Marathon Power TRTC-2002-N1, Installation, Operation And Maintenance Manual

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TRTC-2002-N1 Return Instructions
Purpose: Describes how to return the TRTC-2002-N1 for repairs.
Manufacturer does not assume responsibility for damage caused by improper packaging of
returned units. The TRTC-2002-N1 weighs approximately 46 lbs. and should only be shipped
in a box or carton of sufficient thickness to withstand handling.
Before returning a UPS or any system component for repair or replacement, including
batteries, a Return Material Authorization (RMA) number must be obtained from Customer
service at the following Telephone / Address. Clearly write the RMA number on the original
shipping container. If you do not have the original container, pack the unit with at least three
inches of shock absorbing material, but do not use popcorn type material. Returns should be
prepaid and insured (COD and freight collect cannot be accepted).
Contact Customer Service for ordering any parts or service.
For service, parts or technical information contact:
Marathon Power is available for customer service between 7:00am and 6:00pm PST,
Monday-Friday and can be contacted as follows:
Phone: 310-689-2328
Fax: 310-689-2329
Email: support@marathon-power.com
Website: www.marathon-power.com
Address: 2538 E. 54 th St., Huntington Park, CA 90255
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