Installation and Operation Manual
44
Operation
Remote Caller
To leave a voice message after hearing announcement:
1.
Wait for the beep, then leave a message.
2.
Hang up to quit recording,
OR
2.
Dial „*‟ for more options.
Conditions
If all the VSF channels are in use, the Ring Back tone is provided until a VSF channel is available.
Individual User Greetings and Voice Mails are protected from AC power loss.
3.15.3.2 Message Retrieval
Description
A user can access their Mail Box locally by placing a call to the VSF Voice Mail group, by pressing the
[MSG]
button, or by dialing VSF voice mail code(ex. 620)
Prompts are then received to guide the user in the Voice Mail Box operation. The user must enter a Mail
Box number, generally the station number, and a corresponding password (
The default password for
each mailbox is ‘*’)
in response to the "Request for Password"
("Please enter your password code."
)
prompts.
If the user enters a valid and matching Mail box and password, the "Number of Messages" prompt
(“You
have xx new messages, You have yy saved messages.”
) is received. At this point, the user also receives
the “VM long option prompt”
(“To play new messages, press one, to play saved messages, press two, to
set greeting or password, press eight, to disconnect, press pound, Press 0 for the operator, Press nine to
hear this message again.”)
.
When the user responds by dialing 1, the first new message is played. At the end of message playback,
the "New Message option" prompt is played
(“To replay message, press one, to listen to the next message,
press two, to delete message, press three, to forward message, press four, to call the sender, press five, to
skip messag
e, press six, to return to main menu, press nine.”)
. This process is repeated until the last new
message is played and the "No Message" prompt
(“No Messages")
is played.
When the user dials 2 in response to the "Number of Messages" prompt, the first-saved message is
played. At the end of the message, the "Saved Message option" prompt is played
(“To replay message,
press one, to listen to the next message, press two, to delete message, press three, to forward message,
press four, to call the sender, pres
s five, to return to main menu, press nine.”)
. This process is repeated
until the last new message is played and the "No Message" prompt
(“No Messages")
is played.
In addition to the options indicated in the prompt, a user can record a memo, which is attached to the
current voice mail by dialing the digit 7. The current voice mail and memo can then be forwarded to other
Office Box users.
