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Problem: Heart rate is erratic or not reading.
Solution: Make sure your hands are moist (aloe vera helps). Make sure all
connections made during assembly, at the back of the console, are properly
connected and no wires are damaged. If wearing a chest strap, be sure the
batteries are good and that the electrodes are moist and positioned properly on
your chest.
Problem: Treadmill automatically pauses during workout.
Solution: The treadmill is not detecting your steps because you have stopped
walking or because the user weight is too low to detect the steps, especially at
an incline. One option would be to go to personal settings and turn
Intelli-Guard off.
Problem: E1 Error Code after 3 to 8 seconds.
Solution: This is most likely a bad wire connection or a speed sensor issue.
Check all wire connections made during assembly and if this does not resolve
the issue contact LifeSpan Customer Service at www.LifeSpanFitness.com or call
877.654.3837 x4.
Problem: E1 Error Code after several minutes of use.
Solution: This problem usually occurs when there is too much friction building
between the running belt and deck. The best thing to do is turn the treadmill
off, lubricate the running belt and turn the treadmill back on. Test the unit. If E1
still comes up after testing, contact LifeSpan Customer Service at
www.LifeSpanFitness.com or call 877.654.3837 x4.
Problem: E6 Error Code.
Solution: Turn the power off for 30 seconds and back on again. Check to see
if the incline is functioning. If still an issue, please check all wire connections
made during assembly and cycle the power again. If still not functioning contact
LifeSpan Customer Service at www.LifeSpanFitness.com or call 877.654.3837 x4.
Problem: Screencasting Instruction Screen not showing.
Solution: Go back to the home screen and wait for twenty seconds, then try
again.
