pose a health risk The ingredients of capsules can be hazardous to health if they are swallowed or come into contact with skin Keep capsules out of the reach of children Activating CapDosing Touch the CapDosing sensor The types of capsules that can be used with the programme wil...

Page 32: ...lely via the capsule When using capsules do not add fabric softener to the compartment Remove the empty capsule at the end of the wash programme For technical reasons a small amount of water will remain in the capsule Deactivating or changing CapDosing CapDosing can only be deactivated or changed prior to programme start Touch the CapDosing sensor control and disable the selected capsule option Ex...

Page 33: ...ll down menu to display the selected temperature spin speed and any selected Extras At the end of the programme The door remains locked during the anti crease phase However the door can be unlocked at any time by touching the Start Stop sensor Removing the laundry Pull open the door Remove the laundry Items left in the drum could discolour other items in the next wash or become discoloured themsel...

Page 34: ...nsor Deleting the Timer The selected delay start time can be cancelled before the programme starts Touch the or sensor The selected delay start time will appear in the display Touch the Delete sensor Confirm with the OK sensor The selected delay start time is deleted Starting the Timer Touch the Start Stop sensor The door will lock and the time remaining until the programme starts will appear in t...

Page 35: ...sh performance is the same as with the standard Cottons 60 C programme 1600 rpm Extras Pre wash Rinse hold Rinse cycles 2 Energy labelling programme according to AS NZS 2040 1 AS NZS 2040 2 Cottons PRO 60 C Max load 8 0 kg Items Mixed fibre textiles 50 cotton and 50 polyester Notes Extra energy efficient wash programme for commercial cotton or cotton synthetic blend textiles with moderate levels o...

Page 36: ...se a colour detergent or liquid detergent An additional pre rinse can be programmed 1600 rpm Extras Pre wash Intensive Water plus Rinse hold Starch Rinse cycles 2 5 Minimum iron Cold to 60 C Max load 4 0 kg Items Synthetic mixed fibre and easy care cotton fabrics Notes Reduce the final spin speed for fabrics which crease easily An additional pre rinse can be programmed 1200 rpm Extras Pre wash Int...

Page 37: ...ax load 3 0 kg Items Shirts and blouses Notes Pre treat collars and cuffs if necessary Wash silk shirts and blouses in the Silks programme Reduce the maximum load quantity by half if you have selected the Pre ironing Extra 800 rpm Extras Soak Rinse plus Pre ironing Rinse hold Starch Rinse cycles 2 Dark garments 30 C to 60 C Max load 4 0 kg Items Black and dark garments made from cotton or mixed fi...

Page 38: ...h Cold to 40 C Max load 4 0 kg Items For starching table cloths serviettes and workwear Notes Laundry that is to be starched should be washed but not treated with fabric softener Reduce the spin speed for items which crease easily 1200 rpm Rinse cycles 1 Clean machine 70 C No load For cleaning the suds container and the drainage system Add universal detergent to the compartment Use the Clean machi...

Page 39: ...ergent dispenser drawer Do not use fabric softener Observe the instructions on the care label 1000 rpm Extras Pre wash Soak Rinse hold Rinse cycles 2 SportMicrofibre 30 C to 60 C Max load 3 5 kg Items Clothing for sport and fitness such as jersey shirts trousers and base layers made from microfibre Notes Do not use fabric softener Observe the instructions on the care label 800 rpm Extras Rinse plu...

Page 40: ...either push the items into a narrow laundry bag to compress them or tie the items together with a washable strap The items are spun after wetting to remove any air 1000 rpm Extras Pre rinse Rinse plus Rinse hold Rinse cycles 2 Outerwear Cold to 40 C Max load 3 5 kg Items Performance outerwear e g outdoor jackets and pants made from membrane fabrics such as Gore Tex SYMPATEX WINDSTOPPER etc Notes C...

