2
Contacting Meru
You can visit Meru Networks, Inc. on the Internet at this URL:
http://www.merunetworks.com
2.1
Customer Services and Support
For assistance, contact Meru Customer Services and Support 24 hours a day at
+1-888-637-8952 (+1-888-Meru-WLA(N)) or +1-408-215-5305. Email can be sent
to [email protected].
Meru Networks, Inc. Customer Services and Support provide end users and
channel partners with the following:
•
Telephone technical support
•
Software update support
•
Spare parts and repair service
2.2
RMA Procedures
Contact Meru Customer Services and Support for a Return Material Authorization
(RMA) for any Meru equipment.
•
Please have the following available when making a call:
•
Company and contact information
•
Equipment model and serial numbers
•
Meru software release and revision numbers (for example, SD 6.1)
•
A description of the symptoms the problem is manifesting
•
Network configuration