Mercedes-Benz Mercedec-AMG GT R, Owner'S Manual

Page: 254 / 441

You may be charged for these services.
% Depending on the severity of the accident,
an automatic emergency call can be initi‐
ated. This has priority over all other active
calls.
% In addition, if the Mercedes me connect
service "Telediagnostics" is active, a similar
prompt can appear after a delay in the event
of a breakdown. If you are already in contact
with the Mercedes-Benz Customer Centre or
have already received support, this prompt
can be ignored or declined.
% If you answer the prompt for support from
the Mercedes-Benz Customer Centre with
Later , the message will be hidden and
appear again later.
The prompt triggered by the Mercedes me
connect service "Telediagnostics", can either
be confirmed or declined. After being
declined, this will not be shown again.
Arranging a service appointment via a
Mercedes me call
If you have activated the maintenance manage‐
ment service, relevant vehicle data is transferred
automatically to the Mercedes-Benz Customer
Centre. You will then receive individual recom‐
mendations regarding the maintenance of your
vehicle.
Regardless of whether you have consented to
the maintenance management service, the multi‐
media system reminds you after a certain
amount of time that a service is due. A prompt
appears asking if you would like to make an
appointment.
#
To arrange a service appointment: select
Call .
After your agreement the vehicle data is sent
and a Mercedes-Benz Customer Centre
employee deals with your appointment. The
information is then sent to your desired
service outlet.
This will contact you to confirm the appoint‐
ment and if necessary consult about the
details.
% If you select Call later after the service mes‐
sage appears, the message is hidden and
reappears at a later time.
Giving consent to data transfer during a
Mercedes me call
Requirements:
R
There is an active Mercedes me call via the
multimedia system .
If the Accident and Breakdown Management
service is not activated on Mercedes me, the Do
you want to transmit vehicle data and the vehi-
cle's position to the Mercedes-Benz Customer
Centre in order to improve the processing of
your request? message appears.
#
Select Yes .
The relevant vehicle data is sent automati‐
cally.
More information on Mercedes me: https://
www.mercedes.me
Transferred data during a Mercedes me call
If you initiate a service call using Mercedes me,
data is transferred to enable targeted advice and
an efficient service.
The following requirements must be fulfilled for
the transfer of the data:
R
The ignition is switched on.
Multimedia system 251