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Lightware 91540021 User Manual Download Page 102

 

9. Troubleshooting 

HDMI-TPS-RX110AY series – User's Manual 

102

Appliedfirmwarepackage:v1.4.0 | LDCsoftware:v2.4.0b3

9

Troubleshooting

Usually, if the system seems not to transport the signal as expected, the best 

strategy for troubleshooting is to check signal integrity through the whole 

signal chain starting from source side and moving forward to receiver end.

Linktoconnections/cablingsection.

Linktofrontpaneloperationsection.

LinktoLDCsoftwaresection.

LW2

LinktoLW2protocolcommandssection.

LW3

LinktoLW3protocolcommandssection.

The following sections are available in the chapter:

9.1. 

Use Case Studies

Atfirst,checkfrontpanelLEDsandtakethenecessarystepsaccordingtotheirstates.Formoreinformation

aboutstatus,LEDsrefertothe

FrontView

 and 

RearView

 sections.

Symptom

Root cause

Action

Refer to

Video signal

No picture on the 

video output 

Device or devices are not 

powered properly

Check the receiver and the other devices 

if they are properly powered; try to unplug 

and reconnect them.

2.2.1

Cable connection 

problem

Cables must fit very well, check all the

connectors (video and TPS cables).

2.2

No incoming signal

If the TPS LINK LED does not light, no

signal is present on the TPS input port. 

Check the source device and the CATx 

cable.

2.2

TPS mode problem

Check the actual TPS mode and the 

selected modes of the extenders.

5.4.1

The output is muted

Check the mute state of output port.

5.4.1

LW2

6.4.5

LW3

7.5.2

Display is not able to 

receive the video format

Check the emulated EDID; select another 

(e.g. emulate the EDID of the display on 

the input port).

5.6

LW3

7.15

HDCP is disabled

Enable HDCP on the input and output 

port.

5.4.1

LW3

7.5.11

LW3

7.5.12

Not the desired 

picture displayed 

on the video 

output

Videooutputissetto

test pattern (no sync 

screen) statically

Check Test Pattern settings in the HDMI 

output properties.

5.4.1

LW3

7.5.13

Videooutputissetto

test pattern (no sync 

screen) as there is no 

picture on video source

Check video settings of the source.

 

Î

UseCaseStudies

 

Î

HowtoSpeedUptheTroubleshootingProcess

 

Summary of Contents for 91540021

Page 1: ...HDMI TPS RX110AY HDMI TPS RX110AY Plus User s Manual HDBaseTTM Multimedia Extender v3 0 28 09 2020 ...

Page 2: ...wall or mount in accordance with the installation instructions The apparatus shall not be exposed to dripping or splashing and that no objects filled with liquids such as vases shall be placed on the apparatus No naked flame sources such as lighted candles should be placed on the apparatus Waste Electrical Electronic Equipment WEEE This marking shown on the product or its literature indicates that...

Page 3: ...Hardware 1 2 About Printing Lightware Visual Engineering supports green technologies and eco friend mentality Thus this document is made for digital usage primarily If you need to print out few pages for any reason follow the recommended printing settings Page size A4 Output size Fit to page or Match page size Orientation Landscape TIPS AND TRICKS Thanks to the size of the original page a border a...

Page 4: ...ng the Connection 30 5 4 Port Parameters Menu 31 5 4 1 Video Tab 31 5 4 2 CEC Command Sending 32 5 4 3 Audio Tab 33 5 5 Diagnostic Tools 34 5 5 1 Frame Detector 34 5 5 2 Cable Diagnostics 34 5 6 EDID Menu 35 5 6 1 EDID Operations 36 5 6 2 EDID Summary Window 36 5 6 3 Editing an EDID 37 5 6 4 Creating an EDID Easy EDID Creator 37 5 7 Control Menu 38 5 7 1 RS 232 38 5 7 2 Relays 39 5 7 3 Ethernet 40...

Page 5: ... 7 7 1 Volume Setting dB 77 7 7 2 Volume Setting dB in Steps 77 7 7 3 Volume Setting Percent 77 7 7 4 Volume Setting Percent in Steps 77 7 7 5 Balance Setting 78 7 7 6 Balance Setting in Steps 78 7 8 Network Configuration 78 7 8 1 Query the DHCP State 78 7 8 2 Change the DHCP State 78 7 8 3 Query the IP Address 78 7 8 4 Change the IP Address Static 79 7 8 5 Query the Subnet Mask 79 7 8 6 Change th...

Page 6: ...etailed Instructions 97 8 4 1 Establish Connection 97 8 4 2 Start the LDU2 Application and Follow the Steps 97 8 5 Keeping the Configuration Settings 100 8 6 Remote Firmware Upgrade of Connected Lightware Devices 101 9 TROUBLESHOOTING 102 9 1 Use Case Studies 102 9 2 How to Speed Up the Troubleshooting Process 104 10 TECHNOLOGIES 105 10 1 EDID Management 106 10 1 1 Understanding the EDID 106 10 1 ...

Page 7: ... Introduction Thank you for choosing Lightware s HDMI TPS RX110AY series receiver In the first chapter we would like to introduce the device highlighting the most important features in the below listed sections Î Description Î Compatible Devices Î Box Contents Î Features Î Model Comparison Î Typical Application ...

Page 8: ...g CATx cable but the device can only receive power and cannot send power other PoE compatible devices Only the TPS connector is PoE compatible Ethernet port cannot receive power The receiver is compatible with any third party HDBaseTTM device HDBaseTTM and the HDBaseT Alliance logo are trademarks of the HDBaseT Alliance HDMI TPS RX110AY Plus 1x input and 1x output HDBaseTTM TPS extender HDMI outpu...

Page 9: ...quipment e g MMX6x2 HT series matrix switchers and TPS2 matrix boards RS 232 Bi directional RS 232 Pass through AV systems can also contain serial port controllers and controlled devices Serial port pass through supports any unit that works with standard RS 232 RELAY Relay 2x controllable relay modules up to 30V 1A support Ethernet Control Multiple simultaneous TCP IP connections are available wit...

Page 10: ...1 Introduction HDMI TPS RX110AY series User s Manual 10 Applied firmware package v1 4 0 LDC software v2 4 0b3 1 6 Typical Application Standalone Application Diagram Integrated System Diagram ...

