TROUBLESHOOTING
Note:
Many problems are directly related to low battery power. Please run
through the “Battery Check” items first. For remaining troubleshooting, use
known good, fully-charged batteries.
PROBLEM:
low battery condition.
SOLUTION:
check the batteries and ensure proper charging.
•
Confirm batteries are properly charged each night. Full charging can take up
to 10 hours.
• When placing a component in a charger, ensure the red charging light turns
on. The green charging light will turn on when a full charge is reached.
• Regardless of battery life, the red light will turn on for 20-30 minutes to check
status. When battery is full, the light will turn green at some time after that.
• Fully charged batteries will operate properly throughout a full school day for
a period of at least 1-2 years. If the batteries are older, they may need to be
replaced.
PROBLEM:
No audio from a speaker pod when selected.
SOLUTION:
follow these steps to isolate and eliminate the problem.
•
When the pod # button is selected on remote, ensure it turns green.
- If it does not turn green, this indicates the pod or other component is
either not on or not properly registered.
- If the button turns red, this indicates the microphone is muted. Press the
mute button on the remote.
•
Ensure speaker pod is on and ready for use as indicated by a solid blue power
light.
- Power the unit on by sliding the switch on the bottom of the pod.
- Try turning the speaker off, then on again and wait up to 30 seconds for it
to properly link.
• Ensure the speaker pod volume is set to a nominal level. If it is turned all the
way down, there will be no audio.
• Ensure the Flexmike is on and ready for use as indicated by a steady blue
status light (#1 or #2).
- If the microphone status light is blinking, that indicates the Flexmike is
not linked up to the Access amplifier. Ensure the amplifier is plugged in to
power.
- Ensure there is a corresponding green 1 or 2 ready light on the Access
amplifier
- If the microphone status light is red, that indicates the Flexmike is muted.
Press the mute button on the remote or Flexmike to unmute.
• Ensure the proper teacher remote is being used.
- If there are 2 microphones with the Flexcat system, each Flexmike must be
paired together with a specific remote, marked Teacher 1 or Teacher 2.
- Check microphone status indicator light (1 or 2) is on. Ensure you are using
the corresponding remote, marked Teacher 1 or Teacher 2 on the serial
number label on the back.
6.
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Summary of Contents for ActivateStation
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