9.3 PTS Troubleshooting
No Output available
From PTS
Upstream utility circuit breaker
or fuse may be OPEN.
Close the upstream utility breaker or
fuse.
Utility AC Power not available.
Check with the AC voltmeter &
contact the Utility Company.
Wiring error PTS terminal block. Correct wiring at PTS.
Faulty PTS.
If 120 VAC is present at “AC IN” and
NEUTRAL at the PTS terminal block,
replace the PTS.
PTS won’t allow transfer to
Battery mode
TRTC-2002-N1 output power
not connected to PTS.
Verify that “UPS OUT” cord from PTS
is properly connected to the AC
OUTPUT terminal block at the TRTC-
2002-N1.
“UPS INPUT” circuit breaker at
PTS is open.
Reset the breaker & clear the fault.
Black and red control wires
from PTS are not connected at
the PTS connector on the
TRTC-2002-N1.
Check the connection at the
TRTC-2002-N1.
48VDC signal missing at TB 21
and 22 of Green Control
terminal block at the TRTC-
2002-N1.
Refer to Section 9.2 for further
troubleshooting.
Faulty PTS.
Replace PTS.
TRTC-2002-N1
does not return back to
input Line mode
Utility input line power is
missing.
Verify that “UPS IN” cord from PTS is
properly connected to the AC INPUT
Terminal Block at the TRTC-2002-N1.
Verify that the “UPS INPUT” circuit
breaker at PTS is closed.
Ensure that utility input is present.
SYMPTOM
CAUSE
REMEDY
65
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