Printer is printing blank pages
Try one or more of the following:
M
AKE
SURE
THERE
IS
NO
PACKING
MATERIAL
LEFT
ON
THE
OR
TONER
CARTRIDGE
Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge.
M
AKE
SURE
THE
OR
TONER
CARTRIDGE
IS
NOT
LOW
ON
TONER
1
Remove the cartridge.
Warning—Potential Damage:
Be careful not to touch the photoconductor drum. Doing so may affect the print
quality of future print jobs.
2
Firmly shake the cartridge side-to-side and front-to-back several times to redistribute the toner.
3
Reinsert the cartridge.
Note:
If print quality does not improve, then replace the cartridge of the color that is not printing.
C
ONTACT
CUSTOMER
SUPPORT
If the problem continues, then the printer may need to be serviced.
Repeating defects appear on prints
)
)
)
Try one or more of the following:
R
EPLACE
THE
OR
TONER
CARTRIDGE
Replace the cartridge of the color with the repeating defect, if the defects occur in the following instances:
•
Every 33 mm (1.30 in.) of the page
•
Every 35.3 mm (1.39 in.) of the page
Troubleshooting
313