Page 11: ...ware package v1 4 0 LDC software v2 4 0b3 2 Installation The chapter is about the installation of the device and connecting to other appliances presenting also the mounting options and further assembly steps Î Mounting Options Î Electrical Connections Î Connecting Steps ...

Page 12: ...ure 1U high rack shelf provides mounting holes for fastening two half rack or four quarter rack sized units Pocket sized devices can also be fastened on the shelf To order mounting accessories please contact sales lightware com WARNING Always use the supplied screws Using different e g longer ones may cause damage to the device INFO The receiver is half rack sized 2 1 1 1U High Rack Shelf Allows r...

Page 13: ...e information about analog audio function in the Audio Interface section Audio cable wiring guide is in the Cable Wiring Guide section 2 2 4 Ethernet Connector TPS and LAN Ports The extender provides standard RJ45 connectors for TPS IN and LAN ports Always use high quality Ethernet cable for connecting transmitters and receivers Maximum CATx cable distances can be found in the Maximum Extension Di...

Page 14: ...d the Sleeve are the same signal Output You can find more information about Infrared interface in the IR Interface section 2 2 7 RS 232 Connector The receiver contains a 3 pole Phoenix connector which is used for RS 232 serial connection Pin nr Signal 1 Ground 2 TX data 3 RX data RS 232 connector pin assignments Compatible Plug Type Phoenix Combicon series 3 5mm pitch 3 pole type MC 1 5 3 ST 3 5 Y...

Page 15: ...trol the device Relay Optionally for relays connect a controlled device s e g a projection screen to the relay port Power See powering options on the next section Powering Options A Using local PSU connect the power adaptor to the DC input on the receiver first then to the AC power socket B Using PoE with connecting a transmitter connect the TPS IN PoE port of the receiver to the TPS PoE output po...

Page 16: ...r s Manual 16 Applied firmware package v1 4 0 LDC software v2 4 0b3 3 Product Overview The following sections are about the physical structure of the device input output ports and connectors Î Front View Î Rear View Î Front Panel Special Functions ...

Page 17: ...n button Special functions are available with this button switch to bootload mode enable DHCP restore factory default settings For the details about special functions see the Front Panel Special Functions section INFO The illumination of the status LEDs can be switched off dark mode in the LDC software see the details in the Front Panel section and using LW3 protocol command see the details in the...

Page 18: ...cal sink device Applied cable shall not be more than 30 m when the signal is 1080p and 20 m when the signal is 4K 5 HDCP status LED The LED gives immediate feedback about current state of HDCP See the legend next to the table 6 AUDIO OUT 5 pole Phoenix connector for asymmetric analog audio output Pin assignment can be found in the next section 2 4 6 3 5 1 TPS Input LEDs OFF Remote power PoE is ina...

Page 19: ... pressing the button Step 3 After 10 seconds the blinking gets faster release the button and press it 3 times again quickly within 3 seconds Step 4 The LEDs get dark the device restores the factory default settings and reboots Factory default settings are listed in the Factory Default Settings section factory 3 3 4 Reseting the Device In few cases after firmware upgrade etc you may need to reset t...

Page 20: ...v2 4 0b3 4 Device Concept The following chapter describes the features of the device with few real life examples The topics that are described Î TPS Receiver Concept Î Port Diagram Î TPS Interface Î Audio Interface Î Video Interface Î Control Features Î Further Built in Features Î Software Control Modes ...

Page 21: ...termine the finally established TPS transmission mode The following TPS modes are defined in the receiver Auto The TPS mode is determined automatically HDBaseT Ideal for high resolution signals up to 4K Long reach Ideal for big distances up to 1080p 60Hz with extended cable lengths LPPF1 Only RS 232 communication is transmitted 9600 baud LPPF2 Only RS 232 9600 baud and Ethernet communication are t...

Page 22: ...l on the TPS line the audio signal is still embedded HDMI TPS RX110AY makes de embedding the AV signal to separated digital audio and analog audio signals and transmit them to the HD TV and the audio amplifier The following ways are available for the audio devices The Receiver transmits the digital audio signal together with the video signal to the HDTV The Receiver de embeds the digital audio sig...

Page 23: ...he HDTV via the local RS 232 port 4 6 1 Serial Interface Technical Background Serial data communication can be established via the local RS 232 port Phoenix connector or via the TPS lines The RS 232 ports which are connected to the CPU can be configured separately e g if the Baud rates are different the CPU does the conversion automatically between the ports The RS 232 port can be switched to Pass...

Page 24: ... 2 RS 232 Recognizer DIFFERENCE This feature is available only in HDMI TPS RX110AY Plus model When the HDMI TPS RX220AK has an active video signal the receiver login the VC codec automatically Steps and Settings Process Settings When signal presents on any HDMI input the extender sends a message ping This condition and the action is set in Event manager The serial communication is scanned continuo...

Page 25: ...t port of the Receiver and IR signals are sent by the Remote controller The Receiver is connected to a compatible Transmitter built with IR output port via TPS line An audio device is also connected to the audio output port of the receiver The following ways are available for controlling the devices Transparent mode IR signals are received over the local IR input port of the Receiver by the Remote...

Page 26: ...l CEC Interface DIFFERENCE This feature is available only in HDMI TPS RX110AY Plus model Consumer Electronic Control CEC is a bi directional communication defined in the HDMI standard This feature is for remote control of the source and sink devices in the A V system HDMI TPS RX110AY Plus model is able to send and receive CEC commands from the input ports towards the source and from output port to...

Page 27: ...Devices The firmware of the Lightware TPS devices can be upgraded individually by Lightware Device Updater LDU software HDMI TPS RX110AY contains a feature which allows having a faster and more comfortable firmware upgrade process When the firmware of the connected extenders has to be upgraded the TPS connection is necessary towards the extenders nothing else The LDU will find the connected device...

Page 28: ...hernet and USB interfaces by the Lightware Device Controller LDC The software can be installed on a Windows PC or macOS The application and the User s Manual can be downloaded from www lightware com Î Install and Upgrade Î Running the LDC Î Establishing the Connection Î Port Parameters Menu Î Diagnostic Tools Î EDID Menu Î Control Menu Î Event Manager Î Settings Menu Î The Built in Miniweb Î Confi...

