LuxaFlex LUMINETTE Product Information Manual Download | Manualshive

Page: 32 / 38

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ISSUE DATE: FEBRUARY 2018

ORIGINATOR: SKILTEC

REPLACES ISSUE DATE: NOVEMBER 2015

APPROVED BY: S. GONZALEZ

PAGE 32 OF 38

PRODUCT INFORMATION MANUAL

SECTION: 12 LUMINETTE PRIVACY SHEERS

Troubleshooting

If the sheer is not operating correctly:

■

First review the guide that came with your control device.

■

Refer to the following troubleshooting for specific solutions for your sheer.

Problem

The headrail will not fit into the installation brackets.

Solution

Check that the installation brackets are level and aligned. Adjust and/or shim to
level, if necessary.

Check that the SofTrak

™

headrail is completely inserted into the installation

brackets. See “Install the SofTrak Headrail” on page 12.

Problem

The sheer does not operate using the manual control button.

Solution

Unplug the power cable from the motor, then plug it back in. A green LED inside
the manual control button housing should flash to indicate the motor has power.

Check that the DC power supply is securely plugged into the wall outlet and that
the outlet has power.

Check that the DC power supply is securely connected to the barrel connector
from the motor. See “Connect the DC Power Supply” on page 15.

Problem

The sheer is not responding to the PowerView

™

remote.

Solution

IMPORTANT:

A sheer will not operate until it is joined to a group.

Check that the correct group number is selected.

Check that the batteries in the remote are correctly inserted and are fresh.
The LEDs that backlight the remote should be bright when

■

STOP is pressed.

Problem

The fabric does not traverse, or does not traverse easily.

Solution

Check that the installation brackets are level, their front edges are aligned, and
there are no obstructions to the movement of the fabric (i.e., the cord is not
caught in the brackets).

Problem

The fabric end treatment does not hang straight.

Solution

Separate the hook and loop strips. Reposition the end treatment on the swivel
plate. Repeat as necessary until the end treatment hangs straight. See “Attach
the End Treatment to the Swivel Plate” on page 18.

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Summary of Contents for LUMINETTE

Page 1: ...ISSUE DATE FEBRUARY 2018 ORIGINATOR SKILTEC REPLACES ISSUE DATE NOVEMBER 2015 APPROVED BY S GONZALEZ PAGE 1 OF 38 PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS LUMINETTE PRIVACY SHEERS ...

Page 2: ...2 OF 38 PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS ISSUE DATE NOVEMBER 2015 ORIGINATOR SKILTEC REPLACES ISSUE DATE JANUARY 2011 APPROVED BY S GONZALEZ PAGE 2 OF 25 LUMINETTE Privacy Sheers Diagram Standard Parts 201802S12V01 ...

Page 3: ...PLACES ISSUE DATE JANUARY 2011 APPROVED BY S GONZALEZ PAGE 3 OF 25 LUXAFLEX LUMINETTE Privacy Sheers offer an inspired elegant alternative to the traditional curtain with its innovative design Luminette Privacy Sheers are a patented window covering providing a unique take on light and privacy control The sheer fabric face diffuses light coming into the house and soft fabric vanes rotate for privac...

Page 4: ...25 Luminette Privacy Sheers Hardware Colours The exclusive SOFTTRAK Scissor Hardware System provides incredibly smooth and reliable operation The header conceals the patented operating system as the Luminette Privacy Sheers traverse along the sleek low profile headrail With 6 on trend hardware colours to coordinate with the wide variety of Luminette fabric colours This provides the perfect finish ...

Page 5: ...NOVEMBER 2015 ORIGINATOR SKILTEC REPLACES ISSUE DATE JANUARY 2011 APPROVED BY S GONZALEZ PAGE 5 OF 25 The beautiful nature of the vanes diffuse light to provide a warm glow when closed ideal for living rooms whilst still preserving outside views through the sheers as shown when the vanes are open Luminette Privacy Sheers fabric vanes darken any room and provide privacy without total blockout makin...