Page 41: ...owelling Notes Use a colour detergent for dark textiles 1400 rpm Rinse cycles 2 Towels plus 40 C to 80 C Max load 6 0 kg Items Heavily soiled cotton towelling Notes Use a colour detergent for dark textiles 1400 rpm Extras Pre wash Rinse cycles 2 Capes Cold to 30 C Max load 2 5 kg Items Lightly soiled hairdressers capes made from synthetic fibres Notes Select the Rinse plus Extra for particularly g...

Page 42: ...Select Pre wash for stubborn stains Use detergent with enzymes for the pre wash A pre rinse cycle is carried out before the main wash 1400 rpm Extras Pre wash Soak Intensive Rinse cycles 3 Home textiles Lightweight curtains Cold to 40 C Max load 3 0 kg Items Curtains specified as machine washable by the manufacturer Notes For curtains which crease easily deselect the spin speed 600 rpm Extras Pre ...

Page 43: ...ions on the care label Use liquid detergent 800 rpm Extras Pre wash Soak Rinse plus Rinse hold Rinse cycles 2 Pillows Cold to 60 C 1 2 pillows Items Washable pillows with a down or synthetic filling Notes Observe the instructions on the care label Remove any air before washing To do this either push the items into a narrow laundry bag to compress them or tie the items together with a washable stra...

Page 44: ... levels of soiling Activate Pre wash for stubborn soiling 1400 rpm Extras Pre wash Pre rinse Soak Intensive Rinse plus Rinse hold Rinse cycles 2 Intensive wash 40 C to 90 C Max load 8 0 kg Items Heavily soiled workwear made from cotton linen and mixed fibres Notes A particularly good wash and rinse result is achieved by a high water level 1400 rpm Extras Pre wash Soak Rinse plus Rinse hold Rinse c...

Page 45: ... by colour provided they are suitable for disinfection Notes Chemo thermal disinfection with a 20 minute holding time at 60 C Single bath disinfection process Use a detergent approved by the Robert Koch Institute No water intake via the fabric softener compartment 1400 rpm Extras Soak Rinse cycles 3 Dis RKI 40 C 20 min Max load 8 0 kg Items Cotton or mixed fibre textiles sorted by colour provided ...

Page 46: ...Notes Disinfection with a 10 minute holding time at 65 C The spin speed cannot be modified No water intake via the fabric softener compartment 1400 rpm Extras Pre wash Pre rinse Rinse cycles 3 MRSA 40 C Max load 4 5 kg Items Minimum iron textiles sorted by colour provided they are suitable for disinfection Notes Add MRSA disinfectants to the fabric softener compartment The spin speed cannot be mod...

Page 47: ... softener compartment 1400 rpm Extras Pre wash Pre rinse Rinse plus Rinse cycles 2 Disinfection 40 C 20 min Max load 8 0 kg Items Cotton or mixed fibre textiles sorted by colour provided they are suitable for disinfection Notes Chemo thermal disinfection with a 20 minute holding time at 40 C No water intake via the fabric softener compartment Due to the particularly gentle washing process even mor...

Page 48: ...Pre rinse Rinse plus Rinse cycles 2 Dental surgery garments 60 C 60 min Max load 8 0 kg Items Cotton or mixed fibre textiles sorted by colour provided they are suitable for disinfection Notes Chemo thermal disinfection with a 60 minute holding time at 60 C No water intake via the fabric softener compartment 1400 rpm Extras Pre wash Pre rinse Rinse plus Rinse cycles 2 WetCare WetCare sensitive Cold...

Page 49: ...A finishing bath is applied after washing Use a liquid finishing agent for impregnation add the detergent to the fabric softener compartment 1100 rpm Extras Pre wash Rinse hold Rinse cycles 2 WetCare disinfection 40 C Max load 4 5 kg Items Non washable outerwear that is marked with the care symbol Notes Textiles are washed and disinfected 40 C for 20 minutes 1100 rpm Extras Pre wash Rinse cycles 2...

Page 50: ...ou can put together 5 special programmes and assign your own programme names Enter these into the tables Load max 8 0 kg Example Intensive Plus Pre wash intensive Intensive wash 90 C Rinse 1 Rinse 2 Rinse 3 Pre treat Spin 1400 rpm 1 2 3 4 5 ...

