ISSUE DATE: FEBRUARY 2018
ORIGINATOR: SKILTEC
REPLACES ISSUE DATE: NOVEMBER 2015
APPROVED BY: S. GONZALEZ
PAGE 33 OF 38
PRODUCT INFORMATION MANUAL
SECTION: 12 LUMINETTE PRIVACY SHEERS
Problem
The vanes do not rotate or they rotate incorrectly.
Solution
Check that the fabric is fully traversed.
Check that there are no obstructions to the movement of the vanes. Replace
protruding window cranks with T-cranks.
Problem
A vane does not hang correctly.
Solution
Check that the vane is completely inserted into the pinion clip. See “Attach the
Vanes to the Pinion Clips” on page 16.
Problem
A vane is out of alignment.
Solution
Manually turn the pinion clip to align it with the remaining pinion clips.
Problem
The end treatment arm does not swing around the end cap.
Solution
On inside mounts, check that there is clearance between the end of the headrail
and the window casement. See “Install the SofTrak
™
Headrail” on page 12.
If the fabric stops before it has fully traversed, reset the system. See “Resetting
the Sheer” on page 20.
Problem
The rail makes noise while traversing.
Solution
Check that the installation brackets are level and aligned. Also, check for
obstructions to the movement of the fabric.
From the top of the headrail, pull up
the plastic bead chain to check whether
it is loose. If so, use needlenose pliers
to remove the metal bead, then move
it down a notch and crimp it tightly
closed.
Swivel
Arm
Pull Up
Slack
Metal
Bead
