Mercedes-Benz Mercedec-AMG GT R, Owner'S Manual

Page: 253 / 441

Using the voice dialogue system you access the
desired service:
R
Accident and breakdown management
(
/
page 253)
R
Mercedes-Benz Customer Centre for general
information about the vehicle
You can find information on the following topics:
R
Activation of Mercedes me connect
R
Operating the vehicle
R
Nearest Mercedes-Benz service centre
R
Other products and services from Mercedes-
Benz
Data is transferred during the connection to the
Mercedes-Benz Customer Centre (
/
page 251).
Calling the Mercedes-Benz Customer Centre
using the multimedia system
Requirements:
R
You have access to a GSM network.
R
The contract partner's GSM network cover‐
age is available in the respective region.
R
The ignition is switched on so that vehicle
data can be transferred automatically.
Multimedia system:
4
Telephone
5
ª Contacts
#
Call Mercedes me connect .
The call is made.
After confirmation, the multimedia system
sends the required vehicle data. The data
transfer is shown in the media display.
Then, you can select a service and be con‐
nected to a specialist at the Mercedes-Benz
Customer Centre.
Further information about Mercedes me con‐
nect, the provided service scope and operation:
https://moba.i.daimler.com/markets/ece-row/
baix/cars/connectme/en_GB/#emotions/
Startseite.html
Calling the Mercedes-Benz Customer Centre
after automatic accident or breakdown
detection
Requirements:
R
The vehicle has detected an accident or
breakdown situation.
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The vehicle is stationary.
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The hazard warning lights are switched on.
% This function is not available in all countries.
In limited situations the vehicle can detect acci‐
dent or breakdown situations.
In the event an accident or breakdown is detec‐
ted, the emergency guide shows safety notes in
the multimedia system display.
After quitting the emergency guide display on
the multimedia system, a prompt appears asking
whether you wish to get support from the
Mercedes-Benz Customer Centre.
#
Select Call .
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After your agreement, or if the Mercedes
me connect service "Accident and Break‐
down Management" is active, the vehicle
data is transferred automatically
(
/
page 253).
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A Mercedes-Benz Customer Centre
employee takes your call and organises
the breakdown and accident assistance.
250 Multimedia system