Page 51: ... wearing laundry that is very heavily soiled Cleaning efficiency is increased through more intense mechanical action and the application of more heat energy Water plus The water level in the main wash and the rinse cycles is increased Pre ironing In order to reduce creasing the laundry undergoes a smoothing process at the end of the programme For optimal smoothing reduce the maximum load by 50 Sma...

Page 52: ...nd between the rinses A reduction in the final spin speed will also reduce the interim spin speed accordingly Deselecting the interim spin and the final spin Select the programme setting Spin speed 0 After the last rinse cycle the water will be pumped away and the anti crease phase will switch on Anti crease At the end of the programme the drum continues to turn at intervals for up to 30 minutes t...

Page 53: ...ancel the programme Select yes The following will appear in the display Programme cancelled The suds will be pumped away Wait until the door unlocks Pull open the door Remove the laundry Switching on the washing machine after an interruption to the power supply If the washing machine is switched off with the button during a wash programme the programme will be interrupted Switch it back on with th...

Page 54: ... chemical burns from detergent When adding or removing laundry during the main wash your skin may come into contact with detergent particularly if the detergent is dispensed externally Take care when placing your hands inside the drum If suds have come into contact with the skin rinse off immediately with lukewarm water Pull open the door Add laundry or remove individual items Close the door Touch...

Page 55: ...he washing machine resulting in damage to components Do not spray the washing machine with a water jet Clean the casing and control panel with a mild cleaning agent or soap and water and dry both with a soft cloth The drum and other stainless steel parts can be cleaned using a suitable stainless steel cleaning agent Cleaning the detergent dispenser drawer Washing at low temperatures and the use of...

Page 56: ...way Refit the siphon Clean the fabric softener channel using a brush and warm water Cleaning the detergent dispenser drawer housing Use a bottle brush to remove detergent residues and limescale from the jets inside the detergent dispenser drawer housing Replace the detergent dispenser drawer Useful tip Leave the detergent dispenser drawer slightly open to allow it to dry ...

Page 57: ...rotect the water inlet valves Check these filters about every 6 months or more often if there are frequent interruptions to the external water supply Cleaning the filters in the inlet hoses First turn off the tap Unscrew the inlet hose Remove the rubber seal 1 from the recess Using combination or pointed pliers take hold of the plastic filter bar 2 and remove the filter Clean the plastic filter Re...

Page 58: ...and care 58 Withdraw the filter at the bar with pointed pliers and rinse it clean under running water Reassemble the filter and seal in the reverse order and reconnect the hose Replace the filters after cleaning ...

Page 59: ...ng machine is switched on Check whether the washing machine is connected to the electricity supply Check whether the circuit breaker has tripped The washing machine has switched off automatically to save energy Switch it back on with the button The following appears in the display Door will not lock Call Miele The door is not closed properly The door lock could not engage Close the door again Star...

Page 60: ...ervisor level Low water pressure The filters in the water inlet are blocked Clean the filters see Cleaning and care Cleaning the filters Waterproof system activated The water protection system has reacted Turn off the tap Call Miele Disinfection temperature not reached The required temperature was not reached during the disinfection programme The washing machine has not carried out the disinfectio...

Page 61: ... of 60 C or the Maintenance wash hygiene programme Check hot water intake The hot water supply is blocked or restricted Check whether the hot water tap is turned on properly Check whether the inlet hose is kinked Align the machine Laundry not properly spun The selected spin speed was not reached during the final spin due to excessive imbalance Check that the washing machine is standing level Start...

Page 62: ... in water These have ended up on the laundry Try to brush off the residues with a soft brush once the laundry is dry Wash dark textiles using a detergent which contains no zeolites Liquid detergents do not usually contain zeolites Textiles that were very greasy are not properly clean Select a programme with pre wash Use liquid detergent for the pre wash Continue to use universal powder detergent f...

Page 63: ...er remains in the compartment The siphon tube is not correctly positioned or clogged Clean the siphon see Cleaning and care Cleaning the detergent dispenser drawer The display is in a different language A different language has been selected Switch the washing machine off and then on again The set operator language will appear in the display The operator language has been changed Select the langua...

