Sometimes it is required to get more help with your device or application. There is a knowledge base
available online that gets updated on a regular basis at:
If you need to ask our team for more help or you need to return a device to Luminex for diagnostics or
repair, you can also find the option on this page to request an RMA or start a support ticket.
Alternatively, you can send an email to
or for United States of America and Canada to:
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5. Technical Support