Page 6: ...tating the vanes quick and easy Pull cord to traverse sheer Twist wand to rotate vanes Sheer stacks on the same side as wand cord TRAVELLING WAND Perfect for sliding glass doors the Travelling Wand system is a simple solution for easy one handed access Simply push or pull the wand to traverse the product and twist to rotate the vanes Perfect for sliding glass doors Push or pull wand to traverse sh...

Page 7: ...wo hands to avoid twisting the cord Tenting When sheers are stacked it is normal for them to flare out or tent at the bottom or to stack irregularly due to the heavier fabric To minimize tenting the consumer can simply close the sheer less tightly Tiltback Additional weight of the face fabric in front causes the sheer to hang at a slight angle called tiltback This is an inherent characteristic of ...

Page 8: ...40mm MAXIMUM WIDTH End Mount 910mm N A MAXIMUM WIDTH Side by Side Drapes 9750mm 7320mm REVEAL FIT Minimum Depth Fully Recessed 25mm 160mm N A N A FACE FIT Minimum Mounting Surface Overlap Each Side Past Sill Floor Clearance 29mm 100mm 50mm 16mm 29mm 100mm 50mm 16mm END MOUNTING Minimum Mounting Depth 32mm 32mm STANDARD WANDS CORDS FABRIC DROP 610 1018mm 1019 1526mm 1527 2161mm 2162 2415mm 2416 266...

Page 9: ...OF 38 PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS ISSUE DATE NOVEMBER 2015 ORIGINATOR SKILTEC REPLACES ISSUE DATE JANUARY 2011 APPROVED BY S GONZALEZ PAGE 9 OF 25 LUMINETTE Privacy Sheers Measuring Classic 89mm Vane Size 5 5 5 5 ...

Page 10: ...ALEZ PAGE 10 OF 38 PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS ISSUE DATE NOVEMBER 2015 ORIGINATOR SKILTEC REPLACES ISSUE DATE JANUARY 2011 APPROVED BY S GONZALEZ PAGE 10 OF 25 STACKBACK CHARTS FACE MOUNTS ONLY 89MM ...

Page 11: ...RIGINATOR SKILTEC REPLACES ISSUE DATE NOVEMBER 2015 APPROVED BY S GONZALEZ PAGE 11 OF 38 PRODUCT INFORMATION MANUAL SECTION 12 LUMINETTE PRIVACY SHEERS LUMINETTE PRIVACY SHEERS PowerView Motorisation Installation Operation Care ...

Page 12: ... PRIVACY SHEERS Product View Left Stack Right Stack SofTrak Headrail Swivel Plate Rivet Swivel Arm Left Stack Shown Inside Ceiling Mount Bracket Installation Bracket Faceplate DC Power Supply DC Power Supply Cable C Clip Modular Motor Assembly Manual Control Button PowerView Remote Drive Assembly Spacer Block with Bushings Pinion Clips Swivel Plate End Treatment ...

Page 13: ...nd Screws Provided Extension brackets come with screws and speed nuts Drywall Anchors Not Provided Use drywall anchors when mounting into drywall Unpack the Components Make sure you have clean hands or wear disposable gloves when handling Luminette fabric To avoid wrinkling the fabric do not fold it or drape it over furniture One or more fabric panels may be packaged in a carton The fabric panels ...

Page 14: ...the mounting types and basic window terminology illustrated below For proper operation the fabric must clear all obstructions including window cranks handles and moldings Replace protruding window cranks with T cranks as needed Refer to the appropriate page below based on your order Reveal Ceiling Fit Page 4 Face Fit Page 7 Collectively the sill and jambs are called the window casement Molding or ...

Page 15: ... with headrail width as shown below Measure and Mark Bracket Locations Mark 130mm from each jamb on the mounting surface If more than two installation brackets are required see table above mark the locations of additional bracket s spaced evenly between the two end brackets CAUTION Installation brackets should be fastened into wood whenever possible Use drywall anchors when mounting into drywall W...

