Mazda CX-8, Quick Manual

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Voice recognition related problems
Symptom Cause Solution method
Poor voice recognition

Excessive, slow speech.

Excessive, forceful speech
(shouting).

Speaking before the beep sound
has ended.

Loud noise (speaking or noise
from outside/inside vehicle).

Airflow from A/C is blowing
against the microphone.

Speaking in off-standard expres-
sions (dialect).
Regarding the causes indicated on
the left, be careful with how you
speak. In addition, when numbers
are spoken in a sequence, recogni-
tion ability will improve if no stop is
placed between the numbers.
False recognition of numbers
Poor voice recognition
There is a malfunction in the micro-
phone.
A poor connection or malfunction
with the microphone may have oc-
curred. Consult an expert repairer,
we recommend an Authorised Maz-
da Repairer.
Phone-related voice recognition is
disabled
There is a problem with the connec-
tion between the Bluetooth
®
unit
and the device.
If there is any malfunction after
checking the pairing situation, check
for device pairing or connection
problems.
Names in the phonebook are not
easily recognised
The Bluetooth ® system is under a
condition in which recognition is
difficult.
By carrying out the following meas-
ures, the rate of recognition will im-
prove.

Clear memory from the phone-
book which is not used very of-
ten.

Avoid shortened names, use full
names. (Recognition improves
the longer the name is. By not us-
ing names such as “Mum”,
“Dad”, recognition will improve.)
When operating the audio, a song
name is not recognised Song names cannot be recognised
by voice.
―
You want to skip guidance ―
Guidance can be skipped by quickly
pressing and releasing the talk but-
ton.
Regarding problems with calls
Symptom Cause Solution method
When starting a call, vehicle noise
from the other party can be heard
For about 3 seconds after starting a
call, the Bluetooth
®
unit's Noise
Suppression function requires time
to adapt to the call environment.
This does not indicate a problem
with the device.
Interior Features
Audio Set
5-80
CX-8_8HJ9-EI-19E_Edition2_old 2020-4-15 13:00:04