Matrix T7xe-04 Service Manual Download

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10.4 leVeliNG THe Treadmill

oPTioNal leVeliNG aSSembly TeCHNiqUeS: USe of SHim or by addiNG a leVeliNG fooT.

Note: It is extremely important that the levelers are correctly adjusted for proper operation. An unbalanced unit may cause belt misalignment or

other issues. Use of a level is recommended.

Remove the leveling shim provided on the underside of the treadmill. The shim can be found mounted on the underside of the right hand side

rail. Remove the rear foot on the side of the treadmill that is resting low. Install the shim as shown above and return the rear foot.

When installing the optional rear leveling foot accessory, remove the existing rear foot. Replace with new leveling foot and fasten to the frame

using the existing fasteners that held in the half-moon foot.

CHaPTer 10: Treadmill SPeCifiCaTioNS aNd aSSembly GUide

Summary of Contents for T7xe-04

Page 1: ...T 7 x e 0 4 T r e a d m i l l S ER V I C E MA N U A l...

Page 2: ...er Mode Time 15 5 4 Manager Mode Speed 15 5 5 Manager Mode Defaults 16 5 6 Manager Mode TV 17 5 7 Manager Mode Language 18 5 8 Manager Mode Other 19 CHAPTER 6 ENGINEERING MODE 6 1 Using Engineering Mo...

Page 3: ...eplacement 48 9 5 Front Roller Removal 49 9 6 Running Belt Removal 50 9 7 Side Rail Removal 51 9 8 Motor Control Board MCB Removal 52 9 9 Motor Removal 53 9 10 Drive Belt Replacement 54 9 11 Incline M...

Page 4: ...1 1 1 Serial Number Location Chapter 1 Serial number Location...

Page 5: ...a with cool temperatures and low humidity Please leave a clear zone behind the treadmill that is at least the width of the treadmill and at least 79 2000 mm long This zone must be clear of any obstruc...

Page 6: ...his product An appliance should never be left unattended when plugged in Unplug from the outlet when not in use and before putting on or taking off parts This product must be used for its intended pur...

Page 7: ...box and turn off the breaker s one at a time Once a breaker has been turned off the only thing that should not have power to it is the treadmill No lamps vending machines fans sound systems or any ot...

Page 8: ...ose and soft brush attachment Corrosion Block available from Matrix part ZMS4001374 DAILY 1 Wipe down the unit after each use with a mild dish soap and water mixture NOTE Spray the soap water mixture...

Page 9: ...agents MUST be alcohol and ammonia free 2 Check the emergency stop button and cord for proper operation 3 Check the power cord for damage and make sure that the power cord retainer is installed and se...

Page 10: ...any other chemical on the touch screen Always dampen the cloth and clean the screen Do not spray the water soap mixture on the screen itself the drips can seep into the display or stain the bezel Aft...

Page 11: ...l These bolts adjust the rear roller Do not adjust until the treadmill is on This will prevent over tightening of one side STEP 2 The belt should have equal distance on either side between the frame I...

Page 12: ...ave a cool down length of 5 minutes EMERGENCY STOP IMMOBILIZATION To stop all functions and immobilize the unit The emergency stop on this treadmill must be returned to its original position in order...

Page 13: ...the SLIDER 3 Enter the desired workout level using the ARROW KEYS or the SLIDER 4 Enter the user s weight the user s weight is used to calculate the caloric expenditure value providing an accurate wei...

Page 14: ...utes long and runs at 3 0 mph 4 8 kph and 0 incline STAGE 1 At the 3 minute mark the treadmill will gradually increase speed to 4 5 mph 7 2 kph The actual test begins at 4 5 mph 7 2 kph STAGE 2 After...

Page 15: ...max ml kg min 20 29 30 39 40 49 50 59 SUPERIOR 53 0 48 7 46 8 42 0 46 8 43 9 41 0 36 8 EXCEL LENT 44 2 41 0 39 5 35 2 41 0 38 6 36 3 32 3 GOOD 38 1 36 7 33 8 30 9 36 7 34 6 32 3 29 4 FAIR 35 2 33 8 3...

Page 16: ...ocated on the left side of the screen They are About Time Speed Defaults TV Language and Other 3 Choose a tab by touching the screen over the desired tab 4 Each of the tabs have options that will appe...

Page 17: ...version not editable Cannot be modified Out of Order Default Off This option allows the club to show out of order on the console before repair On Off CSafe Model This option controls whether the conso...

