TROUBLESHOOTING
CONT’D
PROBLEM:
LS Remote app shows message “Attempting to Connect” or “Paired
remote is out of range or has no power.”
SOLUTION:
• This indicates the Bluetooth signal between your device and the Flexcat
remote are having trouble communicating, usually due to range between the
iOS device and the remote or a dead battery in the remote.
• Make sure your device is within 50-100 feet of the remote. Walk up to the
remote and wait several seconds for the app to reconnect.
• If it does not automatically reconnect, try force quitting the app: double tap
the Home button on your iOS device, then swipe up the LS Remote app to
close it. Re-open the app and it should connect automatically.
• Make sure your remote is active with a charged battery. Place it on the charger
and make sure the Red (or green) charging light is on.
PROBLEM:
LS Remote app shows “No Response from the Flexcat System”
SOLUTION:
• This indicates the Flexcat remote is not communicating with the Access
amplifier, usually due to range between the remote and the amplifier.
• Make sure the remote is within 100 feet of the Access amplifier. Walk up within
range of the Access amplifier and attempt to select a pod using the remote. If
that works, your app will begin working as well.
• If it does not automatically reconnect, try force quitting the app: double tap
the Home button on your iOS device, then swipe the LS Remote app up to
close it. Re-open the app and it should connect automatically.
• Keep the remote within range of the Access amplifier for continuous
operation.
• If the handheld remote does not operate, make sure the remote is paired
to the Access amplifier. If this remote has not been used before, it must be
paired to the Access amplifier.
- Using a paperclip, press the Registration button on the Access amplifier,
the #1 and #2 lights on the amplifier will begin blinking.
- Now use the paperclip to press the registration button on the back of the
remote.
- The #2 light on the Access amplifier will turn off to indicate the remote is
now paired.
- Within a few seconds, the LS Remote app should detect the Flexcat
system.
5.
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4.
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Inf
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D
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2.
In
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S
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O
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6.
Sa
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Sp
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Summary of Contents for ActivateStation
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