11. Appendix
HDMI-TPS-RX110AY series – User's Manual
119
Appliedfirmwarepackage:v1.4.0 | LDCsoftware:v2.4.0b3
11.11.
Further Information
Limited Warranty Statement
1.LightwareVisualEngineeringLLC(Lightware)warrantstoalltrade
andendusercustomersthatanyLightwareproductpurchasedwillbe
free from manufacturing defects in both material and workmanship
for three (3) years from purchase unless stated otherwise below. The
warranty period will begin on the latest possible date where proof of
purchase/deliverycanbeprovidedbythecustomer.Intheeventthat
noproofcanbeprovided(empty‘Dateofpurchase’fieldoracopyof
invoice), the warranty period will begin from the point of delivery from
Lightware.
1.1. 25G and MODEX product series will be subject to a seven (7) year
warranty period under the same terms as outlined in this document.
1.2.Ifduringthefirstthree(3)monthsofpurchase,thecustomeris
unhappywithanyaspectofaLightwareproduct,Lightwarewillaccept
a return for full credit.
1.3.Anyproductthatfailsinthefirstsix(6)monthsofthewarranty
period will automatically be eligible for replacement and advanced
replacement where available. Any replacements provided will be
warranted for the remainder of the original unit’s warranty period.
1.4.Productfailuresfromsix(6)monthstotheendofthewarranty
periodwilleitherberepairedorreplacedatthediscretionofLightware.
IfLightwarechoosestoreplacetheproductthenthereplacementwill
be warranted for the remainder of the original unit’s warranty period.
2. The above-stated warranty and procedures will not apply to any
productthathasbeen:
2.1. Modified, repaired or altered by anyone other than a certified
Lightwareengineerunlessexpresslyagreedbeforehand.
2.2. Used in any application other than that for which it was intended.
2.3. Subjected to any mechanical or electrical abuse or accidental
damage.
2.4.Anycostsincurredforrepair/replacementofgoodsthatfallinto
the above categories (2.1., 2.2., 2.3.) will be borne by the customer at
apre-agreedfigure.
3.AllproductstobereturnedtoLightwarerequireareturnmaterial
authorization number (RMA) prior to shipment and this number must
be clearly marked on the box. If an RMA number is not obtained or is
notclearlymarkedonthebox,Lightwarewillrefusetheshipment.
3.1.Thecustomerwillberesponsibleforin-boundandLightwarewill
be responsible for out-bound shipping costs.
3.2. Newly repaired or replaced products will be warranted to the end
of the originally purchased products warranty period.
Document Revision History
Rev.
Release
date
Changes
Editor
1.0 22-12-2016 Initial version
Tamas
Forgacs
1.1 06-02-2017
Added detailed audio function
description in LW3 programmer's
reference, added RS-232
commands in LW2 programmer's
reference
Tamas
Forgacs
2.0 19-09-2017
New document format, updated
LW3 prog. ref. chapter
Tamas
Forgacs
2.1 04-12-2017
Major updates for firmware v1.2.0,
updated Troubleshooting chapter
Tamas
Forgacs
2.2 31-10-2018 1080p120Hz signal support info
added
Judit
Barsony
2.3 08-10-2019
Added supplement in connection
with HDMI-TPS-RX110AY-Plus
model, implemented hashtag
keywords for the optimized
information search
Tamas
Forgacs
3.0 28-09-2020
Document re-structured; graphical
and minor updates
Tamas
Forgacs
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