Page 18: ...ult pause time Maximum 10 Minutes Minimum 1 Minute Manager Mode Time 5 3 Manager Mode tab 2 Function Defaults Descriptions Modified Maximum Speed Default 12 MPH 19 3 KPH This option controls the maxim...

Page 19: ...inimum 10 Default Weight Default 150 lb 68 kg This option controls the default weight used in the calorie calculations Displayed in native units pounds or kilograms Maximum 400 lb 180 kg Minimum 50 lb...

Page 20: ...is option controls the default TV function If NO is selected the TV tab will be removed from the normal function YES or NO Setup This option is for setting the TV tuner functions Press the key on the...

Page 21: ...lect the flag for the specific language shown on the display N A Manager Mode Language 5 7 Manager Mode tab 6 Flag unit mile mile km km km km km Language English German Spanish flag unit km km km km k...

Page 22: ...hine data to a PC server ON or OFF Virtual Active Default ON This option controls the Virtual Active function ON Belt Stop Default Off This option is to check the running belt to see if a user is ther...

Page 23: ...appear once you have chosen that particular tab 5 Press the HOME button or the EMERGENCY STOP to exit Engineering Mode 6 1 USING Engineering mode Function Defaults Descriptions Modified Auto Calibrat...

Page 24: ...option displays workout information for the various programs N A 6 3 Engineering mode Tab 2 Engineering mode function Defaults descriptions modified Errors This option displays the error code history...

Page 25: ...X This option allows the user to select the screen header from a list N A 6 5 Engineering mode tab 4 Engineering mode function defaults descriptions modified Club ID This option records the club ID of...

Page 26: ...is no use of the machine over a period of time the console LEDs will turn off go into ErP mode Maximum 30 minute Minimum 0 6 7 Engineering mode tab 6 Chapter 6 Engineering Mode Chapter 6 Engineering M...

Page 27: ...hat particular tab 5 Press the HOME button or the EMERGENCY STOP to exit Service Mode 7 1 Using Service Mode Function Defaults Descriptions modified Machine Type Default Treadmill This option is to se...

Page 28: ...reen to exit this test N A Keypad Type Default LAM This option sets the type of keypad for the treadmill It should always be set for T7xe 04 for this treadmill Quick Start or No Quick Start or LAM Rad...

Page 29: ...tion allows the club to record key components replacement history N A 7 4 Service Mode tab 3 7 5 Service Mode tab 4 service mode function Defaults descriptions modified Date Time This option allows th...

Page 30: ...27 8 1 Electrical DiagramS Chapter 8 Troubleshooting...

Page 31: ...28 8 1 Electrical DiagramS CONTINUED Digital Communication Wire Chapter 8 Troubleshooting Hand Pulse Sensor Wire...

Page 32: ...29 8 1 Electrical Diagrams CONTINUED UCB Little Board Wire Chapter 8 Troubleshooting Hand Pulse Wire...

Page 33: ...ng Normal Light MCU Fault Off MCU No Power DOWN DSP5 Indicates if the console is commanding elevation down Light Normal Off No command from console received by the elevation motor UP DSP6 Indicates if...

Page 34: ...ing TB1 AC Motor Cable Socket TB2 Input Power Cable Socket J9 Inside Fan Cable Socket J10 Digital Communication Cable Socket J12 Elevation Motor Cable Socket J16 External Fan Cable Socket Chapter 8 Tr...

Page 35: ...line motor cable at the MCB b Run auto calibration See Section 3 5 c If auto calibration fails re enter Engineering Mode and again go to Calibration Select Incline Minimum and then Go To Value Check t...

Page 36: ...1 is a solid light replace the motor e If LED DSP1 is not lit replace the MCB FIGURE A FIGURE B 8 6 01A8 02B6 02B7 02B8 Error Troubleshooting Error message 01A8 02B6 02B7 02B8 1 SYMPTOM a 01AB Motor o...

Page 37: ...ure B There should be an Ohm reading of 0 If there is an Ohm reading above 0 replace the motor If the Ohm reading is 0 replace the MCB FIGURE B FIGURE A 8 8 02AD error troubleshooting Error Message 02...

Page 38: ...esolve the issue replace the console FIGURE A 8 10 02B9 02BA 02BD Error Troubleshooting Error message 02B9 02BA 02BD 1 SYMPTOM a 02B9 The inner memory IC data write error b 02BA The inner memory IC da...

Page 39: ...is giving an 04A0 error LED DSP2 RS485 should be off Figure A If this light is not on and an 04A0 error is present replace the console b Check the connection of the console communication cable at both...