Page 16: ... to each other Align the outside edge of the end brackets on your marks then mark each of the screw holes Center additional brackets on the marks to mark their screw holes The minimum mounting depth required is 25mm To fully recess the fabric in the window casement the mounting depth required is 160mm See the illustration below Bracket Headrail Stacked Fabric Vane 160mm Minimum Fully Recessed Dept...

Page 17: ... a laser level to check that the installation brackets are level and aligned Shim the brackets if necessary The brackets may also need to be shimmed if the mounting surface is heavily textured To Shim the Brackets Snap off the top of the shim for use with inside ceiling mount brackets Use the shims as needed between the mounting surface and the reveal ceiling fit brackets Use a laser level as refe...

Page 18: ...the ceiling If the sheer will not be mounted at ceiling level the tabs can be removed Adding Clearance Use spacer blocks to add additional clearance Spacer blocks add clearance in 13mm increments One spacer block is used with the faceplate for standard installation Three additional spacer blocks may be added for an extra 38mm clearance Use optional extension brackets to add more clearance Extensio...

Page 19: ...s page mark the locations of additional bracket s spaced evenly between the two end brackets CAUTION Installation brackets should be fastened into wood whenever possible Use drywall anchors when mounting into drywall When attaching brackets into drywall additional brackets may be required to keep the headrail level after the fabric is attached Mark the bracket mounting height to allow proper floor...

Page 20: ...dditional brackets on the bracket location marks to mark their screw holes CAUTION The rear of the spacer blocks or extension brackets must be flush against a flat mounting surface Do not mount blocks brackets on curved molding Mount the Spacer Blocks or Extension Brackets Drill the screw holes using a 3mm drill bit CAUTION Use drywall anchors when mounting into drywall Attach the spacer blocks or...

Page 21: ...re level and aligned Shim the brackets if necessary The brackets may also need to be shimmed if the mounting surface is heavily textured To Shim the Brackets Loosen the installation screws securing the spacer block or extension bracket Insert one or more shims between the spacer block or extension bracket and the mounting surface Tighten the installation screws Finish Bracket Assembly Spacer Block...

Page 22: ...racket cover to length Slide a cover onto each bracket Attach inside ceiling mount installation brackets using the screws and speed nuts provided Proceed to Install the SofTrak Headrail on page 23 Bracket Locations Corner and Bay Windows For bracket placement mount the spacer blocks or inside ceiling mount brackets 200mm from the corner IMPORTANT The ends of the headrails should be located 75mm fr...

Page 23: ...n bracket With the top groove in place on all brackets tilt the headrail down so the bottom groove fits into the bottom tabs on the installation brackets Position center the headrail and tighten the locking screws until snug Do not overtighten Reveal Fit and Wall To Wall Face Fit Installations After the SofTrak headrail is installed into the installation brackets check the clearance at each end an...

Page 24: ... stack the fabric opens in the center is two side stack systems installed with the non control ends side by side Adjust the SofTrak headrails according to the illustration for proper swivel arm operation IMPORTANT Be sure to measure the spacing from end cap to end cap not from the swivel arms Non Control End Cap Non Control End Cap 38mm Swivel Plates Swivel Arm Swivel Arm RTW Swivel Plates RTW Not...

Page 25: ... holes in the drive assembly as shown below Press the motor up into the drive assembly until it clicks into place IMPORTANT If snapping the motor onto the drive assembly seems difficult grasp the lead carrier and pull the carriers slightly away from the motor as shown at right The motor should now snap in easily If you remove the motor and need to reinstall it check the drive assembly and make sur...

Page 26: ...ey can also put small parts in their mouths and CHOKE WARNING Electric shock and or a fire hazard may occur if not properly installed 385mm Maximum DC Power Supply Wire Retainer Extension Cable Power Cable Motor Assembly Test Headrail Operation Use the manual control button on the motor to test the operation of the headrail following the sequence below 1 Press and release the button to traverse th...