Page 29: ...he application The Device Discovery window appears automatically and the program checks the available updates on Lightware s website and opens the update window if the LDC found updates The current and the update version number can be seen at the top of the window and they are shown in this window even with the snapshot install The Update window can also be opened by clicking the About icon and th...

Page 30: ...P address You can see the new settings only in this window Identifying the Device Clicking on the icon results the blinking of the status LEDs for 10 seconds The feature helps to identify the device itself in the rack shelf identifyme Step 3 Select the unit from the discovered Ethernet devices or under Serial devices when the device is connected through RS 232 click on the Query button next to the...

Page 31: ...le TPS mode see details in the TPS Interface section Cable Diagnostics and Frame Detector tools Reloading Factory Default Settings HDMI OUT Video O1 This is the HDMI output line of the receiver Clicking on the HDMI icon results the settings panel appearing on the right side You can check the status of the line and signal and display info Available Settings Mute Unmute port Signal type Auto DVI or ...

Page 32: ...adecimal commands to the source The maximum length of the message could be 30 characters 15 bytes Click on the Send button to execute sending the command 3 OSD string textbox Amax 14character longtextcanbeshownonthesinkdevice ThesendOSD On screen display command textbox is the input field of the string Alphanumeric characters glyphs and space are accepted Click on the Send button to execute the co...

Page 33: ...ettings section HDMI OUT Audio O1 This is the embedded HDMI audio output line of the receiver Clicking on the HDMI icon results the settings panel appearing on the right side You can check the signal info of the port Available Settings Mute Unmute port Lock Unlock port Reloading factory defaults see factory default settings in the Factory Default Settings section Audio Out O2 This is the de embedd...

Page 34: ... values are measured actually on the signal and not retrieved only from the HDMI info frames 5 5 2 Cable Diagnostics The cable diagnostics is a useful tool to determine any cable related issues in case of TPS connection The estimated cable length and the quality of the link are measured periodically and the diagnostic window shows the values in real time If the green bars hit the first line in the...

Page 35: ... EDID Management can be accessed by selecting the EDID menu There are two panels left one contains Source EDIDs right one contains Destination places where the EDIDs can be emulated or copied EDID menu Control Buttons A Export Exporting an EDID save to a file A Executing EDID emulation or copying Transfer button A Import Importing an EDID load from a file Delete selected Deleting EDID from User me...

Page 36: ...ded as a file bin dat or edid to the computer Step 1 Select the desired EDID from the Source panel line will be highlighted with yellow Step 2 Press the Export button to open the dialog box and save the file to the computer Importing an EDID Previously saved EDID bin dat or edid file can be uploaded to the user memory Step 1 Press the User button on the top of the Source panel and select a memory ...

Page 37: ...e user All descriptors can be edited and saved in an EDID file or uploaded to the User memory For more details about EDID Editor please visit our website www lightware com and download EDID Editor user s manual EDID Editor window 5 6 4 Creating an EDID Easy EDID Creator Since above mentioned Advanced EDID Editor needs more complex knowledge about EDID Lightware introduced a wizard like interface f...

Page 38: ...er DIFFERENCE This feature is available only in HDMI TPS RX110AY Plus model HDMI TPS RX110AY Plus model can analyze and store the received serial data For more information see the RS 232 Recognizer section Put a tick to Enable message recognizer on this port to switch the recognizer on Delimiter sequence text box is for set the delimiter string in hex format When this string is detected in the inc...

Page 39: ... property is responsible for erasing the temporary storage ActiveRx ActiveRxHex ActiveHash after the elapsing time In the below example it can be seen how does the recognizer properties change during the communication Î HDMI TPS RX110AY Plus PING Rx RxHex Hash ActiveRx ActiveRxHex ActiveHash Í VC codec Login Rx RxHex Hash ActiveRx ActiveRxHex ActiveHash Login 4C6F67696E3A 2D8A5E38 Login 4C6F67696E...

Page 40: ...y defaults see factory default settings in the Factory Default Settings section CPU Ethernet port cannot be disabled ethernet 5 7 4 Infra ATTENTION The device has no built in Infrared receiver and transmitter For the complete usage attach an IR emitter unit to the IR OUT and an IR detector unit to the IR IN connectors Infrared IR receiver and transmitter options can be found on this tab There are ...

Page 41: ...ing with the Autoscroll pipe 20 fingerprints can be stored in the device at the same time Each of them can be ordered to an action in Event Manager For more details about events see Event Manager section Learning IR Codes Step 1 Connect the IR detector unit to the IR IN port of the receiver Step 2 Click on the Learn button Step 3 Turn the remote controller to the IR detector A pop up window appear...

Page 42: ...ronto hex codes Little endian format Copy the raw little endian format IR code into the Send Pronto Hex entry field and click the Send button The maximum length of the code can be 765 characters 765 bytes For more details about the accepted IR code formats see Sending Pronto Hex Codes in Little endian Format via IR Port section This entry field does not store the code The code can be saved into th...

Page 43: ... the Edit button at each Event There is a grey bar on the left of the Event panel in each line If a condition and an action are set and the Event is enabled the bar is displayed in green Control menu Event Manager tab eventmanager 5 8 1 The Event Editor Press the Edit button in the desired Event line to open the Event editor window 7 1 2 4 5 6 8 3 1 Event header The name of the Event is displayed ...

Page 44: ...ore the settings 5 8 3 Special Tools and Accessories The Name of the Event The name of a port can be changed by typing the new name and clicking the Set button The following characters are allowed when naming Letters A Z and a z numbers 0 9 special characters hyphen underscore _ and space Enable or Disable an Event The set Event can be enabled or disabled in the Event list or directly in the Event...

Page 45: ... RS 232 Settings Make sure that the serial line is established between the receiver and the projector Check that the RS 232 settings of the receiver is set exactly the same which required for the projector baud rate data bits parity stop bits The receiver needs to be set to Control protocol LW3 and RS 232 mode Pass through See the relevant LDC settings in the RS 232 section Setting the Event You c...

Page 46: ...k as the HDMI TPS RX110 series device If the computer has multiple Ethernet connections for example Wi Fi and LAN connections are used simultaneously you will have to know the IP address for the one that is used for controlling the receiver The built in website can be easily reached by clicking the Open the miniweb button or write the IP address of the device in the search bar of the web browser T...

