![background image](http://html.mh-extra.com/html/maxwell/maxguard-pro/maxguard-pro_installation-and-operating-instructions-manual_1746513048.webp)
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The system is extendable?
•
Absolutely – MaxGuard
Pro
supports up to 4 indoor/outdoor cameras (can be installed anywhere
in the world) and 36 sub-devices (sensor).
•
The iMAXWELL app works with multiple gateways (up to 8) so user can manage different locations
using one single app – anytime, anywhere.
•
No extra cost for the cloud service, only the existing internet service.
•
All the data (video event, snapshots, trigger records, etc.) are kept locally and only the owner
can access those information, privacy concerns are minimum.
•
Owner can have access to all the data even when internet is down.
The gateway is not responding?
•
First check to the status of LED’s and refer to the user manual for what each represents/
indicate.
•
If non of the LED’s are on, check the AC power adaptor to make sure it is plugged in
securely.
•
Check the Ethernet cable to make sure the connector is plugged in at both ends, at the
gateway Ethernet socket and the LAN port on the router.
•
Check the router to make sure it is powered on and functioning, also check its Ethernet/
coaxial cable make sure it is securely plugged in.
•
User may need to restart the router to secure the internet connection. Contact internet
service provide for assistance.
•
Check to see the smartphone/tablet is connected with internet.
The MaxGuard
Pro
sensor is not functioning.
•
Check the battery is inserted correctly with the correct polarity as indicated.
•
Check to see if the battery power is low. The iMAXWELL app will inform user if the battery
power is low. Replace battery if necessary.
•
Make sure the gateway is powered on and its Ethernet cable plugged in securely. The
gateway manages all sensors and it should be powered on at all time.
•
Reset the sensor if necessary and pair the sensor to the gateway again.
When should the batteries of the sensor need to be changed?
•
When app is indicating the battery power is low in the sensor(s). Under normal circumstance
the app will indicate low battery information 15 days before the battery depletes completely.
•
Under normal usage, most of the batteries should last at least 1~2 years due to Maxwell
advanced power consumption management technology.