Form 2: Automated Attendant Selector Codes
Issue 1 August 1998
B-3
Form 2: Automated Attendant Selector
Codes
General Information
■
The factory defaults (
✔
) are listed in the “Range of Extensions for Direct
Extension Transfer” column.
■
The Selector Code is the first digit dialed by the caller in response to the
menu prompts.
■
The factory default for all Selector Codes is Direct Extension Transfer.
■
For Direct Extension Transfer, Selector Codes 1-5 and 7 represent the first
digit for a range of extensions. These Selector Codes let callers dial
extension numbers directly. For example, to allow callers to dial extensions
10 through 19 directly, you must assign Selector Code 1 for Direct
Extension Transfer.
■
For Selector Code Transfer, Selector Codes 1-9 represent a specific
extension, Group Calling Number (if available), or Hunt Group number to
which the caller will be transferred. Selector Code Transfer lets callers dial
a single digit to reach a single extension or group, such as the VP of Sales
at extension 37 or the order processing operators assigned to Hunt Group
774.
■
The Description and Selector Code number from this form will be used to
complete the Automated Attendant Prompt (Form 2).
Description
Selector
Code
Range of
Extensions for
Direct
Extension
Transfer
Ext. # or Group #
for Selector
Code Transfer
1
10-19
✔
2
20-29
✔
3
30-39
✔
4
40-49
✔
5
6
7
71-74,
771-776
✔
8
9