Page 40: ...coming AC voltage to the MCB Replace the MCB if all power components are OK and there is AC volts to the MCB c If LED 12V is lit check the switch on the back of the LMM Board Figure B If the unit has...

Page 41: ...e replacing the HR handlebar If the ohm reading is correct your issue is not with the HR grip HR wire portion of the HR system b Perform a continuity test on the treadmill console see Service Bulletin...

Page 42: ...isplay 2 SOLUTION a Check the console cable connections at the upper and lower control boards b Check the LED display wire connection Figure A This wire connection should be taped in place add tape if...

Page 43: ...from the idler on the drive belt so that it is not slipping Check the rotation of the motor to find any dead spots or a wobble in the motor axle Check the condition of the drive belt Look for any wea...

Page 44: ...2 The Matrix T7xe treadmill includes an integrated TV that shows in the large display window The TV is capable of being shown as a 7 or 15 screen Figures A B Your treadmill should be equipped with an...

Page 45: ...le Figure B and below the motor cover Figure C Make sure you have no damage kinks cuts etc and no stray wires or poor fittings on the ends of the cables Fittings should look like Figure D with a clean...

Page 46: ...A and check the electrical connections for the TV Figures B C 3 After you have verified all connections are secure and problem still exists verify power at the outlet Figure D If the outlet is not out...

Page 47: ...ff button 2 If TV still does not power on remove the console back Figure A and check the Entertainment keypad connections at the console Figure B 3 If the TV does not power on after the Entertainment...

Page 48: ...lding motor cover to the frame Figure A 3 Pull up on the rear of the motor cover to release the Velcro and remove the motor cover Figure B 4 Remove the 4 screws holding the lower shroud to the frame F...

Page 49: ...g a Phillips screwdriver Figure A 3 Remove both roller adjustment screws using an 8 mm Allen wrench Figure B 4 Remove the roller from the running belt Figures C D 5 Reverse Steps 1 4 to install a new...

Page 50: ...B C NOTE Be careful not to pinch fingers during removal installation of the running deck 4 Reverse Steps 1 3 to install a new running deck NOTE The running deck is waxed on both sides so the opposite...

Page 51: ...ith a 5 mm Allen wrench and loosen the nut with 13 mm socket Figures A B 3 Remove the rear cushion by holding the cushion while removing the 13 mm nut Figure C 4 Reverse Steps 1 3 to install new runni...

Page 52: ...ay from the drive belt Figures A B 3 Remove the front roller mounting screws using an 8 mm Allen wrench Figures C D 4 Remove the drive belt from the front roller and remove the roller from the running...

Page 53: ...outlined in Section 9 5 5 Once the rollers and deck are removed the running belt can be lifted up and off the unit Figures A B 6 Reverse Steps 1 5 to install a new running belt NOTE A new running belt...

Page 54: ...using a 5 mm Allen wrench Figure B 3 Slide the rail off the back of the treadmill Figures C D 4 Reverse Steps 1 3 to install a new side rail NOTE After reinstalling the side rail make sure the end ca...

Page 55: ...install a new MCB Be sure to re connect the 5 wires removed from the old MCB in Step 4 Figure C NOTE The speed sensor wire from the motor is no longer used and can be tie strapped to a bracket 7 Auto...

Page 56: ...ble from the MCB Figure A 5 Use an 8 mm Allen wrench to remove the four motor mounting screws Figure B 6 Lift the motor away from the treadmill Figure C 7 Reverse Steps 1 6 to install a new motor NOTE...

Page 57: ...he drive belt side and loosen the screw on the opposite side Figure A 4 Lift the roller and remove the old drive belt Figure B 5 Reverse Steps 1 4 to install a new drive belt NOTE After installing a n...

Page 58: ...it so that the front wheels are off the floor or the unit may be tipped on its side Figure A 3 Remove the clip from the pin attaching the bottom of the incline motor to the rack Figure B 4 Remove the...

Page 59: ...rom the treadmill Figure F 8 Reverse Steps 1 7 to install a new incline motor When installing the new motor the worm screw should be turned as short as possible and then rotated out 2 full turns prior...

Page 60: ...crews from underneath the console There are arrows stamped in the plastic at the proper openings Figure B 5 Disconnect the remaining connectors holding the console to the frame and remove the console...

Page 61: ...ht side of the treadmill Figure A 4 Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail Figure B Figure A Figure B Figure F Figure G 5 Remove the 5 Phillips screws and remov...