Page 64: ...ng sensor when a capsule is used the next time Remove and dispose of the empty capsule at the end of each programme The small pipe in the detergent dispenser drawer onto which the capsule is placed is blocked Clean the small pipe The drum remains stationary but the programme keeps running Switch the washing machine off and then back on with the button Note the message in the display Touch the Star...

Page 65: ...e machine is unable to drain Clean the drain system as described in Opening the door in the event of a blocked drain outlet and or power cut Programme cancelled appears in the display at the end of a programme or after a programme has been cancelled For safety reasons the door cannot be opened if the suds temperature is higher than 55 C Wait until the temperature in the drum has decreased and the ...

Page 66: ...calding due to hot suds Escaping suds will be hot if laundry has been washed at high temperatures shortly before Drain the suds carefully Emptying the drum in machines with a drain pump Place a suitable container under the access flap Remove the drain filter though not completely Slowly and carefully unscrew the filter to let the water out Be careful not to release too much water at once If the fl...

Page 67: ...ter back in place and secure it Risk of water damage Make sure the drain filter is securely tightened Otherwise there is a risk of water leakage during use Replace the drain filter correctly and tighten it securely Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching i...

Page 68: ...d until no more water runs out Opening the door Danger of injury due to rotating drum Reaching into a moving drum is extremely dangerous Danger of injury Always make sure that the drum is stationary before reaching in to remove laundry Use a screwdriver to unlock the door of the washing machine as shown Pull open the door ...

Page 69: ...n be found at the end of this booklet Please quote the model and serial number of your appliance when contacting Miele This information can be found on the data plate The data plate is found above the porthole glass when the washing machine door is opened Optional accessories Optional spare parts and accessories for this washing machine are available from Miele ...

Page 70: ... O N 70 Front view a Cold water inlet hose b Hot water inlet hose c Electrical connection d Control panel e Detergent dispenser drawer f Door g Access to drain filter drain pump or valve and emergency release h Height adjustable feet ...

Page 71: ...ith external devices c Socket for external dispensing system d Drain hose LP version e Inlet hose cold water f Inlet hose hot water if fitted g Safety caps for transit bars h Transport clips for hoses i Drain pipe AV version j Module slot for external communication module k Holder for removed transit bars ...

Page 72: ...r on a concrete plinth Injury can occur if the washing machine has not been adequately secured When installed on a plinth there is a risk that the washing machine will move and fall from the plinth during spinning Secure the washing machine using the clamps supplied Installation notes This washing machine is not suitable for building under Risk of damage due to moisture ingress Moisture can damage...

Page 73: ...ont or back of the washing machine may be damaged if the machine is transported on a hand trolley Always transport the washing machine on its side on a hand trolley Transporting the washing machine to its installation site The protruding lid can be used for holding the machine during transport Danger of injury due to unsecured lid Make sure the fixings at the back of the lid are secure They may be...

Page 74: ...loor coverings If installing on a wooden joist floor Install the machine on a plywood base at least 70 x 60 x 3 cm The base should span several joists and be bolted to the joists and not only to the floorboards Useful tip If possible install the machine in a corner of the room This is usually the most stable part of the floor Removing the transit bars Remove the left and right covers 1 Pull off th...

Page 75: ...ight hand transit bar 90 Then pull the transit bar out Risk of injury from sharp edges There is a risk of injury when reaching into holes that are not covered The holes for the transit bars must be covered after the transit bars have been removed Fit the stoppers onto the two holes ...

Page 76: ...the transit bars Refitting is carried out by reversing the procedure Aligning the washing machine The washing machine must stand perfectly level on all four feet to ensure safe and proper operation Incorrect installation may increase electricity and water consumption and may cause the machine to move about Screwing out and adjusting the feet The four adjustable screw feet are used for levelling th...

Page 77: ...t the housing Please also check this for the feet which did not need adjustment Securing the washing machine against slippage Secure the two front feet of the washing machine using the clamps supplied Follow the installation instructions supplied External control equipment The XCI box accessory is needed to connect external control equipment such as payment systems dispensing systems or peak load ...