Page 47: ... the LEDs without performing the function of the button itself Enable default function for Function button enabling the option results the default function of the Function button is enabled buttonlock lockbutton darkmode 5 9 4 Backup Details about this function can be found in the Configuration Cloning Backup Tab section 5 9 5 System System tab in Settings menu Three functions are available under ...

Page 48: ...waiting for the condition to occur This can be done remotely by a mobile device too 5 10 1 Opening the Miniweb The Miniweb is available by Opening the web browser and typing the IP address of the desired device in the address line Launching the LDC connecting to the device navigating to Settings Status and pressing the Open miniweb button If the Miniweb exists the page will be opened If not the st...

Page 49: ...splayed as a trigger button The displayed trigger buttons will get a text label with the event name except the suffix To add the desired Action as a button append the name of the desired Event with the W characters see below Customized HTML The default control page can be replaced in the LDC navigate to the Settings Status page Custom HTML file can be uploaded by pressing the Choose file button Pa...

Page 50: ...up button You will be prompted to save the file to the computer The default file name is the following BACKUP_ DEVICE TYPE _SN SERIAL NUMBER LW3 Step 5 Set the desired file name select the folder and save the file TIPS AND TRICKS Using the exact product type in the filename is recommended since it makes the file usage more comfortable About the Backup File The backup file is a simple text file whi...

Page 51: ...describes the most important information about LW3 protocol commands in HTML format 2 Edit mode The default appearance is the read only mode If you want to modify the values or parameters tick the option You will be prompted to confirm your selection 3 Warning mode If this pipe checked in a warning window pops up when you enable Edit mode 4 Node list Correspondent parameters and nodes are shown wh...

Page 52: ...led through a reduced command set of LW2 protocol commands to ensure the compatibility with other Lightware products The supported LW2 commands are described in this chapter Î LW2 Protocol Description Î Instructions for the Terminal Application Usage Î General LW2 Commands Î Port Settings Î Network Configuration Î RS 232 Settings Î Relay Settings Î LW2 Commands Quick Summary ...

Page 53: ...D 0x0A Space character 0x20 Each command issued by the controller Each response received from the router 6 2 Instructions for the Terminal Application Usage Terminal Application The LW2 protocol commands can be applied to the receiver using a terminal application You need to install one of them to your control device for example Putty or CLI terminal Establishing Connection Follow the steps for es...

Page 54: ...command queries the active protocol of the currently used control interface protocol Command and Response ȩ p_ Ȩ CURRENT PROTOCOL protocol CrLf Example ȩ p_ Ȩ CURRENT PROTOCOL 1 Explanation The device communicates with LW2 protocol 6 3 4 View Firmware Version of the CPU Command and Response firmwareversion ȩ f Ȩ FW firmware_version CrLf Example ȩ f Ȩ FW 1 4 0b12 r74 6 3 5 Connection Test Simple te...

Page 55: ...CF END CrLf Example ȩ fc Ȩ CF HDMI TPS RX110AY 1 4 0b12 r74 Ȩ CF END 6 3 10 Restart the Device The device can be restarted without unplugging power restart reboot Command and Response ȩ rst Ȩ Example ȩ rst Ȩ 6 3 11 Query Health Status Internal voltages and measured temperature values are shown status Command and Response ȩ st Ȩ ST health_status CrLf Example ȩ st Ȩ ST CPU 12 18V 5 03V 3 30V 0 01V 3...

Page 56: ... last connection can be easily restored with an unmute command Switching a muted output does not unmute the output 6 4 2 Unmute Output Command and Response unmute ȩ out layer Ȩ 0MT out layer CrLf Parameters Identifier Parameter description Value Parameter value layer The layer of the HDMI signal A Audio layer V Video layer AV Audio and video layers together Example ȩ 1 Ȩ 0MT01 Explanation The audi...

Page 57: ...r AV Audio and video layers together state_letter The mute and lock state of the output port L The output port is locked M The output port is muted U The output port is locked and muted Example ȩ vc av Ȩ ALLV 01 Ȩ ALLA 01 01 Explanation O1 audio and O1 video output ports are connected to I1 audio and I1 video input ports 6 4 6 View Crosspoint Size Shows the physical crosspoint size Command and Res...

Page 58: ...tic fix IP address 192 168 0 75 the subnet mask is 255 255 255 0 the gateway address is 192 168 0 1 6 5 2 IP Address Query IP address can be queried as follows Command and Response ȩ IP_ADDRESS Ȩ IP_ADDRESS mode ip_address CrLf Parameters Identifier Parameter description Value Parameter value mode Static IP address setting or DHCP dynamic IP address 0 Static IP address 1 DHCP ip_address Current IP...

Page 59: ... 6 Gateway Address Query Gateway address can be queried as follows Command and Response ȩ IP_GATEWAY Ȩ IP_GATEWAY gateway_address CrLf Parameters Identifier Parameter description Value Parameter value gateway_address Current gateway address of the device Gateway address four decimal octets separated by dots Example ȩ ip_gateway Ȩ IP_GATEWAY 192 168 0 1 6 5 7 Gateway Address Setting Gateway address...

Page 60: ...Local RS 232 Parameters Settings The parameters of local RS 232 port can be set as follows Command and Response ȩ RS232_LOCAL_FORMAT BaudRate DataBit Parity StopBit Ȩ RS232_LOCAL_FORMAT BaudRate DataBit Parity StopBit CrLf Parameters Identifier Parameter description Value Parameter value BaudRate Baud rate X No change 4800 4800 7200 7200 9600 9600 14400 14400 19200 19200 38400 38400 57600 57600 11...

Page 61: ...d remained 1 INFO The current link RS 232 parameters can be queried by the RS232_LINK_FORMAT command 6 6 4 Local RS 232 Control Protocol Port Setting The control protocol of local RS 232 port can be set as follows Command and Response ȩ RS232_LOCAL_PROT protocol Ȩ RS232_LOCAL_PROT protocol CrLf Parameters Identifier Parameter description Value Parameter value protocol RS 232 control protocol LW2 L...

Page 62: ...ction Direction of the relay input output O Output it is always O as Output state State of the connection C Closed O Opened Example ȩ relay1 Ȩ RELAY1 O O Explanation Relay1 is opened now 6 7 2 Relay Connection State Setting Command and Response ȩ RELAY port_nr direction state Ȩ RELAY port_nr direction state CrLf Parameters Identifier Parameter description Value Parameter value direction Direction ...