Page 62: ...Lift the frame from the mast arms and set it aside Figure I 9 Use a 6 mm Allen wrench to remove the lower mast arm mounting screws Figure J 10 Pull the mast arm from the side of the machine Figure K 1...

Page 63: ...t side of the treadmill Figure A 4 Use a 6 mm Allen wrench to remove one screw and take off the plastic hand rail Figure B 5 Remove the 5 Phillips screws and remove the right side upper plastic cover...

Page 64: ...o the motor compartment Figure K 10 Connect the new console cable at the motor tray 4 connections total Figures L M show 2 of these connections the 3rd is the coax cable 11 Attach the new console cabl...

Page 65: ...rside of the bar 3 Once the screws are removed lift the part carefully and disconnect any wire connections to fully remove the handle bar 4 Replace the parts as needed on handle bar including the Quic...

Page 66: ...gure B 5 Use a Phillips screwdriver to remove two screws one from each side of the mounting bracket Figure C 6 Turn the bracket and use a straight screwdriver or pliers to compress each end of the swi...

Page 67: ...e A 4 Disconnect the wires from each side of the Heart Rate Board Figure B 5 Use a Phillips screwdriver to remove two screws one from each side of the Heart Rate Board mounting bracket Figure C 6 Reve...

Page 68: ...a Phillips screwdriver to remove the two screws holding the blower motor in place Figure B 5 Carefully separate the blower motor from the duct and remove it Figure C 6 Unplug the wire connections fro...

Page 69: ...Turn off power and disconnect the cord from the machine 2 Remove the console as outlined in Section 9 12 Figure A 3 Unplug and remove the faulty overlay keypad Figure B 4 Clean the area with alcohol t...

Page 70: ...ole Figure F 8 Press down on the corners of the new overlay keypad to keep it in place and then remove the protective film Figure G 9 Once the overlay keypad is in the correct position press down on t...

Page 71: ...WATTS STATIC PROFILE DISPLAY DYNAMIC PROFILE DISPLAY USER DEFINED MULTI LANGUAGE DISPLAY YES ENGLISH GERMAN FRENCH ITALIAN SPANISH DUTCH PORTUGUESE CHINESE JAPANESE KOREAN SWEDISH FINNISH RUSSIAN ARA...

Page 72: ...hite 17 004539 AD Socket Head Cap Screw M8 x 1 25P x 25mm 2 Blue 19 0000088905 Spacer 6 2 x 12 0 x 1 6 2 Blue 15 004859 AC Button Socket Head Cap Screw M8 x 1 25 x 20 mm 6 Red 14 0000086571 Flat Washe...

Page 73: ...atrix customer service at 866 693 4863 to report any missing items ASSEMBLY INSTRUCTIONS Please make sure that the power cord is not plugged into the wall outlet while completing the following procedu...

Page 74: ...tem 11 socket head cap screw Assembly Tip It is much easier to accomplish this task if the console base is left inside its shipping container Open Blue Assembly Bag Slide the urethane arms over the st...

Page 75: ...sembled into the holes closest to the running surface All holes applicable to the assembly step can be noted by the embossed arrow next to the hole See pages 69 70 for detailed instructions on wire co...

Page 76: ...ver s and power the treadmill on The power button is located next to the power cord inlet Assembly COMPLETE Assembly is complete the running belt should be adjusted as needed and the auto calibration...

Page 77: ...ing shim provided on the underside of the treadmill The shim can be found mounted on the underside of the right hand side rail Remove the rear foot on the side of the treadmill that is resting low Ins...

Page 78: ...ess Serial Number on the display 3 Choose Platform Figure A or Console Figure B 4 Enter the serial number of the console or platform using the number keypad Only the final 9 digits of the serial numbe...

Page 79: ...Figure C NOTE Once the Menu is present on the screen the following buttons must be pressed quickly or the Menu will minimize after 5 seconds of no key strokes 5 Use the CHANNEL UP and DOWN keys to mov...

Page 80: ...rly or will fail to pick up channels that do come in clearly Use the following procedure to manually add or delete a channel 1 Follow Steps 1 4 in the Auto Scan instructions to access the TV Menu 2 Us...

Page 81: ...ole Figure B 7 After a few seconds a window called JHT Extraction Utility will come up Figure C Wait for this to complete its steps 8 The treadmill will then auto run the upgrade processing The achiev...

Page 82: ...79 NOTES...

Page 83: ...80 MATrix Fitness systems corp 1610 Landmark Drive Cottage Grove wi 53527 USA TOLL FREE 866 693 4863 www matrixfitness com FAX 608 839 1717 REV 01 KO...

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