NAMES AND
FUNCTIONS
24
BASIC
CONNECTIONS
BASIC
OPERA
TION
ADV
ANCED
CONNECTIONS
SETUP
ADV
ANCED
OPERA
TION
TROUBLESHOOTING
OTHERS
TROUBLESHOOTING
VIDEO
Symptom
Cause
Solution
Page
No image on the
video monitor TV.
• The monitor TV connection,
input switching, etc., are not set
up correctly.
• The unit has an HDMI
connection to the source
component, but no HDMI
connection to the monitor TV.
• See the monitor TV's instruction
manual.
• Make an HDMI connection to
the monitor TV.
10
11
The audio or
the image does
not match the
selected source.
The input cables are not correctly
connected.
Connect the cables properly,
referring to the connection
diagram.
10, 11
Cannot record to a
VCR, etc.
• The video recording component
jack does not match the source
component jack.
• A copy-protected signal is being
received.
• Make sure the recording
component jack matches the
source component jack.
• Video signals that include copy-
protected signals cannot be
recorded.
10
–
TROUBLESHOOTING
Symptom
Cause
Solution
Page
There is no sound
from a certain
speaker.
No sound has been recorded on
that channel.
Check the channel status of the
input signal.
26
There is no sound
from the center
speaker.
The Surround mode is set to
STEREO.
When the Surround mode is set to
STEREO, no sound will come from
the center speaker. Set the unit to
another Surround mode.
26
CENTER = NONE (CNTR = NONE)
is selected on the SPEAKER SIZE
menu.
Set CENTER to SMALL (SML) or
LARGE (LRG).
16, 17
There is no sound
from the surround
speakers.
The Surround mode is set to
STEREO.
When the Surround mode is set to
STEREO, no sound will come from
the surround speakers. Set the unit
to another Surround mode.
26
SURROUND = NONE (SURR
= NONE) is selected on the
SPEAKER SIZE menu.
Set SURROUND to SMALL (SML)
or LARGE (LRG).
16, 17
There is no
sound from the
subwoofer.
• The subwoofer is not turned on.
• The subwoofer level is too low.
• SUBWOOFER = NO (SUB
= NONE) is selected on the
SPEAKER SIZE menu.
• Turn on the power to the subwoofer.
• Raise the subwoofer level.
• Select SUBWOOFER = YES
(SUB = YES).
–
17
16, 17
The playback source does not
contain any sound in the low range.
–
Night mode does
not function. (Only
applies to units
with Night mode)
A source that is not recorded in
Dolby Digital is being played.
Use a source recorded in Dolby
Digital.
–
Cannot select the
Surround mode
that I want.
The Surround modes available are
limited by input signal and speaker
settings.
See the Surround mode table.
26
A noise is
generated during
playback of DTS-
encoded CDs, etc.
• The unit is connected using an
analog connection.
• The player is conducting search
playback.
• Some inappropriate digital
processing (level adjustment,
change of sampling frequency,
etc.) is happening in the player.
• Use a digital connection (optical
or coaxial).
• Noise may occur during search
playback depending on the
component. There is nothing
wrong with the unit.
• See the player's instruction
manual.
9, 10
–
–
Cannot play back
audio like Dolby
Digital or DTS.
(Indicator does not
light up)
• The digital signal output of the
player, etc., is set to PCM.
• The unit is connected using an
analog connection.
• See the instruction manual of the
player, etc.
• Use a digital connection.
–
9, 10
Symptom
Cause
Solution
Page
When playing a CD
on a DVD player,
the next track is
played with part
of the beginning
missing when track
skipping, etc., is
conducted.
Depending on the player, the digital
signal may be interrupted when a
track is skipped. The start of the
song may be slightly interrupted in
order to determine the surround
system.
If using such a DVD player, you
can play back the audio without
problem by using an analog
connection.
9, 10
SURROUND
TUNER
Symptom
Cause
Solution
Page
Cannot receive
AM or FM signals.
The antennas are not completely
connected.
Make sure the AM antenna
and FM antenna are properly
connected to the AM and FM
antenna terminals, respectively.
12
A noise is
generated when
receiving an AM
signal.
The unit is getting interference
from other equipment.
Change the location of the AM
antenna.
12
A noise is
generated when
receiving an FM
signal.
The signal from the broadcasting
station is weak.
Put up an outdoor FM antenna.
12
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09.4.21 11:46:56 AM
09.4.21 11:46:56 AM