Page 78: ...t to mains water pressure Turn on the tap slowly and check for leaks Correct the position of the washer and union if necessary The inlet hose for cold water is not intended to be used for a hot water connection Switching to cold water operation If the washing machine is not connected to a hot water tap you will have to configure the settings Main wash water Pre wash water and Rinse water to cold s...

Page 79: ...ot water hose Switching to hot water operation If the washing machine is to be connected to hot water you will have to configure the settings Main wash water Pre wash water and Rinse water to warm see Supervisor level Unscrew the stopper from the hot water valve Screw on the hot water hose IMPORTANT Australia and New Zealand This appliance must be installed according to AS NZS 3500 1 and AS NZS 35...

Page 80: ...free of kinks An elbow piece accessory can be hooked onto the end of the hose Drain hose connection options 1 Connected securely to a trapped waste pipe 2 Connected over the rim of the laundry trough or into the sud saver pipe of the laundry trough 3 Connected securely to a floor drain gully If required the hose can be extended to a length of up to 5 m The necessary parts can be ordered from Miele...

Page 81: ...he isolator switch including circuit breakers fuses and relays according to AS NZS 3000 This connection must be carried out by a qualified and competent electrician The plug connector or isolator switch should be easily accessible at all times Risk of electric shock If the washing machine is disconnected from the power supply protective measures must be taken to ensure that the point of disconnect...

Page 82: ...k of machine Fuse rating See data plate on back of machine A rated sound emissions LpA in accordance with EN ISO 11204 11203 70 dB re 20 µPa Minimum water flow pressure 100 kPa 1 bar Maximum water flow pressure 1 000 kPa 10 bar Intake hose length 1 55 m Power cord length 1 80 m Maximum drain height drain pump 1 00 m LEDs Class 1 Product safety standard AS NZS 60335 Test certificates awarded See da...

Page 83: ...e The code is 000 factory default Changing the code You can change the Supervisor level access code to protect the washing machine from unauthorised access Please inform Miele if you have forgotten your new code Miele will have to reset the code Make a note of your new code and store it in a safe place Closing the settings menu Touch the sensor control The display will go back to the previous menu...

Page 84: ... change the order of the first 4 languages These slots are allocated to the most commonly used languages Standard language The user language cannot be changed The user language is the same as the operator language The sensor control is not active Set languages The languages for the setting Language entry International can be changed 6 languages can be selected All languages are available If you wi...

Page 85: ...7 different levels or switched off altogether Fault alarm The fault alarm can be activated or deactivated Visibility parameters Various parameters such as the temperature spin speed Extras etc are displayed when a programme is selected You can decide which parameters should not be displayed These parameters can then not be edited during programme selection Factory setting all parameters are visibl...

Page 86: ...r prog The display stays switched on while the programme is running The logo lights up 30 minutes after the end of the programme On after 30 min The display will go out after 30 minutes Machine off status In order to save energy the washing machine will switch off automatically after the end of the programme or if no further selection is made This can be changed Changing this setting leads to incr...

Page 87: ...the machine is operated as a laundrette machine Shortcuts are the easiest way to operate the machine Operators cannot change the preset programmes Useful tip Start by configuring all necessary settings and changes to the washing machine before adjusting any of the options below If Laundrette basic or Laundrette extended is selected the Supervisor level can no longer be opened from the display afte...

Page 88: ...d in orange are displayed during programme selection Favourite programmes You can save up to 12 of your own customised wash programmes as Favourite programmes The saved programmes will be displayed under Favourites The first 4 programmes from the Favourites list are displayed with the control option Laundrette basic 4 prog All programmes from the Favourites list are displayed with the control opti...

Page 89: ...in the Favourites list Factory setting Off Moving programmes Touch the sensor control for the programme you want to move Press and hold the sensor until the frame changes Drag the programme to the required position Prog colour allocation You can assign a colour to a Favourite programme In the Favourites list each Favourite programme is given a coloured frame which can be adjusted Factory setting O...

