Measurement Computing Data Translation DT3034, User Manual

Page: 137 / 178

Chapter 9
136
General Checklist
Should you experience problems using the DT3034 board, follow these steps:
1.
Read all the documentation provided for your product. Make sure that you have added
any “Read This First” information to your manual and that you have used this
information.
2.
Check the OMNI CD for any README files and ensure that you have used the latest
installation and configuration information available.
3.
Check that your system meets the requirements stated in
the README file on the OMNI CD.
4.
Check that you have installed your hardware properly using the instructions in Chapter
2 .
5.
Check that you have installed and configured the device driver properly using the
instructions in Chapter 2 .
6.
Search the DT Knowledgebase in the Support section of the Data Translation web site (at
www.
mccdaq
.com) for an answer to your problem.
If you still experience problems, try using the information in Table 22 to isolate and solve the
problem. If you cannot identify the problem, refer to page 138 .
Table 22: Troubleshooting Problems
Symptom Possible Cause Possible Solution
Board does not
respond. The board configuration is
incorrect. Check the configuration of your device driver to
ensure that the board name and type are correct
.
The board is incorrectly aligned
in a PCI expansion slot. Check that the slot in which your DT3034 board is
located is a PCI slot and that the board is correctly
seated in the slot
.
The board is damaged. Contact Data Translation for technical support; refer
to
page 138 .
Intermittent
operation. Loose connections or
vibrations exist. Check your wiring and tighten any loose connections
or cushion vibration sources.
The board is overheating. Check environmental and ambient temperature;
consult the board’s specifications on
page 149 of this
manual and the documentation provided by your
computer manufacturer for more information.
Electrical noise exists. Check your wiring and either provide better shielding
or reroute unshielded wiring.
Data appears to be
invalid. An open connection exists. Check your wiring and fix any open connections.
A transducer is not connected
to the channel being read. Check the transducer connections.
The board is set up for
differential inputs while the
transducers are wired as
single-ended inputs or vice
versa. Check your wiring and ensure that what you specify
in software matches your hardware configuration
.