Matrox Productiva G100 Multi-Monitor Series – User Guide
39
Solution
Windows 98: Use the irqset program to manually assign a different IRQ number
to your Matrox graphics card. For instructions on how to use irqset, click
Programs
Matrox PowerDesk
Readme
.
Problem
Poor video capture quality
Cause
The settings a video file was created with may not be optimal.
Solution
If possible, recreate the video file with more optimal settings. If you’re using
PC-VCR Remote,
see “Before you record to a video file”, page 22
.
Cause
There may be too many video devices between your video source and destination,
or one or more of the video devices may be degrading the quality of the video
signal. Demodulators, long cables, cable extensions and improper connections can
all affect video signal quality.
Solution
Try changing one or more video devices.
Solution
If possible, try using fewer connections. For example, don’t use cable extensions.
Problem
Mouse pointer flickers or disappears when it’s over a
video window
Cause
You may be using a customized mouse pointer. Windows draws customized mouse
pointers in a way that may cause them to flicker or disappear while they’re over a
video window.
Solution
Use default Windows mouse pointers.
Windows 98 or NT 4.0:
1
Click the
Settings
Control Panel
.
2
Double-click the
Mouse
icon, then click the
Pointers
tab.
3
In the
Scheme
box, select (or reselect) “
(None)
”, then click
OK
.
Problem
PC-VCR Remote reports that it doesn’t detect the TV tuner
or there’s no TV in the video window when ‘TV’ input is selected
Cause
The video signal coming from your antenna or cable TV may have problems. To
test it, temporarily connect it directly to a TV. (If it works okay with your TV, it
should work for your Matrox TV tuner.)
Solution
Make sure your antenna or cable TV connection to your TV tuner is okay.
See
“Connect TV antenna or cable TV”, page 12
.
