Mercedes-Benz Mercedec-AMG GT R, Owner'S Manual

Page: 256 / 441

in the second stage to enable an optimal
service.
An overview of the data transmitted can be
found in the respective terms of use for
Mercedes me connect services. These can be
obtained in the Mercedes me Portal: https://
me.secure.mercedes-benz.com
Data processing
The data transmitted within the scope of the call
is deleted from the processing system after the
call is finished, in so far as this data is not being
used for other activated Mercedes me connect
services.
The incident-specific data is processed and
stored in the Mercedes-Benz Customer Centre
and, if required to process the incident, forwar‐
ded to the service partner authorised by the
Mercedes-Benz Customer Centre. Please take
note of the data protection information on the
Mercedes me Internet page at https://
www.mercedes.me or in the recorded message
immediately after calling the Mercedes-Benz
Customer Centre.
% The recorded message is not available in
every country.
Mercedes me connect
Information on Mercedes me connect
% Mercedes me connect is not available in
every country. Find out at a Mercedes-Benz
service centre if these functions are availa‐
ble in your country.
Mercedes me connect consists of multiple serv‐
ices.
You can use the following services via the multi‐
media system, for example:
R
Accident and Breakdown Management
R
Mercedes-Benz emergency call system (auto‐
matic emergency call and SOS button in the
overhead control panel)
The Mercedes-Benz Customer Centre and the
Mercedes-Benz emergency call centre are availa‐
ble for you around the clock.
You can call the Mercedes-Benz Customer
Centre using the multimedia system
(
/
page 250).
Please note that Mercedes me connect is a
Mercedes-Benz service. In emergencies, always
call the national emergency services first using
the standard national emergency service phone
numbers. In emergencies, you can also use the
Mercedes-Benz emergency call system
(
/
page 254).
Information on Mercedes me connect Acci‐
dent and Breakdown Management
The Accident and Breakdown Management can
include the following functions:
R
Supplement to the Mercedes-Benz emer‐
gency call system (
/
page 254)
If necessary, the contact person at the
Mercedes-Benz emergency call centre for‐
wards the call to Mercedes me connect Acci‐
dent and Breakdown Management. Forward‐
ing the call is however not possible in all
countries.
R
Breakdown assistance by a technician on
location and/or the towing away of the vehi‐
Multimedia system 253