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The bed is displayed on Dashboard in
a different location than it is
Auto location is not set correctly.
Ensure that the bed is in the parking
position and put it into the parking
position if necessary. If making man-
ual changes, the bed position will be
displayed immediately. If a location
is attached to the bed, wait for 3-9
minutes after placing the bed in the
parking position before the bed is
initialised at the new location. If the
bed does not initialise after 9 minutes,
contact the Service Department.
Bed is not displayed on Dashboard
(Empty Position)
LAN connection: Unplugged LAN
cable
Wi-Fi connection
Check the cable connection.
Contact your IT Department.
Contact your IT Department.
Crossed out Wi-Fi symbol
The bed is not communicating with
the server or is disconnected from the
power supply
If problems persist, contact your IT
department.