Page 63: ...rs ȩ fc Restart the Device ȩ rst Query Health Status ȩ st Restore Factory Default Settings ȩ factory all Port Settings Mute Output ȩ out layer Unmute Output ȩ out layer Lock Output ȩ out layer Unlock Output ȩ out layer View Connection State on the Outputs ȩ VC layer View Crosspoint Size ȩ GETSIZE layer Network Configuration IP Status Query ȩ IP_STAT IP Address Query ȩ IP_ADDRESS IP Address Setting...

Page 64: ...ngs ȩ RS232_LOCAL_FORMAT BaudRate DataBit Parity StopBit Link RS 232 Parameters Settings ȩ RS232_LINK_FORMAT BaudRate DataBit Parity StopBit Local RS 232 Control Protocol Port Setting ȩ RS232_LOCAL_PROT protocol Link RS 232 Control Protocol Port Setting ȩ RS232_LINK_PROT protocol Relay Settings Relay Connection State Query ȩ RELAY port_nr Relay Connection State Setting ȩ RELAY port_nr direction st...

Page 65: ...oducts The supported LW3 commands are described in this chapter Î Overview Î Instructions for the Terminal Application Usage Î Protocol Rules Î System Commands Î Video Port Settings Î Audio Port Settings Î Analog Audio Output Settings Î Network Configuration Î RS 232 Port Configuration Î RS 232 Recognizer Î Infrared Port Configuration Î Sending Message via the Communication Ports Î Sending CEC Com...

Page 66: ...nnecting Steps section Step 2 Open the terminal application e g Putty Step 3 Add the IP address of the device default 192 168 0 100 and the port number 6107 Step 4 Select the Raw connection type and open the connection Once the terminal window is opened you can enter the LW3 protocol commands which are listed in the following sections LW3 protocol command communication in a terminal window 7 3 Pro...

Page 67: ...he MAN command to get the manual Î MAN MEDIA VIDEO O1 Pwr5vMode Í pm MEDIA VIDEO O1 Pwr5vMode 0 1 2 0 Auto 1 Always On 2 Always Off 7 3 4 Prefix Summary DEFINITION The prefix is a 2 character long code that describes the type of the response The following prefixes are defined in the LW3 protocol Prefix Description Prefix Description n a node pm a manual for the property nE an error for a node m a ...

Page 68: ...fications of the changes on that connection Subscribe to a Node Î OPEN MEDIA VIDEO Í o MEDIA VIDEO Get the Active Subscriptions Î OPEN Í o MEDIA VIDEO Í o EDID Í o DISCOVERY Subscribe to Multiple Nodes Î OPEN MEDIA VIDEO Í o MEDIA VIDEO Unsubscribe from a Node Î CLOSE MEDIA VIDEO Í c MEDIA VIDEO Unsubscribe from Multiple Nodes Î CLOSE MEDIA VIDEO Í c MEDIA VIDEO 7 3 9 Notifications about the Chang...

Page 69: ...rial Number Command and Response Î GET SerialNumber Í pr SerialNumber serial_nr Example Î GET SerialNumber Í pr SerialNumber 87654321 7 4 4 Query the Firmware Version Command and Response firmwareversion Î GET SYS MB FirmwareVersion Í pr SYS MB FirmwareVersion firmware_version Example Î GET SYS MB FirmwareVersion Í pr SYS MB FirmwareVersion 1 4 0b14 7 4 5 Identify the Device Calling the method res...

Page 70: ...MEDIA VIDEO XP SourcePortStatus Í pr MEDIA VIDEO XP SourcePortStatus in_state The response contains 5 ASCII characters for each port The first character indicates the mute lock state the next four characters represent a 2 byte HEX code showing the current state of the input ports Example Î GET MEDIA VIDEO XP SourcePortStatus Í pr MEDIA VIDEO XP SourcePortStatus M00AA Parameters Letter Character 1 ...

Page 71: ...ed Unmuted 0 0 0 0 0 0 0 0 1 1 1 1 1 1 1 1 Reserved Reserved Reserved Reserved Embedded audiopresents Encrypted Signal presents Connected 7 5 2 Query the Status of Destination Port Command and Response portstatus Î GET MEDIA VIDEO XP DestinationPortStatus Í pr MEDIA VIDEO XP DestinationPortStatus out_state Parameters out_state the response contains 5 ASCII characters for each port The first charac...

Page 72: ... unmuteDestination O1 Í mO MEDIA VIDEO XP unmuteDestination 7 5 9 Lock Output Command and Response lock Î CALL MEDIA VIDEO XP lockDestination out Í mO MEDIA VIDEO XP lockDestination Example Î CALL MEDIA VIDEO XP lockDestination O1 Í mO MEDIA VIDEO XP lockDestination 7 5 10 Unlock Output Command and Response unlock Î CALL MEDIA VIDEO XP unlockDestination out Í mO MEDIA VIDEO XP unlockDestination Ex...

Page 73: ... mode Test pattern generator mode 0 Always off the test pattern is not displayed on the output 1 Always on the test pattern is displayed on the output 2 Auto the test pattern is displayed if there is no signal on the input port Example Î SET MEDIA VIDEO O1 TpgMode 2 Í pw MEDIA VIDEO O1 TpgMode 2 7 5 14 Test Pattern Generator Clock Source Command and Response Î SET MEDIA VIDEO out TpgClockSource cl...

Page 74: ...tpsmode Î GET REMOTE port tpsMode Í pr REMOTE port tpsMode TPS_mode Parameters Identifier Parameter description Value Parameter value TPS_mode TPS mode A Auto H HDBaseT L Long reach 1 LPPF1 2 LPPF2 Example Î GET REMOTE S1 tpsMode Í pr REMOTE S1 tpsMode H See more information about TPS modes in the TPS Interface section 7 5 18 TPS Mode Settings Command and Response Î SET REMOTE port tpsModeSetting ...

Page 75: ...haracter 3 Character 4 Character 5 BIT 7 6 BIT 5 4 BIT 3 2 BIT 1 0 BIT 7 6 BIT 5 4 BIT 3 2 BIT 1 0 Reserved Reserved Reserved Reserved Reserved Reserved Signal present status Connection status 0 0 Reserved Reserved Reserved Reserved Reserved Reserved Unknown 0 1 Reserved 1 0 No signal Not connected 1 1 Signal presents Connected The Most Common Received Port Status Responses T000A T 0 0 0 A Unlocke...