Page 27: ...ropriate length Do not unroll the fabric until you begin attaching the vanes to the pinion clips CAUTION Be very careful when trimming the tube to avoid damaging the fabric in any way Remove the protective wrapping from the fabric Attach the Vanes to the Pinion Clips Unroll the fabric to gain enough slack to attach the first vane to the pinion clip on the motor drive assembly To attach vanes inser...

Page 28: ...rivet on the swivel plate into the front clip on the control end cap Swivel plates attached on the left will have STD L stamped on the top Swivel plates attached on the right will have STD R on the top Snap the rivet on the other swivel plate onto the swivel arm side stack or into the front clip on the non control end cap split stack Swivel plates attached on the right will have STD R stamped on t...

Page 29: ...height where the end vanes hang straight and the top of the end treatment is approximately 3mm above the top of the swivel plate Attach the end treatment by pressing it onto the swivel plate If the end treatment is not hanging straight separate the swivel plate from the end treatment and reposition it Separate the swivel plate by pulling up on the end treatment while holding the swivel plate in pl...

Page 30: ...it is selected 3 Press and hold the manual control button on the motor 4 While continuing to press the manual button press OPEN on the remote The sheer will move slightly to indicate it has joined the group Release the manual control button 5 Press and hold STOP for 4 seconds to exit program mode The lights will stop flashing Basic Operation 1 To wake up the remote simply pick it up or press STOP ...

Page 31: ...w Scene Controller For information regarding operation and programming of the PowerView Scene Controller refer to your PowerView Motorisation Scene Controller Guide PowerView App Operation The PowerView Hub is required for PowerView App operation Resetting the Sheer If Necessary Basic Reset The basic reset is used to reset the sheer s travel limits 1 Press and hold the manual control button for 6 ...

Page 32: ...has power Check that the DC power supply is securely plugged into the wall outlet and that the outlet has power Check that the DC power supply is securely connected to the barrel connector from the motor See Connect the DC Power Supply on page 15 Problem The sheer is not responding to the PowerView remote Solution IMPORTANT A sheer will not operate until it is joined to a group Check that the corr...

Page 33: ...tion Manually turn the pinion clip to align it with the remaining pinion clips Problem The end treatment arm does not swing around the end cap Solution On inside mounts check that there is clearance between the end of the headrail and the window casement See Install the SofTrak Headrail on page 12 If the fabric stops before it has fully traversed reset the system See Resetting the Sheer on page 20...

Page 34: ...fully stacked position Detach both end treatments from the ends of the headrail as shown Remove the fabric from each pinion clip Hold the top of the vane near the polytab and pull down and to the left Lay the fabric flat on a clean surface with the vanes facing in the same direction If the original tube is available gently roll the fabric onto it making sure the fabric stays straight Do not roll t...

Page 35: ...r assembly to separate Method 2 This method works best when fabric is still installed on the headrail Insert a hex key into the side slot on the drive assembly either front or back to release the spring latch then pull down gently on the motor assembly to separate Remove the Headrail With the fabric and motor removed loosen and push firmly up on the locking screws of the mounting brackets until th...

Page 36: ... strokes while steadying the fabric with your free hand Each stroke should be approximately the width of two to three vanes Do not use long horizontal or vertical strokes as these actions will crease the fabric Continue to the bottom of the fabric CAUTION Do not use a brush attachment or rigorous vacuuming since either could distort the fabric Electrostatic Cleaning CAUTION Do not use electrostati...

Page 37: ...e right and use a 100mm upholstery tool Start in the upper left corner and using short horizontal strokes about the width of three vanes move across the fabric Clean from the top to the bottom Allow the fabric to dry in the fully traversed position with the vanes opened Steam out any wrinkles Ultrasonic Method Professional ultrasonic cleaning is a process in which the fabric is inserted into a tan...

Page 38: ... the area air dry Steam Machine Method Rotate vanes to the fully opened position Steam from the back side of the fabric whenever possible Set the steamer to its lowest possible setting not to exceed 100 C The steaming unit should never directly touch the fabric Hold the wand 50mm to 75mm away from the fabric Use slow continuous vertical movements Begin at the top of the fabric and work your way do...

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