Q-Sense Technical Reference Manual
Proprietary
171 of 188
№ Error Message
Solution
32.
Error start with:
System.NullRefeenceException: Object
reference not set to an instance of an
object.
at
Medoc.SyslnfoHelper.GetSeriaPortNanes()
SQL server could not find COM port or
Virtual COM port and cannot start SQL
services.
1.
Press OK.
2.
Copy the file Add SERIALCOM to
registry.reg from Q-SENSE
installation CD to your computer.
The file located in Medoc
Manufacture Remote Assistance
Tools folder.
3.
Run the Add SERIALCOM to
registry.reg file by double click on
it.
4.
Connect the computer to Q-SENSE
communication port using USB cable.
Make sure that the driver is installed
properly according to Q-SENSE
installation instructions.
5.
Turn ON the Q-SENSE system.
6.
Start MEDOC Main Station.
If the problem persists, contact Medoc
service.
24.2
Faulty System Responses
Table 43: Faulty System Responses
Malfunction
Solution
Thermode does not heat
The Thermode does not heat up, and remains at room
temperature or cold. The Q-SENSE Temperature status,
displayed on status bar, indicates a temperature other than
the current Rest Mode temperature.
The malfunction may be caused by the Thermode, or by the
voltage supplied from the power supply.
1.
Verify that the Q-SENSE system is in Online mode.
2.
Power OFF the Q-SENSE unit, and replace the
Thermode.
3.
Power ON the Q-SENSE unit and check if the
Thermode heats up.
4.
Verify that the Q-SENSE system is not in Safe Mode
(Safety indicator, in status bar, is GREEN)
Summary of Contents for TSA 2001
Page 1: ...Proprietary 1 of 188 Small Fiber Test Technical Reference Manual ...
Page 99: ...Q Sense Technical Reference Manual Proprietary 99 of 188 Analysis Report Examples ...
Page 109: ...Q Sense Technical Reference Manual Proprietary 109 of 188 ...
Page 181: ...Q Sense Technical Reference Manual Proprietary 181 of 188 Figure 114 Pain Rating Limits ...