Page 76: ...eSource Example Î CALL MEDIA AUDIO XP muteSource I1 Í mO MEDIA AUDIO XP muteSource 7 6 4 Unmute Input Command and Response unmute Î CALL MEDIA AUDIO XP unmuteSource in Í mO MEDIA AUDIO XP unmuteSource Example Î CALL MEDIA AUDIO XP unmuteSource I1 Í mO MEDIA AUDIO XP unmuteSource 7 6 5 Lock Input Command and Response lock Î CALL MEDIA AUDIO XP lockSource in Í mO MEDIA AUDIO XP lockSource Example Î ...

Page 77: ... O2 VolumedB 15 00 7 7 2 Volume Setting dB in Steps Command and Response Î CALL MEDIA AUDIO out stepVolumedB step Í mO MEDIA AUDIO out stepVolumedB Parameters level Sets the output volume attenuation between 95 625 dB and 0 dB in step of 0 375 dB The value is rounded up if necessary to match with the step value Example Î CALL MEDIA AUDIO O2 stepVolumedB 5 Í mO MEDIA AUDIO O2 stepVolumedB 7 7 3 Vol...

Page 78: ... 7 8 Network Configuration 7 8 1 Query the DHCP State Command and Response network ipaddress dhcp Î GET MANAGEMENT NETWORK DhcpEnabled Í pw MANAGEMENT NETWORK DhcpEnabled logical_value Parameters Identifier Parameter description Value Parameter value logical_value DHCP dynamic IP address setting true Dynamic IP address is set false Fix IP address is set Example Î GET MANAGEMENT NETWORK DhcpEnabled...

Page 79: ...workMask 255 255 255 0 7 8 7 Query the Gateway Address Command and Response Î GET MANAGEMENT NETWORK GatewayAddress Í pr MANAGEMENT NETWORK GatewayAddress gw_address Example Î GET MANAGEMENT NETWORK GatewayAddress Í pr MANAGEMENT NETWORK GatewayAddress 192 168 0 1 7 8 8 Change the Gateway Address Static Command and Response Î SET MANAGEMENT NETWORK StaticGatewayAddress gw_address Í pw MANAGEMENT N...

Page 80: ...Response Î SET MEDIA UART port Baudrate baudrate Í pw MEDIA UART port Baudrate baudrate Parameters Identifier Parameter description Value Parameter value baudrate BAUD rate value 0 4800 1 7200 2 9600 3 14400 4 19200 5 38400 6 57600 7 115200 Example Î SET MEDIA UART P1 Baudrate 2 Í pw MEDIA UART P1 Baudrate 2 7 9 3 Databits Setting Command and Response Î SET MEDIA UART port DataBits databits Í pw M...

Page 81: ...EDIA UART port CommandInjectionStatus Í pr MEDIA UART port CommandInjectionStatus logical_value Parameters Identifier Parameter description Value Parameter value logical_value Command injection mode status true Command injection mode is enabled false Command injection mode is disabled Example Î SET MEDIA UART P1 CommandInjection true Í pw MEDIA UART P1 CommandInjectionEnable true 7 9 8 Change the ...

Page 82: ...rameters delimiter It can be max 8 character long or 16 hex digit in hex format Example Î SET MEDIA UART RECOGNIZER DelimiterHex 3a Í pw MEDIA UART RECOGNIZER DelimiterHex 3a Password Login name Delimiter hex format 3A Stored string 7 10 3 Set the Timeout When the set time is elapsed after the last received message the device saves the data It can be applied when there is no special or easily defi...

Page 83: ...low each other the action will execute once Command and Response Î GET MEDIA UART RECOGNIZER Hash Í pr MEDIA UART RECOGNIZER Hash recognized _hash Parameters recognized _hash Fingerprint code Max 32 bit long recognized data hash Example Î GET MEDIA UART RECOGNIZER Hash Í pr MEDIA UART RECOGNIZER Hash 997A659E 7 10 7 Clear the Stored Last Recognized Serial Message This method deletes all the stored...

Page 84: ...EDIA UART RECOGNIZER ActiveHash Í pr MEDIA UART RECOGNIZER ActiveHash recognized _hash Parameters recognized _hash Fingerprint code Max 32 bit long recognized data hash Example Î GET MEDIA UART RECOGNIZER ActiveHash Í pr MEDIA UART RECOGNIZER ActiveHash 2D8A5E38 infra infrared 7 10 11 Set the Active Timeout This property is responsible for erasing the temporary storage ActiveRx ActiveRxHex ActiveH...

Page 85: ...mat via TCP Port The command is for sending a command message in ASCII format This method allows escaping the control characters For more information see the Escaping section Command and Response message Î CALL MEDIA ETHERNET tcpMessage IP_address port_no message Í mO MEDIA ETHERNET tcpMessage Example Î CALL MEDIA ETHERNET tcpMessage 192 168 0 103 6107 C00 Í mO MEDIA ETHERNET tcpMessage The C00 me...

Page 86: ...IP port address The x sequence indicates the HEXA code see more information in the Using Hexadecimal Codes section 7 12 5 Sending a TCP Text ASCII format via TCP Port The command is for sending a text message in ASCII format via UDP protocol This method does not allow sending message with control and non printable characters Command and Response Î CALL MEDIA ETHERNET udpText IP_address port_no tex...

Page 87: ...age C00 x0D C00 the message x indicates that the following is a hexadecimal code 0D the hexadecimal code Carriage Return 7 12 11 Sending Pronto Hex Codes in Little endian Format via IR Port DIFFERENCE This feature is available only in HDMI TPS RX110AY Plus model Command and Response Î CALL MEDIA IR output_port sendProntoHex hex_code Í mO MEDIA IR output_port sendProntoHex Parameters Identifier Par...

Page 88: ...PS AND TRICKS Learning raw IR code with a terminal program Step 1 Connect to the HDMI TPS RX110AY Plus device with a terminal program Step 2 Push the desired button of the remote control to scan the raw IR code Step 3 Remove all the non hexadecimal characters e g spaces h characters etc from the code The pronto hex code which learned by a Lightware device is big endian format 7 13 Sending CEC Comm...

