LG LG-H650K, User Manual

Page: 85 / 91

Appendix Appendix
84
Message Possible causes Possible corrective measures
Codes do
not match
To change a security
code, must need
to confirm the new
code by re-entering
it.
If you forget the code, contact your
service provider.
The two codes you
entered do not
match.
No
applications
can be set
Not supported by
service provider or
registration required.
Contact your service provider.
Downloaded
application
causes a lot
of errors.
Remove the
application.
1 Tap > > .
2 Tap General tab > Apps .
3 Tap the app > Uninstall .
Calls not
available
Dialing error New network not authorised.
New SIM card
inserted.
Check for new restrictions.
Pre-paid charge limit
reached.
Contact service provider or reset limit
with PIN2.
Phone
cannot be
turned on
On/Off key pressed
too briefly.
Press the On/Off key for at least two
seconds.
Battery is not
charged.
Charge battery. Check the charging
indicator on the display.
Message Possible causes Possible corrective measures
Charging
error
Battery is not
charged.
Charge battery.
Outside temperature
is too hot or cold.
Make sure phone is charging at a
normal temperature.
Contact problem
Check the charger and its connection
to the phone.
No voltage
Plug the charger into a different
outlet.
Charger defective Replace the charger.
Wrong charger Use only original LG accessories.
Number not
allowed.
The Fixed dialling
number function
is on.
Check the Settings menu and turn
the function off.
Impossible
to receive/
send SMS &
photos
Memory full
Delete some data, such as
applications or messages from
your phone to make more memory
available.
Files do not
open
Unsupported file
format
Check the supported file formats.
The screen
does not
turn on
when I
receive a call.
Proximity sensor
problem
If you use a protection tape or case,
make sure it has not covered the
area around the proximity sensor.
Make sure that the area around the
proximity sensor is clean.
No sound Vibration mode
Check the settings status in the
sound menu to make sure you are
not in vibration or no interruptions
mode.