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Troubleshooting
Chapter 11
11-2
428LT Operator’s Manual - 880040-0200
The status indicator light is solid red in color:
ü
The printer has an error and requires service before printing will continue.
ü
Verify that media has been loaded in the printer properly.
ü
Press the print button to attempt to clear the error.
ü
Refer to Chapter 5 for information regarding the Enquiry Command to help identify
the error condition.
ü
Cycle power to reset the printer.
The status indicator light is flashing red in color:
ü
Generally due to a power fail error.
ü
Verify that the AC line-voltage is present at the AC outlet.
ü
Cycle power.
During download the status indicator light flashes red in color:
ü
The file contains an illegal operation / command.
ü
The graphic or font is not valid or has errors.
ü
The intended memory slot is already occupied.
ü
Verify that the printer is properly configured for the type of download being sent.
ü
Clear memory and attempt download again.
ü
Verify that the format has been created properly.
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