Page 89: ...Sending a CEC Command in Hexadecimal Format Command and Response Î CALL MEDIA CEC port sendHex hex_code Í mO MEDIA CEC port sendHex Parameters hex_code Accepted command is max 30 character long 15 byte in hexadecimal format Example Î CALL MEDIA CEC I1 sendHex 8700E091 Í mO MEDIA CEC I1 sendHex 7 14 Relay Port Settings 7 14 1 Query the Connection State Command and Response relay Î GET MEDIA RELAY C...

Page 90: ...Í pr EDID D dynamic Validity logical_value Parameters The logical_value can be true or false Example Î GET EDID D D1 Validity Í pr EDID D D1 Validity true 7 15 3 Query the Preferred Resolution of an User EDID Command and Response Î GET EDID U user PreferredResolution Í pr EDID U user PreferredResolution resolution Example Î GET EDID U U2 PreferredResolution Í pr EDID U U2 PreferredResolution 1920x...

Page 91: ...ry Command and Response Î CALL EDID delete user Í mO EDID delete Example Î CALL EDID delete U1 Í mO EDID delete 7 15 8 Resetting the Emulated EDIDs Command and Response Î CALL EDID reset Í mO EDID reset Example Î CALL EDID reset Í mO EDID reset Calling this method switches all emulated EDIDs to factory default one See the table in the Factory EDID List section ...

Page 92: ...t Î CALL MEDIA VIDEO XP lockSource in Unlock Input Î CALL MEDIA VIDEO XP unlockSource in Mute Output Î CALL MEDIA VIDEO XP muteDestination out Unmute Output Î CALL MEDIA VIDEO XP unmuteDestination out Lock Output Î CALL MEDIA VIDEO XP lockDestination out Unlock Output Î CALL MEDIA VIDEO XP unlockDestination out HDCP Setting Input Port Î SET MEDIA VIDEO in HdcpEnable logical_value HDCP Setting Outp...

Page 93: ... Query the DHCP State Î GET MANAGEMENT NETWORK DhcpEnabled Change the DHCP State Î SET MANAGEMENT NETWORK DhcpEnabled logical_value Query the IP Address Î GET MANAGEMENT NETWORK IpAddress Change the IP Address Static Î SET MANAGEMENT NETWORK StaticIpAddress IP_address Query the Subnet Mask Î GET MANAGEMENT NETWORK NetworkMask Change the Subnet Mask Static Î SET MANAGEMENT NETWORK StaticNetworkMask...

Page 94: ...le Disable Output Signal Modulation Î SET MEDIA IR out EnableModulation logical_value Sending Message via the Communication Ports Sending a TCP Message ASCII format via TCP Port Î CALL MEDIA ETHERNET tcpMessage IP_address port_no message Sending a TCP Text ASCII format via TCP Port Î CALL MEDIA ETHERNET tcpText IP_address port_no text Sending a TCP Binary Message HEX format via TCP Port Î CALL MED...

Page 95: ...t Query the Emulated EDIDs Î GET EDID EdidStatus Query the Validity of a Dynamic EDID Î GET EDID D dynamic Validity Query the Preferred Resolution of an User EDID Î GET EDID U user PreferredResolution Emulating an EDID to an Input Port Î CALL EDID switch dynamic user factory emulated Emulating an EDID to All Input Ports Î CALL EDID switchAll dynamic user factory Copy an EDID to User Memory Î CALL ...

Page 96: ... via Ethernet The firmware pack with the necessary components lfp2 file for your specific product the LDU2 application and the User s manual can be downloaded from the Support page of our website www lightware com Î About the Firmware Package LFP2 File Î Short Instructions Î Installation of LDU2 Î Detailed Instructions Î Keeping the Configuration Settings Î Remote Firmware Upgrade of Connected Lig...

Page 97: ...s LDU2 has two installation modes Normal and Snapshot Normal install Snapshot install Available for Windows and macOS Available for Windows The installer can update only this instance Cannot be updated Only one updateable instance can exist for all users More than one different version can be installed for each user Comparison of install types ATTENTION Using the Normal install as the default valu...

Page 98: ...ng on the icon causes all front panel LEDs blink in green for 10 seconds The feature helps to identify the device itself in the rack shelf IP address editor To modify IP address settings quickly it is not necessary to enter the device s settings network menu you can set them by clicking the pencil icon beside the IP address Further information available Device is unreachable Change the IP address ...

Page 99: ...grading TIPS AND TRICKS If you are not sure which device is connected to your controller device directly use the Identify me feature clicking on the button It makes the four front panel LEDs blink in green for 10 seconds The feature helps to identify the device itself in the rack shelf or on the desk Step 3 Check the upgrade parameters ATTENTION The default settings in the Parameters window should...

Page 100: ... Start of the Upgrade The device reboots and starts in bootload mode firmware upgrade mode 2 Backup The current configuration of the device is being saved into a configuration backup file on your computer You can find a detailed list about the saved settings in the Content of Backup File section 3 Upgrade The CPU firmware and the FPGA binary are changed to the newer ones in the package 4 Factory r...

Page 101: ...S or OPTS OPTM link For example HDMI TPS RX110AY series extenders can be upgraded via MMX6x2 HT series matrix or a HDMI TPS TX95 extender Hosted Upgrade Basic devices can be upgraded only via an intelligent device via TPS link For example TPS 95 series extenders can be upgraded via MMX6x2 HT series matrix or HDMI TPS RX110AY series extenders In case of hosted upgrade the procedure is almost the sa...

Page 102: ...ver and the other devices if they are properly powered try to unplug and reconnect them 2 2 1 Cable connection problem Cables must fit very well check all the connectors video and TPS cables 2 2 No incoming signal If the TPS LINK LED does not light no signal is present on the TPS input port Check the source device and the CATx cable 2 2 TPS mode problem Check the actual TPS mode and the selected m...

Page 103: ...to fit well check the wiring of the plugs 2 2 7 RS 232 settings are different Check the port settings of the transmitter and or the receiver and the connected serial device s Pay attention to Link and or Local ports 5 7 1 LW2 6 6 LW3 7 9 RS 232 mode is not right Check the RS 232 mode settings pass through control or command injection 5 7 1 LW2 6 6 1 LW3 7 9 6 Network No LAN connection can be estab...

