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6.3.2 Freeing Jammed Cards
Control panel displays:
Do not turn off your device as this cancels pending print jobs in the device’s memory.
Remove the card as follows:
• Open the device access door and remove the ribbon.
• Press the pushbutton to turn the card transport rollers. If the card is still stuck inside the device, slide it manually towards the device
output. If there is more than one card, always push the top one first.
• Replace the ribbon, then close the device access door.
To prevent card jams:
• Check that the card thickness gauge is correctly adjusted.
•
Check that the thickness of the cards used matches the specifications set out in Appendix A “Technical specifications” in this manual.
•
Check that the cards are flat. Keep them in a horizontal position.
•
Check that the cards are not stuck together. Shuffle the cards before loading them.
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• Card jammed in the device. Print jobs are interrupted.
Mechanical Error