Page 90: ...water level of the main wash 0 mmWS factory setting 10 mmWS 20 mmWS 30 mmWS Water level Minimum iron In the Minimum iron programme you can increase the water level of the main wash 0 mmWS factory setting 10 mmWS 20 mmWS 30 mmWS Pre wash temp Cottons In the Cottons programme you can select the temperature of the pre wash 30 C factory setting 35 C 40 C 45 C Wash time Cottons pre wash In the Cottons ...

Page 91: ...tons programme you can change the number of rinse cycles that are carried out 2 rinse cycles factory setting 3 rinse cycles 4 rinse cycles 5 rinse cycles Minimum iron rinses In the Minimum iron programme you can change the number of rinse cycles that are carried out 2 rinse cycles factory setting 3 rinse cycles 4 rinse cycles Disinfection rinse Additional rinses can be activated in disinfection pr...

Page 92: ...Service information can appear in the display You can configure whether a date or the number of operating hours is displayed You can select up to 3 messages with your own text Your message is displayed at the end of the programme and can be acknowledged with OK The same message appears at the end of the next programme Settings This setting allows you to determine the interval by hours or date at w...

Page 93: ... is almost empty The counter in question then has to be reset Peak load signal External hardware is connected via the Miele XCI box The peak load cut off function enables the washing machine to be connected to an energy management system When a signal is registered the washing machine s heater is switched off for a short period The washing machine may only be operated with a peak load system if th...

Page 94: ...ated Connection status visible when the network is activated the quality of Wi Fi reception the network name the IP address New setup visible if set up Resets the Wi Fi login network to immediately re establish a new connection Reset visible if set up The network is no longer set up To use the network again a new connection must be established The Wi Fi is switched off The Wi Fi connection will be...

Page 95: ...g machine must be registered with your account in the app See the Miele Professional App for terms and conditions of use Some software updates can only be carried out by a Miele service technician Running a RemoteUpdate If a RemoteUpdate is available for your washing machine it will be displayed automatically in the open Supervisor level You can choose to start the RemoteUpdate immediately or wait...

Page 96: ... start time set the washing machine will start automatically Factory setting Off Machine parameters Suds cooling Additional water flows into the drum at the end of the main wash to cool the suds down Suds cooling takes place when a programme with a temperature of 70 C or higher is selected Suds cooling should be activated to prevent the danger of scalding if the drain hose is hooked over the edge ...

Page 97: ...the first rinse Final rinse You can select the water type for the final rinse in some programmes cold factory setting Only cold water is used for the final rinse hot Hot water is also added for the final rinse only possible for programmes with a temperature of at least 60 C Low water pressure If the water pressure is below 100 kPa 1 bar the programme will be cancelled and the fault message Check w...

Page 98: ...ents are protected by copyright The copyright powers of Miele and third parties must be respected In addition the appliance contains software components which are distributed under open source licensing terms You can access these open source components along with the associated copyright notices copies of the valid licensing terms and any further information in the appliance under the menu option ...

Page 99: ... usage period is increased each time a coin is inserted COM module The machine is operated by a central control unit F back signal to pay system Setting the feedback signal for the payment system Factory setting Off At the end of the programme The feedback signal is sent at the start and the end of the programme Release of the start button The feedback signal is sent when the start button is relea...

Page 100: ...add laundry the time when the lock activates can be adjusted Off As soon as the programme starts 1 minute after the start of the programme 2 minutes after the start of the programme 3 minutes after the start of the programme factory setting 4 minutes after the start of the programme 5 minutes after the start of the programme FOC programmes In payment system mode you can decide whether the Drain Sp...

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Page 103: ...le professional com au info miele professional com au Miele New Zealand Limited IRD 98 463 631 Level 2 10 College Hill Freemans Bay Auckland 1011 New Zealand Telephone www miele professional com au info miele professional com au Miele Global Headquarters Germany Miele Cie KG Carl Miele Straße 29 33332 Gütersloh Federal Republic of Germany 0800 4 MIELE 0800 464 353 ...

Page 104: ...M Nr 11 213 030 00 en AU NZ PWM 908 ...

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Miele 11289940, Operating And Installation Instructions

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