Page 104: ...t Serial number s of the device s it is either printed somewhere on the box or you can query it in the Device Controller software or on the built in website Firmware versions of the devices please note that there may be multiple CPUs or controllers in the device and we need to know all of their firmware versions a screenshot is the best option Cable lengths and types in our experience it s usually...

Page 105: ... Technologies Thefollowingsectionscontaindescriptionsandusefultechnicalinformationhowthedevicesworkinthebackground The content is based on experiences and cases we met in the practice These sections help to understand features and technical standards like the followings Î EDID Management Î Pixel Accurate Reclocking ...

Page 106: ...up and later they do not sense that EDID has been changed You need to restart your source to make it read out the EDID again 10 1 2 Advanced EDID Management Each DVI sink e g monitors projectors plasma displays etc must support the EDID data structure Source BIOS and operating systems are likely to query the sink using DDC2B protocol to determine what pixel formats and interface are supported DVI ...

Page 107: ...ware introduced the HDCP enabling disabling function the HDCP capability can be disabled in the Lightware device If HDCP is disabled the connected source will detect that the sink is not HDCP capable and turn off authentication 10 1 5 Disable Unnecessary Encryption HDCP Compliant Sink All the devices are HDCP compliant no manual setting is required both protected and unprotected contents are trans...

Page 108: ...g circuit eliminates the following errors Intra pair skew Skew between the and wires within a differential wire pair e g Data2 and Data2 It s caused by different wire lengths or slightly different wire construction impedance mismatch in DVI cable It results in jitter Inter pair skew Skew between two differential wire pairs in a cable It is caused by different wire pair lengths or different number ...

Page 109: ...guides hashtag keyword list and technical details as follows Î Specification Î Input Output Port Numbering Î Content of Backup File Î Factory Default Settings Î Maximum Extension Distances Î Mechanical Drawings Î Cable Wiring Guide Î Factory EDID List Î Release Notes of the Firmware Packages Î Hashtag Keyword List Î Further Information ...

Page 110: ...rnet PoE Yes IEEE 802 3af Compliance HDBaseTTM Transferred signals TPS Video Audio RS 232 Infrared Ethernet Max video resolutions 1920x1080 120 Hz 24 bit 1600x1200 60 Hz 36 bit 3840x2160 30 Hz 24 bit Audio formats 8 channel PCM Dolby TrueHD DTS HD Master Audio 7 1 Reclocking Pixel Accurate Reclocking HDCP compliant Yes HDMI Output Port HDMI port connector type 19 pole HDMI Type A receptacle Standa...

Page 111: ... TPS link output D2 11 3 Content of Backup File The backup file contains numerous settings and parameters saved from the device When the file is uploaded to a device the followings will be overwritten TPS input port Video port name Audio port name HDCP setting Ethernet port name Ethernet port status enable disable Remote port name Remote port status enable disable Analog audio output port Port nam...

Page 112: ...k and Local Pass through Command injection port nr Local TPS 8001 8002 IR port settings Command injection status Enabled Comm inj input port nr Local TPS 9001 9002 Comm inj output port nr Local TPS 9003 9004 11 5 Maximum Extension Distances Resolution Pixel clock rate Cable lengths Auto Longreach TPS mode CAT5e AWG24 CAT7 AWG26 CAT7 AWG23 1024x768 60Hz 65 MHz 100 m 130 m 90 m 120 m 120 m 170 m 128...

Page 113: ...Front LEDs LIVE RS 232 Fast blinking 0 5 sec Firmware upgrade mode ON Powered but no operation OFF No power OFF Pass through mode Blinking 1 sec Normal operation Blinking Command Injection mode ON Control mode OFF No TPS link TPS LINK Blinking Low power mode ON TPS link active AUDIO OUT OFF Embedded audio not present or analog out muted Blinking Embedded audio format not supported for audio de emb...

Page 114: ... to help users assembling their own audio cables See the most common cases below ATTENTION Symmetric and asymmetric lines can be linked with passive accessories e g special cables but in this case half of the line level is lost ATTENTION There are numerous types of regularly used connector and cable types to connect audio devices Please always make sure that a connector or cable fits your system b...

Page 115: ...0 Hz H F44 1920 x 1080p 50 00 Hz H F45 1920 x 1080p 59 94 Hz H F46 1920 x 1080p 60 00 Hz H F47 1920 x 1080p 60 00 Hz Universal F48 1920 x 1080p 60 00 Hz Universal F49 1920 x 1080p 60 00 Hz Universal F90 1920 x 2160p 59 99 Hz D F91 1024 x 2400p 60 01 Hz D F94 2048 x 1536p 60 00 Hz D F96 2560 x 1600p 59 86 Hz D F97 3840 x 2400p 24 00 Hz D F98 1280 x 720p 60 00 Hz H F99 1920 x 1080p 60 00 Hz H F100 1...

Page 116: ...ion to lock buttons via protocol command RS232 Minimal Recognizer for Cisco compatibility Cisco Login sendProntoHex over TPS Compatible for LDU2 only Use LDU2 v2 0 0 or later for the upgrade Added Disable default button function option to support button customization in Event Manager Added Dark mode function to turn off front panel LEDs Modified RS 232 modes to support SendMessage in Control mode ...

Page 117: ...iagnostics Cable diagnostics tool in LDC cec CEC related settings commandinjection RS 232 command injection settings configurationcloning Configuration cloning backup crosspoint Crosspoint switch setting darkmode Dark mode setting devicelabel Device label dhcp Dynamic IP address DHCP setting diagnostic Failure diagnostic related tool information Hashtag Keyword Description edid EDID related settin...

Page 118: ...number Serial number query signaltype HDMI DVI signal type setting status Status query switch Crosspoint switch setting systemlog System log terminal Advanced view Terminal window testpattern Test pattern no sync screen settings tpsmode TPS HDBaseT mode setting unlock Port unlock setting unmute Port unmute setting volume Volume for analog audio setting web Built in miniweb ...

Page 119: ... engineer unless expressly agreed beforehand 2 2 Used in any application other than that for which it was intended 2 3 Subjected to any mechanical or electrical abuse or accidental damage 2 4 Any costs incurred for repair replacement of goods that fall into the above categories 2 1 2 2 2 3 will be borne by the customer at a pre agreed figure 3 All products to be returned to Lightware require a ret...

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